Appliance-Science

After my LG dryer stopped working out of no where, I called Todd based on the Unilocal reviews. He was able to come by within 24 hours, immediately diagnose the problem, and direction my boyfriend what parts to order so my boyfriend could fix the problem (easy fix) himself. Charged just a small fee for stopping by. Super honest, stand-​up guy. Highly recommend!!!

I could not have been more satisfied. My refrigerator’s problem was correctly diagnosed by phone after I described the symptoms. I was given a prompt appointment. The service was finished in about half the time originally estimated. The charges were more than fair. Will be my first call for any future repairs needed.

I selected Appliance-​Science due to the 5-​star Unilocal rating. Todd earned every star, just like every other review mentioned. He called me back promptly and came the next day. He diagnosed the issue, quoted me the price (very fair), and ordered the parts all in 30 minutes. He came back the next day to install the part. (This turn-​around is due to part availability, but if the part is in the SD area, Todd can make it happen.) I scheduled him to come, but then had a last minute conference call at home at the same time. He came just before the meeting started, and was done with the work without any hassle as I took the call. I just finished my first load of laundry with the new parts. Everything works perfectly.

Please read!!! My 8 year old LG dryer started making a thumping sound a couple days ago. Looked up service repair reviews and noticed this guy had all positive reviews. Called him today and left him a message to call me back when he had time. He called back within a half hour. He asked me a few questions, told me to look in my dryer and look for crack. He was right… I found a little crack on the edge of the drum. He told me to call LG because their older dryers tend to have defect in drums. He said they would send me the part for free and it was easy to install. He said if I had any further questions to call him. WOW… how often does that happen, free advice. I will without a doubt call him in the future if I need appliance repair. Thank you Todd.

Todd came to the appt on time, (called before to give me a heads up) and it turns out that i needed the valves to my washer replaced before the hoses could be replaced. This must be done by a licensed plumber due to the potential for issues within the wall if something goes wrong. He didn’t charge me for the 5 minute visit, which was helpful and gave me his card in case i need it in the future. It’s so refreshing to receive such great honest service. Not only would I recommend him, I’ve already referred him to a property manager. Thanks Todd! I’ll definitely call you again in the future!

What a great guy! He gave me free advice over the phone on how to fix the dishwasher. I’m definitely calling him if something else goes wrong.

No need to look anywhere else for repairs to your appliance. We were having issues with our Bosch dishwasher, so I called a couple of repair people in addition to Bosch. The Bosch person was useless, one local person never called back, and the other thought he knew what the problem was but there was a two week wait for an appointment. Then I called Todd, who I should have called in the first place. He came out the next day, checked a few things, and told me exactly what was wrong. He didn’t have the part I needed but told me how to install it. The best thing? Todd wouldn’t accept payment, since he said he didn’t do anything. But he did! He gained a customer for life.

Appliance-​Science offered an honest assessment of my appliance problem and performed a quick and quality repair for a very affordable price. Todd was right on time for our appointment and quickly analyzed and fixed the problem and then showed me how to fix it myself it were to occur again. In my past experiences with other repair services I always felt like I was getting misled or otherwise ripped off with shady explanations of the issue and exorbitant estimates. With Appliance Science I felt like I got a great deal for the repair and the education Todd gave me made it even better. I highly recommend Todd and Appliance Science.

Our washer went out, so I headed to Unilocal to figure out who to call. Based on all his rave reviews and his nearby location we gave Todd a call. So glad we did! We set up an appointment and he showed up right on time. He gave us an estimate up front that was more then fair. The part needed ordering so he came back a couple day later to install it. Sadly, (for us) it didn’t resolve the problem. So he was back a couple days later with a new part, and 45 minutes later the washer was running like new again. He adjusted the bill (Down!) due to the less expensive part, and also lowered the labor side of it as well. Even though he had now been to our place three times. Impressive! I had looked up the part I thought it might be, and had priced it out, prior to calling Appliance Science, so I knew exactly what it cost. His charge for «parts» … LESS then the actual cost I would have paid to purchase it. So no huge mark up like you’d normally get.
If you choose to go with anyone but Todd, you’re making a huge mistake. Hopefully nothing else goes down for a long, long time. But if it does, we’ll be calling Todd again.

Having a major appliance go down is a HUGE bummer and wildcard in your monthly budget and finances. I’ve had bad experiences with in home service calls that make me dread them about as much as a root canal. Now that I have found Todd at Appliance Science, my outlook on appliance repair has made a turn for the better.
Todd is a pro. He knows the equipment and what’s up with it. My dishwasher was not pumping out and was completely unusable. He immediately diagnosed the problem as a simple stuck solenoid… Showed me how to jiggle it if it happens again and charged me $ 20. He could have easily justified the pump/​solenoid replacement costs to me but told me not to bother. My unit is very well built but if it is not run every week, the solenoid is prone to sticking. His advice — run it once a week, even if you don’t need to and it will last for many years to come.
Now that’s quality, honest service. Some of these guys charge you $ 50 just to show up and will always find a way to get a couple of hundred bucks out of you. Not Appliance Science. Give Todd your business, he’s the real deal.

