All Amigos Ignition Interlock

Let me give anyone considering this place a little helpful advice, these people are TERRIBLE. Now let me briefly explain why. The last 5 appointments I’ve had have either been me waiting 30 minutes for them to arrive, then calling me the night before at 9pm to ask to change my early appointments I have due to work and that we’ve discussed in detail with them while making the appointment 30 days in advance (like usual). The woman mocked me one day when I asked her why she didn’t let any of her customers know their internet was down causing all the appointments to be jumbled around. She literally threw her hands in the air and said something along the lines of (whiney baby voice, mind you) «wah wah wah. I didn’t know the Internet was down» then threatened me with giving me no service. When I said to her, excuse me?! She completely refused to service me even though I’d been in the shop (the tarp tent held together by PVC pipe in the junkyard parking lot) for over an hour.
There have been time that I’ve made appointments for days in advance and then at the time of the appointments, SHEs tried to charge me for same day appointments. When you try to talk to her about something she doesn’t agree with, she argues you and tells you you’re wrong and won’t let you talk. She’s a crook and she’s a terrible fucking person. I gave her probably $ 1500 all in all and never once did I receive a «normal car appointment»
There were times where she had me go across the street to take out money (the place charged me a few for doing this) then when I returned with the money, she told me that she totaled it wrong and I owe her more. Then causing me to go back and get more money and get charged more fees. Oh yea, did I mention their original location was is the ghetto?!

I have been waiting for an hour and a half (so far) for my appointment that I was on time for… I wish I could say this was a first time… But it happens almost every month! If they can charge me $ 35 for being late to my appointment… why cant i take off $ 35 for them being late? And I have no other options. This sucks!

I went with my bf to get an interlock installed, the location looked questionable but the guy seemed nice so we stayed. He took us to this price list which was tattered In a plastic binder sleeve. This price sheet had some prices written in by hand and the ones that were in print he said well this price has changed its higher but we haven’t updated the list. Sketchy right? Like this is your business show a little pride and update a price list, make it look professional! We didn’t anticipate for the device to be cheap but we do expect the highest level of professionalism and honesty. I wanted to leave but my bf gave them more chances than I can count. They get the device on and test the battery after installation, now the battery is almost dead. We talked privately and my bf said I’m starting to feel uncomfortable about this business (… Finally!!!) I tell him remove it lets get out of here. He lets the woman know that owns the place he would like it removed, she says sure I’ll void your payment. Then the guy that works for her comes and says oh well we are charging you for installation. We agree to pay because the poor guy who put it on wasn’t at fault. Then the guy comes back again a little later and says well actually we are gonna charge you the higher amount for the removal not the installation. We then asked why didn’t you test the battery before you installed the device? Can anyone guess what he had the nerve to say? Well… No, he told us it was new. So let me get this straight you didn’t follow protocol and it’s our fault? After a long argument and a report to drager to report the incident we walked away paying the agreed upon installation fee not the removal. I wish we would have followed my gut and got the f out of there! Save money and time and look else where!

I don’t know how any of you are giving All Amigos 1 star… yes you got a DUI and have to have an interlock. so you are pissed, but do not take it out on them, they are just trying to do their job! All Amigos is one of the best places to go to in San Diego for you Interlock Service. They have been on point and so nice every time I go. The interlock technician Sergio was wonderful, he installed my device faster than I thought, went over everything about the interlock and was so nice to me. There is an elderly couple who run the business and were not a part of the installation, but when you go to service your interlock every month, Raina, the older woman does the process. She is always so sweet to me and gets the service done in a timely manner. I had a previous interlock with GUARDIAN ANGEL and they were TERRIBLE, they took off my interlock when they were not suppose to, and Mateo, the elderly man went out of his way and fixed the problem so I can get my restricted License. They are always on point and I would not go any where else for my Interlock service. I have already recommended 2 people to All Amigos and they would say the same as me! People say the area is not nice, But I am a young blonde girl and when I am at their shop I feel Safe and comfortable, Thank you ALL Amigos!!! You guys are #1 in San Diego!

