Balboa Motors

So I bought a vehicle at this place about 5 years ago! After I had purchase the vehicle the car sales man calls me the following day telling me that he had made an «Honest Mistake» he stated that he charged me $ 1000.00 less than what the original price was! They called me and threatened me letting me know that if I didn’t come back to the office that they would take the car away from me! Me being a first time car buyer five years ago, I freaked out and did a stupid move, I went back and resign the contract stating that they had made an «Honest Mistake» and adding $ 1000.00 to my old contract! BE CAREFUL with this place this guys are thief’s!

The best service I ever got at a dealership. The workers are very nice, clean, professional. The car I test drove was Honda Accord it was super clean and well kept. I would do best with them again. The owner is very nice person and welcoming. Easiest five stars!

You bet I am. The first car dealer with integrity I’ve ever run into. I gave him a deposit for a car and it didn’t work out and I really didn’t expect to get my money back or do that easily. He refunded my money within one day and with graciousness, ease and appreciation for my prospective business. This is not a car dealership, this is a care dealership.
Jim Ardito

We went to balboa motors and found and nice BMW. They were very knowledgeable and answered all our questions. Ray was very friendly throughout the purchasing process and gave us plenty of time to get our own financing. I love my new 2003 BMW 330i. I highly recommend balboa motors to anyone searching for a car.

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SHOPPERS BEWARE!
I bought a vehicle from here (before reading the reviews) a couple of weeks ago. The woman that sold the truck to me was helpful and courteous and the actual sale was quick and went well. After talking for a bit, we settled on a price I was happy with. I was content until today.
I received a phone call with a message from «Randy» asking me to call him back. I called and asked if I was speaking with Randy, to which he replied «No.» I told him what the call was referencing and he said «Oh, you bought the Ford. How much did you pay for it? How did you pay? Why did the saleswoman sell it to you for so cheap?» I asked him who he was and he said «Randy.» I confronted him about suddenly remembering his name and he was hiding his identity because «I don’t know who you are.» — remember, this is supposed to be a business professional (I was ignorant of Unilocal!still). He kept asking if something was going on, why I got such a good deal. After entertaining this for a few moments, I told him that he probably needs to be talking to his sales representative and leave me out of it. He then actually said «Would you think about bringing it back for a full refund if you want the saleswoman to keep her job.» Not a word of lie. Twice he told me that the saleswoman was in trouble. This Randy character was trying to blackmail me over the phone into selling the truck back to him.
I wish I was making this up. Balboa Motors lacks any semblance of professionalism and the management appears to be an absolute joke. This makes me wonder if Randy and Ray (from the other comments) are the same punk or if they’re the family in the operation. The boss was supposedly away until the 9^th, and then Randy calls me on the 10^th telling me that it’ll be my fault when he fires the woman that sold me the truck if I don’t bring it back.

This review is based off a 2003 Toyota Tundra SR5 Access Cab I bought from here almost a decade ago. Yes, the place seemed sketchy, but given my current situation at the time (coming off a repo and bad credit history), it was desperate move on my end. The truck at the time (2007) was priced at $ 17K with 25K miles (its valued at $ 9K today according to KBB). I was young and dumb, so I never bothered to check the car fax or cared too much for APR’s or KBB value. However, its surprising that even I could’ve easily been taken advantage of, I still drove out there with the truck after agreeing to $ 1500 down financing at 6% APR. Now that I look back, I know I got a pretty decent deal. Truck was paid off in 5 years and still own it with over 137K miles, running strong. Never had any major issues or repairs, just regular maintenance. Maybe it had everything to with the brand being a Toyota afterall, but regardless, I am pleased to say the this «sleazy» dealership really wasn’t too bad.

I can’t believe I forgot to leave a review after I bought my time bomb of a car. Only a couple months after I bought my car (and conveniently after the warranty expired), the head gasket blew and took out a ton of other components as well. $ 2500 in repairs later, I was back on the road. After a year of owning the car, I had put about $ 3200 into the car. Absolutely ridiculous. Don’t bother with these guys.

Do NOT buy from this unethical, unprofessional, bait and switch dealership. The manager Sean advertises vehicles for sale for one price, and then refuses to honor that price. He is rude, unethical, and I would not buy from these people. Typical slime bag used car salesman. I thought those days were over. When we showed up to purchase the vehicle, they had raised the price of the vehicle over $ 8000. Then they tried to tell us they would give us $ 5000 off and we should be happy with that. Then they proceeded to tell us that what they are doing is legal. It is absolutely NOT legal and I hope people stop buying cars from them.

One star… why because at the end of the day the sales people were dressed like gang members, the service was shitty and the mysterious owner/​manager /​accountant is always in some far away middle eastern country unavailable for comment.
My wife and I purchased a car from this place not to long ago. The car is falling apart. The staff here was unprofessional. The sales lady was cussing while speaking to another salesman in front of my daughter. The owner/​manager/​accountant ray seems to be a shady middle eastern traveling man. Rarely present but always available to make the «tough» decisions. When my wife tried to speak with a manager about our concerns the salesman informed me, «There is no manager, There is only Ray the owner and he speaks only to men not women». Needless to say, we were appalled by this and recommend anyone looking for a vehicle to steer clear of this place. Most of the shadiness occurred during the signing of documents and after. Lesson learned balboa motors

yeah no.. . I’ve been told three times now that I’d receive a call back regarding a potential car purchase.. . If I have to chase YOU to get a car from you, and YOU’RE the dealer.. . red flag.. . They didn’t even remember me after the THIRD call; I would advise NEVER considering this business, because they clearly don’t want to sell their vehicles.

