Pets Plus

We got a bunny from this store that has ringworms! And humans can get this infection by touching the bunny or if the bunny sneezes on you, you can become infected! They did not even check if the bunny had any problems before we got her’ the bunny’.

Great selection and variety of items for both cats and dogs. They even sell the large cat condos and a variety of smaller ones. As any pet store the dog options are greater than the cat options, but they do have great options for cats and super cute food and water dishes. Most of the time you can get free treat samples within the store as well!

4 stars. I was always going to the big pet stores until I found this store. Some items like toys and collars can be slightly more overpriced, but their return policy is awesome. 30 days receipt or not. They are always super friendly and everyone is willing and able to answer questions. Lots of snack options for pets and a wide range of pet needs are fulfilled here from fish to dogs. They have a lot of options too. I went recently after my dog was neutered to get a cone of shame, and they had 4 different kinds. I really like this store and will continue to be a patron!

Staff is awesome! Every time I go in the store there is a friendly face to greet me and help me. They answer your questions and don’t brush you off to help someone else. I love this store!

I love the manager here. She always goes out of her way to help me whenever I need anything.
I also really appreciate that they price match, since sometimes their markups are a bit higher without it.
Pretty much all of the food here is super high quality — I buy Halshans and small batch and am really glad to have a place so close by that stocks them.
I give them 4 stars instead of 5 because I was put off one time when a sales associate recommended Replenish to me as «the best stuff in the store» without any disclosure that it’s the same owner. Replenish is loaded with nasty preservatives like BHT, so while it may be an acceptable budget brand, it is not the best quality by any stretch. It’s cool that the owner of pets plus is the owner of replenish, but it’s not OK to market a subpar product as above par when it clearly is not without an appropriate disclosure.
Other than that one instance, shopping here is a very pleasant experience!

Everyone who works here is so friendly and the prices rock! Cheaper than petsmart with all the same products, I added my name to their customer list and was given 5 – 6 $+ extra treats for my pooch for free!!! My new favorite pet store for sure :) 10 stars !!

Best pet supply/​food store in the universe! Huge selection of holistic pet food for your furry pal! :)

They have a decent selection, but it is poorly managed.
I went to buy dog food a couple days ago. When the cashier swiped my card, he said it never went through. So I swiped my card and entered my pin number for the second time. Later that day, I discovered that I was debited twice for my account.
I called the next day and left a message with the cashier for the manager to call back. I received no answer.
I called back the second day. I explained the same situation as the day before, and was told they lost my number and couldn’t call me back .Then they said they could not refund my money because they needed to confirm with their credit system. I asked them to give me a call once the manager confirmed the overcharge, but again I still received no response. I
On the final day I had enough. I went into the store and asked to talk to the manager. Apparently, (s)he was not there, so I talked to the assistant manager.
He was nice, but basically said, «sorry we are really disorganized and messy». Although I was reimbursed finally, it was irritating that a manager didn’t take 5 minutes out of his/​her day to explain what had happened and apologize for the delay.

Here’s the thing with this place — they def know what they are talking about regarding pet questions however EVERYTHING is so expensive! Its just crazy. Go to petsmart.

There is a great selection of dog food, toys, treats, accessories, and care items at this store. The employees are all pet-​owners, and have given me great recommendations over the past few months as I have made this store my primary pet store for my dog. Best of all, they always have coupon mailers and they allow coupon stacking, so you will be sure to get a great deal.

San Clementeans don’t need to drive all the way up to San Juan Capistrano for PetSmart anymore. You can save some gas by shopping at Pets Plus near the Ralphs in the Ocean View Plaza, next to Hallmark’s. They have good inventory of all sorts of dry goods including cockatiels, parakeets, rabbits, and mice. The only things they don’t carry are fish, reptiles, and aquatic plants. Prices aren’t too different from the big stores. There’s only one employee when we stopped by Sunday morning. So if you’re a shoplifter, you can totally pull it off at this store. Just sayin’.
W.L. does not encourage, endorse or condone any illegal activities including petty theft. You know who you are ;)