Ok Add me to the 5 star fans of Todd’s Appliance Science. He just came by and made my clunky old oven work nice again. I am sooo very happy. There are many things to like about Todd. 1) The best name ever for an Appliance repair company and I love the science nerd logo. 2) Calls back promptly and arrives when he says he will. Pretty rare any more. 3) Friendly and fast. Had the part in his truck and fixed it. Done and Done! 3) Gave me advice on my other clunker appliances. 4) Price was fair and reasonable 5) Showed me a trick to take out the bottom of my oven to clean it without using the 1000 degree self cleaning routine. 6) Was nice to my dogs and showed me a picture of his dog. Whadda guy!
I feel self righteous for being able to re-​use my old appliances instead of rushing out and buying new ones. If Todd was selling Appliance Science T-​shirts, I would be free advertising.

Called Todd today to come out and service my dishwasher. Once I described the problem he said that I didn’t need him to come out for that and recommended what I could do to fix my problem. Guess who I will call when I need a repair? Yep! It will be Todd at Appliance Science!!!
Bravo!

I made an appt with Todd to look at a fridge in a rental unit that wasn’t sealing properly per my tenants. He showed up on time and fixed the issue!

I recently called Todd to repair a gas dryer. Very fast response. Very reasonable charges. And he’s a great communicator. This company is now my «first call» service.

Let’s face it when an appliance goes out it just sucks. Ahhhhhh, but now there’s hope. Appliance Science to the rescue. Todd is personable, has straight up solutions and gets the job done. I would trust him to fix anything. Todd, our oven works like a charm. — thanks so much.

Todd is reliable, honest and knowledgeable. I called him and left a voicemail and received a call back within 30 minutes and he was able to get me on the schedule two days later. We had a dishwasher that wouldn’t work and Todd was able to diagnose the problem in minutes of his visit and come back the next day with the necessary part to repair the issue. What he charged was exactly what he said it would be… love that! We have actually had Todd by once before to look at our range which wasn’t lighting… it was something so small that Todd fixed it in 30 seconds and didn’t charge us anything. That is great service! We will absolutely use Todd’s services again and I would recommend him to anyone else without hesitation.

Todd is awesome! The washer in our rental unit would not do it’s final spin. We called Todd on Wednesday afternoon and explained the problem. He diagnosed the situation over the phone
and met with us the following day. He had the part in the truck and we were back in business in 20 minutes! He is so friendly, knowledgeable, to the point, as well as being very professional
It’s hard to find this kind of service these days. I completely recommend him to anyone that has a sick appliance. You won’t be disappointed.

Had a pretty good idea what was wrong with my refrigerator (bad controller board). Emailed Todd and gave him a very specific assessment of the signs and symptoms. Got a call back the next day and Todd confirmed my diagnosis. Not only that but he directed me to the only place in the country that will fix the bad controller board and return it with a 2-​year guarantee! Service above and beyond, and it didn’t cost me a buck. Todd has cemented his relationship with me – he’ll be the first person I call when one of my appliances goes wonky (and you know they will). Thanks Todd!

Thank God for Unilocal and Todd. My washer broke yesterday and would not drain. I’ve got 2 kids and laundry is key in my household. I called Todd and he was able to come assess the washer immediately. There was a broken part, which he had on him. From start to finish (start being my phone call to Todd), my washer was up and running in 1 hour. Todd’s number is now stored in my phone for the future. Thanks Todd!

If appliance repair is a science, Todd is a Ph.D.
My washing machine sounded like it was about to self-​disintegrate like a cheap centrifuge in a sci-​fi flick. Todd arranged a time, came by when he said he would, ordered the necessary part, came back and installed it. Then he came back again just to double check he had reattached the drain hose properly.
Appliance Science is a one-​man operation — one very capable man with a truck and a cell phone. Todd can’t answer the phone when he’s in the middle of science class and sometimes the repairs take longer than he figured so you need to give him some slack on arriving at the precise moment.
Here’s two lagniappes:
1. Todd told me how to get my dishwasher to wash better — I thought it was broken — at no charge: run Dishwasher Magic through the machine (you can buy it at Ace) and use way less dishwashing soap than the machine or the soap bottle recommends. One tablespoon per wash, says the Dr, The advice is free. Todd could have pretended to fix something and charged me for it.
2. Use the Unilocal check in at Appliance Science and there’s a discount on your bill.