5th Ave Photobooths

BRIDES BEWARE!!!
I do not usually write reviews, but I am so annoyed at this business…
I will also update it if I ever get communication or the items I paid for.
(UPDATE: 1÷6÷16 Dave finally sent me the link to the photobooth pics/​vids! Thanks! I would just suggest they update their booth/​bench)
We used them for our wedding almost 2 months ago… I have been trying to get a hold of David Benavides (via phone and e-​mail) to figure out when I will be getting the photos and DVD back and I cannot get a hold of him. However when I needed to make a payment or set up the contract, it was no problem getting a hold of him.
First, Dave said to look through some old albums for an idea of what I wanted the bottom of the photo strips to look like. When I was trying to set it up to get a preview of what it would look like (which was promised) he didn’t send it to me until the DAY BEFORE the wedding, because I had nothing else to do besides check my e-​mail the day before my wedding… I asked three times previously for it!
Second, the photobooth itself is small and VERY slow. it takes 4 pictures in one sitting and at least 30 seconds between each picture. The bench we sat on was broken, and we all had to duck down just to get into the picture.
My wedding was perfect besides this vendor. If I could change one thing, this would have been it!
Oh well, it is what it is… hopefully I get the pictures and DVD soon (since I already paid for it) BTW I already have my professional photos back and my wedding video will be done soon, so I do not see what the hold up is for this…

So so happy to have had a photo booth at my wedding. David was very easy to get ahold, with an affordable price for the service!!! All of our guests had a blasts taking turns in the booth after a spin on the dance floor! The book with all the copies of guests pics are a great memorial of our special day!!! Loved it!

Better late then never. I used them for my Wedding in May 2013! After having a horrible experience with another company I contacted 5^th Ave Photobooths and had quick and great service. Everyone loved them on the day of and to this day I still love looking at the pics and listening the the videos.
Recently my computer was stolen and my disc with all these photos/​videos was stolen right along with it. I reached out to Dave and he was quickly able to get me all of the files that were stolen. Thanks Dave! I would definitely recommend this company!

TL: DR–
FUTURE BRIDES BEWARE: If you are planning for a wedding (or any other event, really) and want to keep your sanity, do NOT hire this vendor for photobooth! Please do yourselves a favor go somewhere else, your blood pressure will thank you.
I found 5^th Ave through a living social deal (like many other reviewers here) Communication from the get-​go was pretty horrible/​non-​existent. It seems like Dave (the owner) is the only one replying to emails and phone calls, yet it was so incredibly hard to reach him. Emails were almost never answered, and the few times i’ve managed to catch him on the phone (after calling multiple times), he seems intent on blowing me off as quickly as possible, even if it meant making promises on timelines he couldn’t deliver on.
The main gripe i have is mainly with the lack of communication, both before and after my wedding. To be fair, the photobooth did show up on time (if it was late i didn’t know– my wedding coordinator took charge of all the vendor setups) and during the reception my guests did enjoy taking the pictures quite a bit. The attendant who helped out was also very friendly and helpful (don’t remember his name). The only thing didn’t love about the booth itself was the size limitations– since it’s basically in an enclosed box, it’s not very good for large group pictures.
*FRUSTRATION#1:
After i had given my living social voucher ID to Dave for redemption, i emailed Dave with exactly how I wanted my custom logo to look like. After not hearing back on my email, i called him several times before finally getting through. I explained my vision to him, and he promised to send me back a sample prototype with my custom logo within a week. 1.5 week passed, and nothing. Every time i tried to follow up after that, i would get the same type of response «give me till end of week, we’re very busy right now». It wasn’t until a week before my wedding that i finally got to see a sample of my logo. Note that this 3 – 4 months AFTER the date that Dave had promised to send me my sample logo.
The thing is, I would be totally fine if I had been told from the beginning that i would not see a sample till a few days before the big day. What really frustrated me was the way 5^th Ave constantly over-​promised, only to not deliver. For a bride who was scrambling to get ducks in a row before the big day, this made me incredibly nervous, and left a very sour taste in my mouth.
*FRUSTRATION #2:
From talking to Dave I knew that the standard photobooth just had a blank background, so i asked if i could bring my own fabric to pin on the booth so pictures would turn out with a custom background. Dave agreed that it was totally fine, so i gave the fabric to my coordinator. What do you know– on wedding day the fabric was never pinned in the photobooth. At that point i was too busy enjoying time with my guests to make a big deal about it, but thinking back i would consider it a hiccup (a minor one).
*FRUSTRATION #3:
This is the biggest and most frustrating miss– It’s been 3+ months since the wedding and i still haven’t received my CD of all the digital images. The wedding package from living social included a CD with all the digital images/​videos taken that day and is supposed to be mailed to your home after the wedding. Since i received nothing, I had emailed/​called them 4 times over the past 4 weeks no response whatsoever. Not even an acknowledge of «Hey, got your message, will look into it». Nothing. HELLO?
I read some other Unilocal reviews, and it seems like others are having the same issue as me in trying to get any kind of response out of 5^th Ave. In some of Dave’s responses, it’s always the same: «We have too many emails coming in for living social deals, we cannot possibly respond to all of them in time»
I REALLY hope the owner (Dave or whoever else) is reading this, because if business is so good that you dont have the bandwidth to respond to the flood of emails, you know what that means? You need to hire more people to respond to those emails! Whats the point of having a ton of LS deals, only to piss off the customers who purchase them?
I really regret not paying more attention to the negative reviews here before deciding to buy the LS deal. I am STILL waiting for my CD. At this point i’m not holding my breath, but i will update this review if i ever receive it.

