Airport Car Rental Inc.

Never go to this place. Owner of the place swearing on on customers and spit on their faces. After that when I say I will call police he start threatening me he have my personal information and know where I live

Never go into this place, just passing by! the owner of this business is disrespectful. He insults his customers!

DO NOT RENT HERE!!! WORST PLACE EVER. They charge a $ 500 deposit and don’t return it, it’s been over 2 months and I’m still trying to get it back. When you call the number, it’s to whoever has the cell phone that day and they just give you a name of somebody else to talk to and hang up on you. (In other words good luck on getting your money) The cars are dirty inside and out, the one I had, I needed to clean the windows to see clearly, the speedometer didn’t work and the right front shock and strut were shot. Don’t let the $ 99 a week fool you like it did me, they charged me $ 288 for a 2 week rental. This place gets 2 thumbs down.

No merece ninguna estrella. Foreigners beware. Estimadoras extranjeros pongan mucha atención aunque se vea barato tiene bastante cargos. Y también tiene un persona que se llama Joe que es muy grosero y no le importa que niños estén presente.
This place is advertises at Amtrack rethink before renting. Especially if you get a guy name Joe. We rented a car they input incorrect date in the rental agreement. Wanted to over charge. Stated did not have a phone number of the employee who made the mistake. At the time of returning the vehicle that kept breaking down (battery problems). Joe tall heavyset man got belligerent and nasty, scaring the children. Look for an establish rental car.

DO NOT RENT FROM THESE PEOPLE!!!
They stole my deposit and I am fighting with them to get it back. I rented a car on the 4^th of January and today is the 15^th and I have not seen my $ 300. I have called twice and each time I get a different story. The last time I called the guy hung up on me. RUDE!!! I have turned them into the BBB and I hope something gets done. The car the guy gave me a piece of crap! The blinkers did not work and it ran like crap, I was driving with small children in the car!!!
Airport car rental if you ever read this, you cannot take a deposit and say to the customers face it will go back in 3 – 5 days after the return and then do nothing. You also, cannot tell the customer a week later that you only do returns on Fridays. Furthermore, you cannot then tell the customer a different story when another call is made!!! This is highway robbery!!!
I had to give one star because Unilocal make you!!! But I would give this place a big fat ZERO!!!

The owner of this business, Tommy Springer is a scammer. He will promise to give you back your deposit and make excuses for weeks on why there is a delay. Ultimately, you’ll need to take him to small claims court to get your money back.
Tommy Springer and his wife Laura Chavez are bad people. Tommy’s cell phone number: (760) 250‑7055 and (619) 955‑6333
2008 India St., San Diego, CA 92 101
2517 South Santa Fe Ave, Vista, CA 92 083
PO Box 230 932, Encinitas, CA 92 023
Do not rent from them.

i rented a vehicle for 2 day’s for $ 80 dollars that’s with insurance and $ 300 dollar deposit. the car ran great a compact honda. i returned it on time with no complaint’s the salesman explained to me i would receive my full deposit back within 5 day’s it’s been 9 now. i just received the credit back on my visa this morning for $ 290 dollar’s, it was $ 10 dollar’s short. well i’m satisfied with it, i’m probably just lucky enough to get back the $ 290. i upheld everything on my part of the rental contract what about the full deposit back. i recommend to everybody to check business reviews out with Unilocal,TripAdvisor and the better business bureau before doing any type of business.

If I could give ZERO stars i would! AVOID THIS PLACE AT ALL COSTS!
Guy on the phone was extremely rude for NO REASON!!!
They deserve no business what so ever. don’t do it!
I barely ever write reviews on Unilocal but went out of my way to write a bad one here because the service is horrible!

It has been almost 2 weeks and they have not returned the deposit that they said they wouldn’t take from my account in the first place. I have been given the run around and then whoever I talked to was extremely rude when I told them I had already spoken to 2 other people with different information. DO NOT RENT A CAR FROM HERE!!!