*LONG BUT INFORMATIVE*I DO NOT RECOMMEND THIS DEALERSHIP* Our buying process was not bad; your normal situation (test drive, paperwork, money…). It was after that we ran into some MAJOR problems! We bought the vehicle almost three years ago… we were waiting on our registration to come but it never did. Come to find out the registration wasn’t up to date for over two years and Balboa Motors said it was our responsibility to pay it! After many phone calls and a letter to them stating it was their responsibility as a dealership to get us our current registration otherwise we will take legal action, they finally paid the fees and sent it to us. Fast forward to a few months ago… we paid off our car early and were told we were entitled to a refund for the GAP insurance we purchased with the vehicle. I contacted the dealership and they seemed very confused and apprehensive to help in any way. I contacted GAP and they told me they would forward the needed info to the dealership… I called a week later in which they denied receiving any paperwork. After numerous calls (being treated VERY rudely) and sending paperwork multiple times, they said it would take another couple weeks to get the money… a month later, nothing still! I contacted them but was told they didn’t have it. I contacted GAP to which they told me they «sent check #_​for the amount of $_​on such and such date and it was cashed on _​date». I called the dealership and told them they were given my money two months earlier and they cashed it two weeks later, yet here I am a month after that with no money… SHADY! I told them they have one week to get me my money or else I’m reporting them to whoever I need to! They sent it on the final day and we are finally done with that mess of a dealership! Rude people when presented with a situation, clueless when it comes to certain dealership practices that should be known in their line of business, very shady financially. Makes me wonder what else they are hiding! BUYER BEWARE!

Avoid them as you avoid fire! I would have given them –ve stars if I could.
1. They showed us car fax report report of a wrong car (it had lesser mileage and only one owner).
2. Showed us KBB value of wrong trim (was higher trim, and even started arguing that was indeed higher until we pointed out absence of sunroof :)).
When we bought the car, we pointed out 3 issues in the Car which they promised to repair free of cost, (they even gave us in writing):
1. Bumper clip.
2. Tyre pressure Monitor warning.
3. Oil Leak.
We took the car first time, they kept it for 2 days and repaired only the bumper clip, and reset the TPM. The TPM light started coming ON within 10 mins!
I took it one more time, they kept if for a week, said they had fixed the TPM, but they didn’t. They TPM light went ON within 10 mins!
I called to complain, the Onwer who goes by the name «Wai» was very rude.
Learn from my experience, avoid this dealership.

Good prices

Professional. Courteous. Honest.
Seamless process selling my car. Staff were friendly and personable. Price was both reasonable and easy to agree on. Refreshing to know that there are still honest and fair people in the used car industry! I highly recommend this place if you want to either buy or sell your car.

The car buying went smoothly. The reason for the one star is we’ve been waiting 4 months for the title. Opened a complaint with the
#9 815 637. They’ve been contacted 2x’s by the BBB with no response. Besides all the fees they collected to process the paper work, I’m starting to wonder if they didn’t run a scam wherein they resell cars without possessing the title.
Update: finally received car title ¹²⁄₁₇.

Do Not go here, I test drove a car that would whistle when I revved it. I work on cars and know its not the belts, but they insisted it was, then insisted it wasn’t there or it went away, when it very obviously was. I got the run around with empty promises that if I buy they will fix it, and it was 3000 over KBB value. Stay Away!!!

Absolute worst car buying experience I’ve ever had, hands down no comparison.
This is a family run shady operation where they’re taking lemons off the street, doing a little bit of work in their shop and flipping them at KBB value.
I bought a Maxima from them years ago and within 1 month the clutch and transmission went out. When I brought it to their attention they told me to pound sand and tough luck.
If by chance you dont believe the horror stories in here and do take the chance to walk into their office you’ll know right away what everyone is trying to alert you to.
Very shady, family run business, speak in different languages around you regarding your purchase. They even have a «preferred» 3^rd party mechanic they’ll send you to if you have concerns before buying. Same Nationality, right down the street, and no doubt on their payroll.
Be warned this is without question the worst car dealer in Mission Valley and more likely all of San Diego.

I purchased a BMW 328 this past summer and love love love my car! It was in impeccable condition and they gave me the extended warranty, which came in handy for a free oil change already! The staff is knowledgeable and helpful. It was a flawless process and I couldn’t be happier with my new ride!

Absolutely the worst car buying experience ever! I needed a new car quick after mine was sandwiched on the freeway. I decided to buy from a dealership instead of a private seller because I thought it would be a safer purchase. Was I wrong! I saw the car I liked and made a deal. The dash had a warning light on it for the airbags but I was assured, in writing, that the issue would be taken care of. Quickly after leaving the lot I realized that the transmission was having issues as well. I took the car back 2 times and the issues were never resolved. The first time they had the car for four days and when I finally called to check on it they told me that thier testing machine was down and they could not fix the problem. The next time I took it in they convinced me that the transmission was okay and that it just needed a tune up. They had the car for two or three days that time and told me the airbag issue was taken care of but as I drove the car away I saw the warning light was still on. I finally ended up taking the car to my mechanic who solved the problem in an hour!
I have had the car for two months and have put $ 2200.00 into it. Now it runs great but I have STILL not gotten my tags for it. The last time I was at the dealership I asked about the registration and so they brought me the paperwork but no tags. When I asked about it they said they didn’t know why I hadnt gotten them. I am not holding my breath for them to take care of it!