This review is for their customer service, which has been some of the worst I’ve encountered. You would think that if you put your services on Groupon/​Living Social you would actually respond to phone calls and emails to keep the business. I was hesitant to buy the voucher because of the last review so I sent them an email to confirm details. I got a response over a week later that said they were available and to contact them with any questions. I asked if they could draw up a contract before I gave them almost $ 500 and over another week later I got a response saying that they don’t normally do contracts… what? So you want me to hand over $ 500 with no legal contract? Not good. They told me that I could write one of my own but I emailed and called them SEVERAL times and have not received a response. 5^th Ave Photobooths, if you want to stay in business, you’re going to have to respond to phone calls and emails, your current customer service is unacceptable. I read David’s response to the last person who complained about their lack of communication and he told her that her wedding was 6 months away so it wasn’t a priority. Just terrible. Well, my wedding is less than 6 WEEKS away so what is your excuse this time? Book elsewhere people.

I purchased a voucher through living social for 5^th Ave Photo Booth for my upcoming wedding. I called them the same day I got the voucher in order to reserve my date. I spoke to someone on the phone who told me to use their website for reservations and after I would receive an email with confirmation details. Well, I did as told and waited about a week without any email from the company. Then I started calling them and leaving voicemails asking for a phone call back but no one ever called or answered the phone. I left 4 VM’s over the course of two weeks and then I decided that I didn’t want to chance this poor customer service during my wedding. So I called Living Social and they were happy to refund my money, $ 445, due to 5^th Ave’s lack of customer service. I can’t believe there wasn’t even an email from them! Piss poor service and won’t recommend them just for that reason.

Booked 5^th Ave photobooth for my daughter’s 18^th birthday. The owner Dave was great with communicating with me via phone and emails but I found that most of the questions I had was answered through the automated reservation email.
Steven– the staff attendant was very professional and helpful. My guests loved it and there were many features and props.
I will definitely use them again!
thanks again!

Great price and the attendant at the booth was great. Will use for another event again for sure. People at my banquet really had fun with all the props and getting there own take away from the night. They were able to my organizations logo on the print out and it looked awesome. Couldn’t have been more happy.

I just wanted to say that this company is great and I would definitely recommend them!
I spoke with David (I believe he’s the owner) and he was very quick to get back to me and made planning this booth at my wedding SO easy.
I had a previous incident with another company this year in which I got ripped off. I had to book 5^th Ave Photobooths two weeks before my wedding on 10÷5÷13. I loved the booth and love the way the pictures turned out. It was wonderful.
Thank you David B!
:)

We hired 5^th Avenue Photo Booth for our California Apartment Association annual awards show and they were fantastic! The booth is large enough to get 6 – 7 people in the photo and the props were super fun! I loved that we were able to customize the photo strip with our logo! We will definitely be using them again :)

We hired 5^th Avenue Photobooths for Fortis Fitness and Strength Training & YOGALUX Grand Opening Party on September 7^th. We liked them so much we are bringing them back again for our second Grand Opening Party on September 21^st. Amanda was very friendly with all of out patrons and helped them have a great time in the Photo Booth. The patrons got to keep their photos with our logo at the bottom and we received a copy in a photo book which is a very coo memento.
The whole set up process was quick and easy, they take care of everything from setting up the booth, to bringing props, hats, etc. We will certainly be using them again in the future for more events!

