Griffin Optometric Group

I have been in healthcare management for 12 years and never encountered a better provider. Griffin Optometric is a prime example of what healthcare service is supposed to be. Every member of the staff is friendly, helpful, knowledgeable and professional. Dr. Randy is extremely thorough, patient and dedicated to providing the absolute highest quality of care. The facility is pleasant and inviting and I feel I’m treated as family while there. Somehow the staff is even able to project these feelings over the phone which is remarkable. Griffin Optometric is first class, top notch and one hundred percent. I have total confidence and trust that I will receive the best at Griffin Optometric.

Went to Griffin Optometry for my first (ever) visit to a doctor for my eyes.
The staff made me comfortable and explained every procedure they used to get a good understanding of the problems I was having with my vision. I’ve never been able to say I’ve had fun at a doctor’s office before!
The office is very nice, neat, clean and up to date. And Dr. Griffin was a pleasure to chat with as well while he further examined my vision. I stayed a little past closing time to pick out my frames as another gentlemen helped me and gave me his honest opinion of the ones I was trying on. I was not rushed although it appeared it was time for everyone to head home. (I may have even took too long because I was having fun.)
I chose Griffin because of their excelent Unilocal ratings and reviews and I was shown why they have received such high ratings. I recommend Griffin to anyone who lives in San Clemente and/​or surrounding areas. It is definitely worth the trip if you don’t live close!

I just moved to this area and had to get a new optometrist. I had a great first experience here. They are very friendly and I felt very comfortable right away. Doctor was super helpful and answered my questions I had about Lasik. I definitely recommend if you in the market for a new optometrist or new to the area this is the place to go. Can’t wait to go pick up my glasses next week!

I’ve been a patient for over 30 years and always receive the best care! Wonderful office environment and the most professional and genuine friendly staff!

After several years of being a patient with Griffin Optometry, I am still amazed on how well they take care of their patience. Both my wife and three children are patients of Dr. Griffin and look forward to returning for our check-​ups…

Can’t even put into words how amazing this place is! All the staff is so nice and accommodating! I had my 12 week old baby with me and he got fussy & hungry right as my appointment was about to start. Instead of getting mad, everyone was helpful and very understanding when I needed to nurse my baby! I’m very impressed with all the staff. Being a new mom things can get overwhelming, even something as small as an eye appointment, yet it was a wonderful experience!

Great experience all around! Made an appointment here for my husband and myself. We were in need of new local eye doc and had walked by this place on Del Mar countless times. I looked them up on Unilocal,saw the great reviews and since they also took my insurance, we made an appointment. The front staff was friendly and organized. Dr Randy Griffin was knowlegeable, super friendly and an all around nice guy. They had a great choice of frames as well! Very happy to have found this great Optometry office. We would both recommend this office and Dr Randy Griffin.

I can’t say enough about this place. Kindest staff. Everyone is helpful! No long wait times. In 3 days, we met 3 doctors. (Both my kids had appointments). ALL 3 doctors were kind, funny, made the experience learning and fun. The location is perfect & adorable!!! Happy Family!

The Griffin family of optometrists have been serving San Clemente for almost 60 years! I’ve been coming for at least 20 years. Dr. Randy is both friendly and thorough. And his staff is equally friendly and courteous. It’s obvious everyone loves working there. I refer everyone to Dr. Randy.

Wow! First impressions are EVERYTHING!
The front desk staff was wonderful and very professional. The office was immaculate!
Dr Lucy De Moss was BEYOND amazing! It was difficult for me to leave my doctor of 30 yrs, but she made the transition effortless!
Most important thing of all is that I LOVE MY NEW GLASSES!
Thank you everyone at Griffin Optometric Group

The staff and doctor are the best. We’ve been going here for over 30 years. Always up to date eye wear is available. We use our VSP insurance there as well.

It is not possible to give enough positive feedback about Griffin and our entire experience in a simple review. We’ve been coming to this and the Talega location for years. Dr Randy on Del Mar and Dr Patrick in Talega are great.
Randy just recently helped our somewhat timid daughter figure out how to get contacts in her eyes. His patience with her was commendable. He took what was a very difficult situation for her and filled her with confidence to get what she really wanted. Together they did it! Now my girl feels good about herself in many ways and has a higher confidence as a person. I can’t thank Randy and the whole staff at Griffin enough for their kindness and patience.

I was experiencing headaches, eye strain and my eyes were burning for a few weeks. I work in an office setting and a major part of my day is spent staring at a computer while writing up reports.
The last time I was seen by a optometrist was when I was 19 years old and I am now 32 years old; I know I have been bad. To top it off I RARELY, and by rarely, I mean maybe once a year wear my glasses; they were a mild prescription for distance and I am no longer in college/​grad school so I felt I didn’t need them.
I decided it was time to return to Dr. Griffin and have an eye exam. I was able to easily make an appointment for my desired date when I called. I arrived promptly at 10:00am with my 17 month old son in tow; not the ideal situation but he was with me that day so needed to come with. I was seen immediately. The office and exam rooms are very clean and the staff is very friendly; the staff all were very attentive to my little one as well. Dr. Randall Griffin was very friendly (as always) and did an excellent job at explaining what was going on with my eyes/​vision and the remedy.
I was very happy with my visit and I cannot wait to pick up my new Tory Burch glasses and get rid of the eye strain I have been experiencing.

