San Carlos Auto Performance

I work in Redwood City and was on the I280 when low tire pressure got indicated on my car dash. I suspected this was due to some leak in one of tires as I had filled air in all my tires that morning while filling gas. I looked up on my phone for an auto shop and San Carlos Auto performance was the one which came up. I called Kevin who he agreed to take a look even though it was almost 6:30pm and they close at 8pm. I drove to the shop and these guys fixed the leak, got my TPMS running and all of it done within no time. And to top it all Kevin waived off any charge for me and I got premium service without paying a dime.
I am really a big fan of this place and their service. Will definitely be going there for repeat service. Thanks Kevin and team for helping me out that day!

Kevin and Anthony have done excellent job with used car inspection
They scanned through engine codes, test drove the vehicle, done a thorough inspection on a lot of points
They gave us an estimate on the repairs and replacements down the line

My friends car was totally dead when We reached this place. San Carlos Auto Service provided great and friendly service.

Though I wish it performed smog checks, I will always nevertheless bring my car into San Carlos Auto Performance for my auto repair. Kevin and his master-​level certified technicians change my oil swiftly and affordably and seem to improve my mpg with the oil used. Whenever I question a need for a repair, I’m shown and explained the need for it kindly and expertly, so I never feel like I’m being ripped off as I do at the dealer, whose prices San Carlos Auto Performance beats every time anyway. I refer friends from all over the San Francisco Bay Area for auto repair here, and none hesitate to travel to Kevin, no matter the distance. In addition, when my boyfriend was buying a used car, he brought it to Kevin for a pre-​purchase inspection. Kevin basically tore the car apart and noted every defect, even the tiniest of tiniest, so that my boyfriend could negotiate a better deal on the car. Actually, because Kevin did such a detailed job at such an affordable price, my boyfriend decided the car wasn’t worth buying it. We both appreciated Kevin’s candor. In fact, I can always trust San Carlos Auto Performance — and so should you. Guaranteed!

I want to give zero star, unfortunately it is not an option. I am not sure if I should sue him or not.
This store is not honest to his customer. He gave me a quote for 10k service for 600 dollars. When I came to pick up the car, they charged me 900 dollars. The reason was that he spent more time than he expected. (Excuse me?) The mechanic basically just did the oil change and deleted the code. I was asking if he had changed the power steering oil and he said yes. However, the power steering oil still dirty as before when I checked it.
It’s been a while that I kind forgot that mechanics name. I think his name was Kevin, a skinny HK guy.
This is review only about Kevin, not about anyone else. Since I don’t know anyone else in that store, I have no reason to judge. I hope their future customer can be more careful before visiting them.
Kevin might know how to repair cars really well, but he should never take advantage of someone who don’t know much about cars, especially someone who trusted him.

Thanks Kevin… top notch service. My son was buying his first car and took one he liked to San Carlos Auto Performance for a pre-​purchase inspection. He gave us tons of information and did a thorough scan and inspection as well as test drive. The result was he gave my son lots of good negotiating points as well as spending ample time explaining his findings. We brought a second car to him and he was able to quickly point out several issues and provide a clear recommendation.

I brought my car to this shop not knowing what was wrong with it. They were nice and polite when I brought my car in to get it fixed and got it done and made my car run better than it ever did. I highly suggest coming to this shop if you want fantastic service and friendly employee’s. Very well clean and maintained shop I’ve ever been too. Kevin the owner is a great guy and will help you with anything you need!

My car was making a noise and found this place on Unilocal.Kevin was great on the phone the mechanics check the car, gave me some recommendations for somethings for the future, and topped off the coolant and finally send us on our way. This was the best service I have ever received polite honest and great work! Highly recommend !!!

Very happy with the service. Go see Kevin! I had a headlight bulb go out, and it turned out I needed a new fuse. He was efficient and did great work!

