A Perfect Shine Cleaning Svcs

We have used Mari and her crew multiple times for trash removal, and they are the best. We have a rental where the tenant smelled a dead animal under the crawlspace of the house, and they were willing to retrieve that, and other debris that prior tenants had left there. They always respond quickly and work hard. We have used them for trash removal multiple times, and they are competitively priced and thorough.

Great job on constuction clean up. Showed up on time. I have used their services for years at my customers homes as well as mine. Would highly recommend

Update: I upgraded from one to two stars because Mari was very apologetic and offered a free two hour cleaning next time in order to have the chance to make a better impression.
I scheduled a pre-​Thanksgiving house cleaning service online several days in advance and received several reminders by text and email confirming the appointment time. Nobody showed up during the scheduled time, so I called and asked if they could reschedule for today between 12 – 2. They responded by phone message and text saying that yes — they could reschedule. No call, no show again and when I texted at 2:30 the response was, «Omg I’m so sorry that my crew are late our previous cust ask for more time.» It’s one thing to be late 2 days in a row. It’s another to be late twice and not bother to call. I have a few other things to do this week besides waiting in my house for 4 hours for someone that isn’t professional enough to call when there is a change in schedule. Very disappointed. I’ll be looking for a different service.

Unreliable and unprofessional.
We booked an appointment a week in advance to have them clean my uncle’s apartment who just passed away. 45 min after the scheduled time I called them and they said they had a flat tire. An hour after that they wouldn’t answer the phone multiple times.
Would never trust any business that operates like this and I don’t see how anybody else could either.

So unprofessional and unreliable! I called about getting my patio power washed on a Saturday morning. They said they would be there between 8−10am. I waited for them and they did not show up. I called and was told their car broke down and that they would reschedule me the next day from 1pm-​3pm and provide me a discount. I waited from 1pm-​3pm for them and they did not show up. I wasted my afternoon waiting for them and now I need to find another company to power wash my patio.

AMAZING! I LOVE their service! I have them come twice a month and they do a phenomenal job and such a great price!!! So HAPPY with the quick and awesome service! The three ladies who come are so friendly and really do a great job! Can’t believe the price!!! I recommend them to all my friends & clients!

We had a move-​out cleaning scheduled just 2 days out. The woman said they’d arrive between 10 – 12 and call me 20 minutes in advance, because I was not going to be on-​site hanging out for two hours.
At 11:58, I got a call stating that the crew was at the house. I was not there. I told her I’d be there in 10 and that I’d expected a call, then went over there to let them in. At least 2 out of 3 of the crew spoke English.
It took them about 2 hrs to clean, with 3 people. If you pay cash, you get a discount.
20 minutes before they were done, they called and let me know they were nearly done, so we could come pay them. They did a good job, the house looked great!

worst cleaning experience. we have a 1400 sq foot house. needed kitchen, two bathrooms cleaned, and carpet vacuumed. It is suppose to be $ 100 for three girls, they only sent two. we had to argue to get the price to $ 70. Second, it was an empty house to be rented, so we left and came back a couple hours later. they had not even started the kitchen. they then kept stalling saying it would only take ½ hour more. finally we told them 4 hours is the limit, and all of a sudden they were working fast.
still did not get the blinds or walls clean. Also the carpet was poorly vacuumed as I went over it again with my vacuum and had to empty the container twice. The office manager is a b&tch. I believe they milked the job.

Awful! The ladies just left my house and after tipping them very well because I thought they did a great job I go into my kitchen and they didn’t even touch the counters! I had to do it myself. I will never use them again. They also charged more than quoted. Horrific!

