Arco Am/pm

The very tall guy he’s very very rude. Can’t speak English. I asked him do you sell chewing tobacco, his answer was no and the chewing tobacco was right behind him. Then I asked him again he said I’m tell you no sell. This guy he’s on drugs.

(Sent to
«Contact Us» web message)
Dear ARCO Customer Relations,
I don’t like to write this, but I have to… Is just not right what happened today here in San Diego.
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Date: 8÷13÷2015
Time: approx 11:00am
Arco AMPM station location:
4357 El Cajon Blvd
San Diego, CA 92 105
(b/​t 44^th St & Fairmount Ave City Heights)
–
Pay kiosks were placarded and not operational.
So I give the cashier (male, middle age, dark hair) give him a $ 20 bill, $ 2, plus 40cents. I ask for $ 12.40 and was expecting $ 10 change.
Cashier said: «I can’t make change!».
I said: «Huh? You can’t make change???»
Cashier repeated: «I can’t make change».
I asked: «You can’t break a $ 10 bill???»
Cashier said: «No!»
I said: «Ok, I’ll have to go to a store across the street and get change»…
(Mind you, this is a busy location. I had to wait in a line 5-​persons deep and station has a lot of transactions. $ 100,000/day in fuel sales???)
As I collected my change I said, «C’mon, man… you gotta have money in that till»!
(Cashier didn’t exactly like that. Ok, ok, maybe he just made a cash drop in the store safe or woke up on wrong side of bed etc. In my experience, working for merchants, you may have to close the store for 5min to get change… or call your boss to bring you a bigger cash drawer… or post a sign that says, «Need $ 1’s and $ 5’s». Then make do until you have relief with a better cash drawer.)
So I go across the street to a CVS drug store and get the $ 20 bill broken into $ 5’s and $ 1’s. Thinking no worries, now I can pump gasoline and get going.
I return to the Arco station @ 44^th & Fairmount. Show the cashier the change and this conversation happened:
I said: «Okay, here is the change»…and show him the bills.
Cashier said: «I can’t sell you any gas».
I said: «You can’t what???»
Cashier said: «I am not selling you any gas. You’ll have to leave».
I was completely stunned… Lived in San Diego my whole life (62-​years old and been buying gasoline for 45-​years) and never ever heard that said to me as customer. Uhhh, a merchant refusing to sell me gasoline, when I had the cash in hand?
So I went to the Arco at Montezuma & College by SDSU and bought gas there. I asked the cashier at that location about the situation at 44^th & Fairmount and she said, she never heard of anything like that ever. I asked, should I write to corporate? She said each station is independently operated by franchise owners.
Ps. So I wrote to Arco corporate anyway. Maybe I should write Turko at KUSI…
Good luck, mates.

I stop to get gas price is the cheapest in town service the worst you can get;I ask the encharge for air and he gave me the code after trying the code he gave me for ⁴⁄₅ times went inside and ask him if there was another code or something, he look at me and said if the code doesn’t work, somebody broke the machine and there is nothing I can do about it
.bad service!