Ace Parking Inc. – SD Airport Valet Parking

Great service from the valet at Terminal 2 last night. Very convenient. I also had the car washed while I was away.
You text them when you land and the car is waiting when you get to the curb. You can pay on your phone. The valet loaded my luggage, offered me a water, and even stopped traffic so I could drive away.
For a short trip, the daily rate is reasonable.

If you go over a minute of the 24 hour period, they charge you a full extra day of $ 38.00. Also, it’s by the bus stop so you find yourself blocked in for several minutes after you get your car. Not worth the extra cost…$ 78 to valet one calendar day since we went over our 24 hour drop off time. The kid running the valet booth said «the sooner you pay, the sooner you get your car», when we questioned the overcharge and further stated there’s nothing to discuss, the price is the price. Last, the company says they are not liable for any damages when they drive your car… FYI.
If someone can take this concept of valet but do it without ripping off customers, I’ll take my business to you. In the meantime, I can rent a limo cheaper than repeating this ordeal with this company or just walk a small distance and park since you can drop your bags on the curb with southwest 30 feet from the booth.
I’m not cheap but I hate dishonesty and greed.

We flew back from the Bay Area and after grabbing our luggage from baggage claim, we headed to the Ace Parking valet desk outside of Terminal 1 @ the San Diego Airport. I presented our parking ticket to the representative. He proceeded to charge my credit card three times and he also stated that there was a problem with the card. I asked him if I could see the credit card processing machine and when I took a look, there was a message on the screen that read, ‘error — out of paper’. I told him that the machine was simply out of paper. He apologized, then took nearly ten minutes to figure out how to load paper into the machine. He threw in the towel and called for reinforcements, because he could not figure it out. It took him another ten minutes to refund the duplicative charges which he erroneously made on my card. To add insult to injury, they parked my SUV outside, so it was filthy after three days of sitting in the airport parking lot.
For $ 30+ dollars a day for valet parking, I expect exceptional service, not a complete clown show. With that said, perhaps the Ace Parking valet attendants at the airport should dress up as clowns, so that customers can be semi entertained while the Ace folks fumble through tasks that a properly trained 1^st grader could complete in half the time, and without the multitude of mishaps.