I reached out to 5^th Ave Photobooths for a work event. I hadn’t worked with them before and I was pleasantly surprised! They arrived early for set up and was the absolute hit of the party! Super easy and quick set up — with great «costumes». Great quality of photos. I love the fact you receive two strips AND they add your graphic to it! I’ve already referred them to clients and friends — and now to everyone in Unilocal Land!

We had 5^th Avenue Booth for our wedding and it was so much fun! All the guest enjoyed the photo booth and the service was fantastic. We received a dvd of all the photos within 1 week of the wedding and we were also provided with a photo album with the photos the guest chose to leave for us with a nice note. The props were awesome and a lot of fun. Pictures turned out great and the inside of the booth was very nice. I was really surprised to read some of the other lower rated reviews because we did not encounter one issue mentioned in the other reviews. The photo booth was a hit, even my grandparents loved it! Great props, great service, great photos, and great photo booth. Thanks 5^th Avenue, you guys were AWESOME!

I hired 5^th Avenue Photobooth for my wedding in October of 2011. The booth was one of the funnest booths I’ve ever been to at a wedding since we were able to get so many people in together and I got so many compliments on the idea!
Only good things to say. Best vendor of our wedding! They came early to set up and did testing beforehand to make sure everything was set. The booth was clean and easy for everyone to use and everyone loved their photo strips they received right away after their turn. They set up each photo strip to print twice and then guests put one of their photo strips into a book and were able to write a message to us next to it. Seriously one of the best things I took away from that day!
I also received a CD of all of the photos taken. These guys will not disappoint!
And I didn’t even mention price! I researched endlessly and found that they were by far the best value in San Diego. Their pricing is very affordable and they will be a great asset to any event… I speak from experience.

Bought a groupon (or sometihng similar) for their photo booth services for my wedding last year.
Pros:
— affordable
— nice booth with attendant… spacious, accessible
— double prints so guests could take one home and add one to our album
Cons:
— (BIG ONE!) We got a photobooth because we thought photo strips would be a fun wedding favor… but after a few strips our wedding graphic got cut off or didn’t even print anymore.
— Took them a while to send us our CD and had to ask for it a couple times
— I think props (hats, glassed, etc) where supposed to be included… there weren’t any but luckily our guests were creative on their own… loved it!

Thank you 5^th Avenue Photobooths!!!
5^th Avenue Photobooths donated one of their kick-​ass photo booths for our charity event and helped us raise over $ 16,500 in one night! Heidi, their rep who set up and ran the booth, was AWESOME and stayed until the very end of the event to take down the booth, making sure that me (the event director) got one photo in the booth before she packed it into her car.
Thank you to 5^th Avenue Photobooths Owner Dave Benavides for DONATING this booth for our fun event. Everyone LOVED the booth, the props, the black & white vs. color options and also how our logo for the night was on each photo strip. I will refer everyone to 5^th Avenue Photobooths and hope to use them again for our 500 person event in November!

I rehired 5^th Ave Photobooths for another event. They were great. I was a little skeptical for a kids birthday party, but what the hell right? It worked. Thanks again 5^th Ave Photobooths, see you next time!

I just really loved 5^th ave photobooths. they did such a great job at our wedding, and were really great to work with! highly recommend!

Very helpful company and great customer service! I can’t see why they have 1 star reviews. Looks like someone made multiple accounts or had a couple of friends make accounts to post negative reviews.

We had 5^th Ave Photobooths at our wedding and it was a hit! Everyone had a blast and said that they had a lot of fun. I love how the photo album was like our guest book and everyone could write messages. Our attendant was awesome and very helpful to us and our guests. Definitely recommend them!