If I could rank zero stars I would as well. This place has terrible service. I came from out of state and the whole ordeal was a nightmare. The lady who runs it has no idea whats going on half of the time (and also happens to be a total bitch). They initially refused to service the interlock until I had some kind of transfer paperwork, which Draeger told me I had no access to. It was their job to call and get it from Draeger. Also, had to call multiple times to make and confirm an appointment and they still had no clue who I was. When I got there I typically had to wait. Their fees where also very different than my original state. On top of them being over priced they try to add unnecessary service fees and fines. They never know what they’re doing either. A calibration should take no more than 15 minutes however somehow it always took 30 – 45 minutes here. Plus they make you just sit there and wait as they set up, they’re never ready for you despite their insistence that you make an appointment and penalize you if you are late.
Thankfully I didnt have my device installed or uninstalled here. I was witness to a very upset customer whose car they messed up while installing. Im not too sure they ultimately know what theyre doing when it comes to this aspect of the business either. My advice is to stay far, far away. Pay the extra money and go elsewhere or drive the extra distance to another Draeger facility.

Don’t know how these other folks got a bad experience. You schedule an appointment, and you show up on time to that appointment. I’ve never had to wait more than 10 minutes, and that was to prep the machine for the next customer. Looks like a family run business, and I’ve gotten service from two different techs, both were excellent and had great attitudes and were very informative.
These interlock prices are pretty much set in stone… anyone who has an interlock should know it’s not going to be cheap, the system is designed that way to begin with, complaining about it just makes you look dumb.
I’ve also always paid the same price, and always paid the same price I was quoted for the service and what is generally accepted in this industry. Don’t like it? Don’t get a DUI.
Aside from that, these guys are great. Kinda hard to find, but you know, that’s where a little research helps.

I moved here from another state and did not know where to go to get my interlock device serviced. I looked All Amigos up and it was one of the few places you can take it to. Where I am from there are TONS of places. I scheduled an appt and they got me right in. They were awesome! I love these guys. They treat you with a lot of respect. Blew all the other places I went to away. Their customer service is awesome. I will be getting the interlock out of my car soon but I would not hesitate to recommend this place to someone who needs servicing of the interlock device.
5 STARS!!! Great service an nicest people in my opinion!

Go somewhere else this place is terrible. They do NOT know how to run a business and they are crooks. Every time I go there they are inept on customer service they try to add unnecessary fees and when there is an issue it is never their fault. I am telling you by my experience over the last 6 months they are the worst and that is the last thing you want to deal with during this whole DUI ordeal. So hopefully I saved you time and money.

I use them now, and they are great. The other places in SD are are assholes to you, and the people at All Amigos are the opposite. I was originally going to go with some people in Kearny Mesa area, but they canceled on me the day of after I had already taken work off at my new job. I called All Amigos and they got me in that very same day. I also have a push-​start ignition, and the people at All Amigos handled it just fine. Apparently the other places send people with push-​start ignitions to them. Definitely would recommend

I believe in helping the small business’ and breaking up monopolies.
Mateo and Reina are the entreprenuers who began this Interlock start-​up, All Amigos. This new competitor in the field is offering lower rates, flexible hours and a grassroots feel. Reina lost two brothers in drinking and driving accidents. She decided to take a tragic situation as an opportunity to spread some light and help prevent others from similar consequence. Pretty Neat. They get you in and out of there quickly for service and recalibration and work with you. Centrally located too.

The staff at all amigos are as friendly and helpful as it gets for being in the situation I am in. I just recently completed one year and every visit I made has been a pleasurable one. I would highly recommend anyone required to install an interlock device to have it installed and serviced at all amigos. The staff also is very knowledgable for any info regarding the interlock device to help you through the situation.

Worst service ever. Do not use them! I gave them my personal info so they could call DMV for verification. Then, they never called me back. They are responsible for delaying my restricted license. We called several times on following days later and still no response. They’re not in a hurry for service. No customer service.