AskAboutTravel

After some initial hiccups, Mike stepped in and really stepped up to ensure our vacation and accomodations were great in Maui. He REALLY did a great job with all of the details and got us a very nice upgrade at our final destination, Aston Kaanapali Shores. I would definitely use Ask About Travel’s services again.

«Underwhelming» was my experience with Ask About Travel. I usually do my own travel arrangements but this time, since our trip was going to be a bit more complicated (a cruise with extended stays on either end needing hotels and international airfare) I thought we might be better served by having an «expert» assist us in our plans and arrangements. I guess I was expecting too much because in the end I found all the items… I found the airfare, told Mike H. and he booked it at the fare I found. I contacted and sent in forms to the cruise line with him mentioned as our agent contact. We found our own hotels in both needed locations and book it ourselves. The only thing different I experienced in the entire process the added time and stress communicating everything with Mike so he was in the loop. I often knew about changes in our itinerary and changes in fares and rates before he did and I was the one informing him, not him informing me. There was no value added for us to deal with Ask About Travel, in fact it was more work not less. I don’t know if this would have been the same if I had used a different agency or not. Maybe the lesson is that i can probably do better on my own than consulting an «expert.»

I just returned from a 7 night stay at The Ritz Kapalua in Maui. I had looked online for rates and promotions at this property for several weeks. I came across
and submitted an online request. I was a bit leery as I had never done anything like this and wondered I would be better off doing it on my own.
I recieved an email and follow up call within one day. I was quoted an amazing deal at the property which included breakfast for two and they even got my room upgraded for me… not to mention a resort credit. Better than anything I had found.
The property was everything a Ritz property is known for. Our room was lovely and the kids all had a great time. I thought the property was very diverse as there were many honeymoon couples but a great area for younger kids set off from the main pool. You cannot beat the beaches in that area either. Prices are not cheap over there…$ 15 for a drink in the bar. The $ 100 resort credit helped a lot.
It took us an hour to get to the property. We had rented a car through
and when we arrived at the airport they even upgraded our economy to a full size mini van. We needed the room as we stopped at the local store first.
There is a lot of walking to do and can be a challenge if you are not in shape.
I would go back to The Ritz and book through
again. I worked with an agent Sandy as well. I’m sure the other agents are just as good.