This company is by all names (I will not all them) HORRENDOUS! DO NOT RENT A CAR FROM THERE!
I was desperate for a rental. My brother found them way cheaper than most. We were told by Marie, that they had a lot of cars on the lot and they were all priced at $ 99 a week. When I arrived (10 minutes before closing), the guy (by the freakin life of my RETARDED self, I didn’t get his name) told us that it was only some little car that was $ 99. I didn’t argue I wanted to hurry. We rented a car with a bunch of scratches and the check engine light on. The car was still good on gas. That’s only positive thing I can say.
I rented it for another week. I turned it in one day early. I took the loss of one day. Fine. I was told I’d get my ***$ 300 deposit*** back on Feb 1. Nothing ever came. No reply. Every other time I call from my cell phone, I get hung up on. The one time I called from my work phone, I get an answering machine. I mean really? The way they’re going, they need that $ 300 more than I do!
But please DO NOT, EVEN IF YOU’RE DESPERATE, RENT A CAR FROM THERE! THEY ARE CROOKS & INCONSIDERATE A**HOLES. I hope they get shut down.
**TO NOTE: They only returned $ 104 of my deposit.,. I wonder if that’s even legal. I was not told why they kept most of my deposit. I will update, if anything changes.**

I’m just adding another terrible review– they are terrible to work with and very dishonest! My husband had to wait 2 ½ hours with my 8-​month old and 7-​year old before they had our car ready! We accidentally dented our really old van we rented– honest mistake while backing up, and it should’ve been an easy fix. They charged our insurance company $ 2800!!! Our insurance luckily paid for $ 2000, but we still had to come up with $ 1000. We called and said there’s no way the little dent would cost that much! They wouldn’t even talk to us! They just said they could put my husband’s license on hold for not paying the fee! Terrible company!

Attention! They never return you deposit. They charge you and never return. I’ve lost 500 $ (it was a deposit)

A YEAR LATER
Problem has not been solved.
They are low enough to fake my signature (twice) when I tried to dispute the charge with Amex.
FRAUD & SCAM
Everyone who experience the same problem, FILE POLICE REPORT, together, we will get them out of business.

If you’re looking for a cheap car rental look elsewhere. The cars they provide are 10 – 15 years old. The 2005 Corolla I drove was horrible, dirty and always pulled to the left when the wheel was straight. They advertise a $ 17.95 per day car rental on their big sign but they will claim that it is actually $ 25/​day including the fees.
5 days after I returned the car, I find a charge of $ 129 on my credit card from this company. They claim this was for a SINGLE missing hub cap which I was not even aware of. Beware of this shady car rental company. Do not refer to other people.

NEVER EVER EVER RENT A PIECE OF SHIT CAR FROM HERE!!!
Their cars are all junk.
They don’t refund your deposit for 3 weeks after you return the car.
The service is horrible. They LIE to you to get you to rent car then TAKE MONEY OFF YOUR DEPOSIT FOR THE INSURANCE THEY SAY YOU DONT NEED.
Then they talk down to you when you try and reclaim your money. They are rude, stupid and will soon be out of a job so never ever rent here.

This is the worst car rental company that I have ever seen!!! run, don’t walk, run away from this rental company!
My husband had rented a car from them for 1 month.
the first week my husband had the rental the tire blew out. He had called the rental company to get the tire fixed. During the phone conversation airport car rentals asked my husband if he was «a man» and that he can fix and pay for a new tire on his own! my husband sucked it up and just put a new tire on since he needed a rental and airport car rentals was not going to do anything about it.
week 4 the car broke down in our driveway before the rental was up, we still had 2 days on our rental. My husband called airport car rentals to let them know that the car wouldn’t start and that they would need to tow the vehicle, they had tried to get my husband to contact pepboys and put the towing information under his name which would make him liable for the towing fees. My husband refused and so airport car rentals had no choice but to have the vehicle towed themselves.
2 days later airport car rentals called my husband screaming at him that he did something to the car to break it (which he did not do) and that he was liable for the damage, they then charged an extra $ 300 to our bank and sent our bank fraudulent recipes stating that it was rental fee’s. we have the original receipts without their added charges that we did not sign for!
we have no proof where they towed and no proof that we returned the vehicle early. I have called every pepboys in town and they have no record of receiving the vehicle.
It has been months and we are still fighting for our $ 300 back. I finally contacted my banks corporate center and am hoping that they can resolve this issue. this has been the biggest nightmare! please please please do not rent from this company unless you want to go through a nightmare like this!