The 3-​person team left my house about 1.5 hours ago. I’d made an appointment for a spring cleaning, and my husband and I were home the whole time, so we watched them work, and they were friendly. It’s not that they slacked off, it was just that, at $ 100 per hour, I expect attention to detail!
To their credit, they did all the «heavy lifting» for me. In the kitchen, they scrubbed down the oven, wiped the counters, cleaned the oil off my cabinets, the inside and outside of my microwave, range, and wiped down my appliances. They also thoroughly cleaned my upstairs bathroom, which had been caked with dust and dog fur, as we have two dogs, live right by the train tracks, and despite my efforts, all this cakes to the floors and in corners from the moisture left behind by a shower. They also scrubbed the prominent marks off the walls where the dogs had rubbed when going up and down the stairs and in the upper corner where they lay.
Almost all the windows and screens were cleaned as well, and they made the bed when they did the bedroom.
The missing:
— Our master bedroom is long and sunny with bright white plaster walls, and there are at least a dozen smaller but very obvious scuffs and marks along the wall that could have been quickly spot wiped by the same towel and bowl of soapy water that had been used for the other walls.
— Other than the downstairs ceiling fan, not a single light fixture was dusted. It was a quick 5 minutes for me to dust the light over the TV, the lamp in the bedroom, and the hanging light fixture over the stairs (easily reachable by my 5’5″ height), while they were still there. Quick enough that it should have been done.
— The windows they did do were fantastic. The glass panes on my cabinetry, however, spotty with water AND previous oil stains. They scrubbed the cabinets and left the glass panes dirty! =(
— They entirely missed my kitchen window. They cleaned the 12 glass panes on the kitchen door and the window box, but not the actual glass of the window box!
— Which leads to the mirrors — not a single mirror in the house is clean! I don’t understand this, since the windows are spotless. Every mirror is spotty about 3 inches in from the edge and some even have handprints where somebody leaned on them to wipe another part of the mirror (I assume). I went back and washed them simply with mildly soapy water and a hot towel and hand dried them off with another towel. Spotless.
— The top edges of things were not dusted! It seemed like if they were not within eyesight, they were not dusted. This includes the top edge of wood trim on the dresser, the tops of hanging pictures (family photos and art prints in small, thin plastic frames — nothing heavy or expensive by any means), the top-​facing edges of furniture legs — nightstands, the desks in the office, bookcase shelves… AND THE BASEBOARDS!
— The baseboards were not touched at all. Many of them had spotty marks and all had an intact layer of dust coating them.
— The coffee table and A/​V shelf are still caked in the same layer of dust as before they came.
— All the faceplates in the house still had dust on their top edge and fingerprints on them.
There were also other details that I spent the 30 minutes after taking care of, such as the missed windows, or their having cleaned the cabinetry, range, and hood vent in the kitchen but neglecting to wipe the obvious grease splatter off the kitchen walls between the range and the hood (one of the things I ticked off on the checklist for the kitchen). I also went back and wet toweled all the shoe prints that had been left behind when they had walked over the wet floor.
We could have pointed this out, but they were already pushing 2.5 hours, and the last service we’d used sent one cleaner for 2.5 hours and, while she did not finish as much as 3 people (we didn’t require oven cleaning or scrubbing the fur off the bathroom), achieved 75% of the work these three in the same amount of time, and all the areas she did sparkled — no grease splatters, sparkling face plates, walls, base boards, & counters!
The floors had *just* been dried when they were asking us to sign the invoice, so we had no opportunity to check through the kitchen and find the details such as the grease spots, dirty glass, etc. The upstairs were things I’d just decided to do myself rather than pay somebody another half hour.
There was also the issue of payment. I had left some of my concerns in the online booking comment box and had followed up with other concerns in an email to Kevin. He never responded, though I did get the appointment reminder email. I also got the email for the Halloween 25% off when paying in cash.
They didn’t believe me when I was paying and insisted it was only 10% (their normal cash discount). So I showed the email, and after a call to the office, they repeated $ 100 per hour, with cash discount of $ 90, and 2.5 hours, so $ 225. Forget it. I signed and considered the $ 37.50 a bad tip for a mediocre job.

TERRIBLE!
Never, EVER use this cleaning company.
1. They estimated the cleaning would cost anywhere from $ 100 – 200, but then charged us $ 300 for a lousy cleaning!
2. They told us they would be at the house from 10am-​12pm. They showed up half an hour late and told me I didn’t need to be there at the end so I left the house and came back around 1:30pm. They were sitting in their car in my drive way and said they «just» finished. They said they needed to be paid but the company already had my credit card information they just needed to call it.
3. They said they cleaned for 3 hours, but the house looked the SAME except for slightly cleaner stove and floors. The shower had tons of soap scum on the tiles that could be removed with the swipe of a finger. Everything in the house seemed to have weird water marks and soaps marks from whatever cleaner they used. There was dust and even a dead moth on all the window sills. The microwave and fridge weren’t cleaned at all. They said they would clean the windows but all the windows looked very dirty and hadn’t been cleaned at all.
I feel so stupid for not reading Unilocal reviews first! I’m so mad they took advantage of the fact that I was nice to them. Please NEVER use this cleaning service. It is appalling.

Very bad. Got a service from them, and it was dirty. They cleaned the cabinet with a wrong soap or something and when it drie, it left soap stains all over. I called and told them this, and pretty much told me that it is my fault and i should of made sure when the cleaning crew was there.
I tried explaning when they were there, the cabinet was wet so it wasnt visible. But they didnt care.