I went to get my glasses done, and it was horrible. The people at the front desk were nice the first time, with smiles on their faces. Dr. Griffin was the same way. I waited for my glasses to arrive, and when they did, the prescription was extremely high and they made me sick to my stomach. All they told me was that I had to wear them a few weeks or so to get used to them. I wore them. What they said was NOT TRUE. I even had to go back to using my previous pair.
We went back and got my family member’s glasses done, and they were very mean. They messed up the prescription TWICE, and when my family member got them, they felt fine at first, but after about 5 minutes, she was seeing yellow and white lines, and things that weren’t there They also did tunnel vision on my glasses and my family members, which made us nauseas.
I went back, and explained to the front desk why I wanted to see the Doctor. They were rude, and very mean. I finally talked to Dr. Griffin, and he was VERY rude. He used a lot of sarcasm, and had a very bad attitude. He even said «Don’t tell me how to do my job, I’m the professional here.» I would not come back her, nor would I recommend this place to family or friends. Don’t go here, it’s a waste of time and a waste of money.

Such a nice group of people, thank you so much for adjusting my vintage frames! I’ll be back for my eye exam which I’m due for very soon. Thanks again

I’ve been going to Griffin Optometry for three years now. Staff is always warm and inviting and the facility is extremely clean and bright. The doctors are very informative and make you feel right at home. The process is seamless and quick. I would recommend them to all. Can’t wait to start bringing my girls there when they get old enough.

Been going to Griffin Optometry for several years now. Their offices are always clean and their staff are always friendly and professional. Recently ordered expensive sun-​glass lenses (Oakley G-​30 Iridium) for use while on the golf course. Waited a couple of weeks before using them on the course. Something wasn’t right so I made an appointment. The glasses were ordered to the specifications that they should have been but when they checked my eyes, they changed. They did a no cost re-​order of the new prescription. I feel so fortunate to be able to do business with them. I could not recommend them enough.

Dr. Randy has been my doctor for many years and I wouldn’t trust my eye care to anyone else. He never makes you feel like he is rushing you in and out of the exam room. His exam is thorough and he patiently explains the results. His office staff is efficient, helpful and friendly. I would highly recommend Dr. Randy.

Nose cushion broke off
Checked Unilocal and the reviews were great
The personnel here were fast, efficient and delightful. Simple issue but they could not be nicer.
I would buy my glasses here and feel comfortable they would stand behind them.

Fasten Your Seat belts!
I believe all these fantastic reviews are from those who either got paid to do so, or in one way or another, are related to the staff. I’m not, and I’ll tell you like it is.
There should be no Statute of Limitations when it comes to your eyes.
With Griffin, that seems to be the greatest protective shield they stand behind.
I went in for my routine exam, ordered up a pair of Ray Bans which I always wanted. When it came time to try them out, I felt like I was having some type of overdose reaction to medication. Clarity near and far was way off. They said, «just wear them for a couple of days» in order to adjust. I did. No results.
I’m a very busy person, and time did not allow me to go back anytime soon.
I repeatedly tried to wear these glasses over a period of months with no success. I eventually went back to a previous pair I had prescribed from them that still worked well enough to focus. I put the Ray Bans in a drawer, and just forgot about them! A little over a year passed when I once again stumbled across them. I called them and explained the problem, and since it had just been over a year, was told that they couldn’t help me.
I didn’t have time to go back and forth as the conversation began to do, so I said «forget it». Another couple of years passed and again, came across them. I had just had a new prescription filled with another great optometrist in town, and when I had him examine the lenses of those Ray Bans, his reply was that the prescription was no wheres near what my vision required then. We even compared them to the other prescription Griffin had filled on another pair, and both were entirely different.
With this information, I was once again motivated to contact Griffin, and right the wrong. They did not! Cathrine’s sweet personable manner on the phone, and Dr. Randy’s smile, and good humor does not make up for their unsympathetic mannerisms, and lack of ethics. I have a pair of virtually unused, and expensive sun glasses I’ll never be able to enjoy.
My entire family had been patronizing Griffin for almost 10 years, and have spent 1000’s of dollars out of pocket, as well as through our vision insurance during this period. Yes, I know that I probably waited to long to get this fixed, but I guess that these «Nice» folks are willing to gamble a continued long term relationship over a stinking pair of lenses.
Catherine said, «We’d love to keep your business», and I stated that the only way that’s going to happen was to just get me the correct lenses. They outright denied my honest request, just as they did when asked to repair a pair of broken frames that just snapped one day as my son was putting them on. Their reply was, «well he probably just sat on them or something». As far as I’m concerned, you can sit on «This!» It just isn’t right, and I thought everyone here would like to know.
Thanks Griffin… Thanks for nothing! Bet your father’s rolling over in his grave.
There’s a nice optometrist in the Albertsons Center at Pico and Presidio in town that my family has been going to for the past couple of years. It’s a small practice that gives you big results. We love them, and I think you would too :)
Thank you for reading.