Worst house cleaning experience by far and I warn other people to please read Unilocal reviews before you consider using any service. Learn from our mistake.
They have horrible work ethic and really bad customer service.
Here is what happened:
A Spring Clean was ordered on-​line with a list of the services that would be provided.
The cleaning team arrived an hour late and had to be called, who in turn told us we had our appointment time wrong. (Hmm.. starting off bad, when does the customer get corrected? Especially when we had the right time?)
The there a list of items that were meant to be cleaned and the cleaners only touched 1 time on the list. (To their credit the bathrooms were one of the only part of the house that was clean along with the stove).
The cleaning team charged for the full time, but left early and still dirty.
When we came back to the house we noticed that the main tasks that should have been cleaned were not touched and the team didn’t call to ask if we wanted additional services done.
The company was called and in the end, they only gave a $ 50 discount (the tip that was left for them before we couldn’t inspect the property).
They offered to return the next day — –big mistake.
Not only did they return with a horrible attitude and refused to work, the little cleaning they did do was sub-​par at best. Even the tasks that we told to be completed, were not completed.
Not worth the price, the time or your effort.
If I wanted my house to stay the same, I wouldn’t have wasted the time or the money.

The cleaning team just left my house and I am SO happy with the results. My house is sparkling – they got things cleaned that I have never been able to get cleaned. I used A Perfect Shine years ago and I’m so glad I decided to go back.
Here is why I’m so happy:
1. Multiple confirmations of the appointment via email
2. My appointment window was 8 – 10 and they were here at 8 on the nose.
3. The staff was friendly, courteous and confirmed the services I had requested. And they were neat, fast and efficient.
4. The team scrubbed this place down! I’ve never seen it so clean and I can’t believe they got it all done in 2 hours. Our tile floors look unbelievable.
5. They cleaned things I wasn’t expecting, but I’m so happy they did (my couch, the glasses in our bar area, the fireplace, the blinds).
6. The price was more than fair… I have paid much more for much less with other companies.
7. The little things matter too – I love the little details… like they folded the tip of the toilet paper into a fan.
I was so impressed, I actually called the manager on duty to rave. I’m stunned by the other reviews because that truly wasn’t my experience at all. I will definitely use them again and recommend to anyone who needs a good Spring Clean.

Never showed up during the 2 hour window as promised. When I called, the lady claimed my appointment was Saturday at 8am… even when I claimed I received TWO confirmation emails for my appointment on Thursday. Refused to give me a discount… supposed to be her at 4pm today. I’ll up my stars if they are even worth it but I think they have terrible work ethics in general. DON’T USE!

Like another reviewer, my team was more than 30 minutes past their TWO HOUR WINDOW, and didn’t call to see whether it would work with my schedule. Pros, courteous, personable, worked hard the entire 3 hours they were here for Spring Cleaning. Cons, not sure they understood all of my requests or if they prioritized, but there were a few tasks not completed, without an explanation to me. Pro, no complaints from the team when I asked them to go back on a couple of things. Biggest pro — my house is a whole lot cleaner than I could have made it in 3 hours! It was great to have some extra muscle, and my fridge and stove are a treat.

First Mistake: Reading the reviews on Google via my phone — -overlooked the glaringly obviously fake 5 star reviews after the fact.
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Second Mistake: Not firing these jokers on the spot when they showed up with cleaning supplies that looked like they needed a deep clean themselves.
+
Third Mistake: Not checking with Unilocal first and foremost.
= RED LIGHT WARNING
All I can say is stay away from these guys. No idea who owns/​manages this piece of Sh! t cleaning company but I would have been better off hiring preschoolers with Kleenexes to clean up my pad.
Nuf Said

I contacted them to clean two small spots on my sofa. When they were done I had not only those two small spots but the guy cleaning it also created three tears and 3 large water stains. I sent the cushions with water stains to a trusted dry cleaner. They look a little better but not much she could do. I called the company and they did send my money back but did not cover the cost of the dry cleaner. And did not offer to pay for the tears. And did not apologize. The actual guy cleaning should stop text messaging while working. It is very unprofessional. And probably contributed to why my sofa is ruined.
Oh and they were late but never called to let me know. I had to call them.
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My guess is that the people marking this review as «funny» are the staff members. Because I can’t think of a single person that is looking to see if they should hire a company finding a damaged piece of furniture «funny»… I mean it could have been yours… but hopefully you see this review and look for a better cleaning service.

Great service
Nice work… they even work with you for last minute jobs…

I called A Perfect Shine one Sunday morning hoping they could help remove a huge pile of yard debris. I was shocked when they agreed to come out the same day and just a few hours later! They arrived on-​time, and like a whirlwind, cleaned up the enormous pile of green waste and even raked/​bagged up the smaller bits. They were very courteous, easy with which to communicate, friendly, and fast.
I recommended their hauling service to my family. They too have had the same wonderful experience and would recommend A Perfect Shine as well. Their prices are reasonable and I look forward to trying their home cleaning service in the near future.