This auto shop is great! The staff was very friendly and professional. Kevin, the manager was very helpful and knowledgeable. The place is very clean and tidy. They fixed my car in no time and was very detailed in explaining the issue and future maintenance. This is the place I’ll be taking my car to from now on!

Service done right! This shop was patient professional and had the right people and equipment to do custom work on my 13 fiat Abarth! Awesome personable and trustworthy shop owner who spent the time to explain and do things right while I was there for over 9 hours getting suspension work, an ac condenser replaced, and a turbo downpipe installed along with some adjustments. Found my shop of choice for all future work.

I love this auto shop! Kevin is amazing! All I can say is that my car drives like a champ! He’s my new mechanic and I’m so relieved! Whew! Will definitely recommend others here.

As always, very satisfied! They installed my Engine and Transmission Mounts, they made sure its done right for a reasonable price. I’m a loyal customer of them, because they do an excellent work on cars.
I will post some photos of the Tein Coilovers they installed on my car, that’s over due for review as well. Saving the best for last.
I definitely recommend this place. It’s always a pleasure coming here. I know they will take care of my car.

I regularly take my old car here, last week for major work and I am a very satisfied repeat customer.
The biggest plus for me is that the quotes and prices are very fair and reasonable and the staff is genuine. Advice I get is always realistic and I am not being upsold into work I do not need.
Their location is convenient, because I can just walk or take the bus to downtown Redwood City after I drop the car off.

I called to get a quote for an oil change, and was told $ 40 over the phone for my particular make and model. So, I went in and got the oil change. When I pick it up, I was charged $ 69! I mentioned that seemed to high, but the guy said that it was up to the manager (who wasn’t in). Very annoying. I will not return for an oil change or any other service.

Kevin I like how you diagnosed my problem within a couple of hours you diagnosed the problem in 10 minutes so don’t BS me couple of hours you will have to do better than a $ 5 Starbucks card couple of hours to diagnose so you telling me you gave me free time I don’t think so

My initial phone call to San Carlos Auto Performance was as good as it gets. I spoke with Kevin about getting a quote to get my valves cleaned on my Audi A3. He gave me the quote and said I could even bring it in same day but my work schedule couldn’t change. I called him back and booked an appt. for 02÷09÷16 which was yesterday. He got me in and he sounded very knowledgeable about the Audi. He gave me some information about the car and the things I needed to look out for but never really hassled me or pushed me to get it done which I like. I was running late for my appt. and called to see if it was still okay and Kevin said it was cool. I dropped the car off at 1pm. They asked me if I needed to shuttle anywhere. I live in San Jose and it was out of their radius but I had a ride set up anyways. I had a special request that they take before and after pictures for the valves. THEY DID IT! They walnut blasted my valves and I couldn’t be more happier! I also decided to get an oil change when I got there. Minh gave me a discount for the oil change. Told me they had 2 different kind of oil (Motul, LiquiMoly) one was more expensive than the other (LiquiMoli). Said he could do the more expensive one but if I felt more comfortable with Motul they could do that also. He told me he runs the LiquiMoli in his Cedez so I went with that. I got the car back around 7pm. Everything went smooth! They didn’t call me and tell me I had to fix this that. I’m happy! I found my Euro car shop for future maintenance. I will be back for sure. Didn’t get a chance to try their coffee but I don’t really care for it, well not enough to give them a bad review for it.
P.S: I also seen another tech back there. Never got his name. But he put in work also! I think he was the one who worked on my car. Never got a chance to thank him. But AYE SHOUT OUT TO YOU SIR!
Pros:
–Competitive Pricing
–Knowledgeable/​Honest/​Down To Earth Techs
–Free Coffee
Cant get any better

Got my Exhaust for my R8 installed her 2 weeks ago. Minh was super helpful he as they techs installed my exhaust and my sprintbooster. Great service! I would highly recommend them. They aren’t the cheapest but also not the most expensive. Great place to get your car serviced.
Thank you to the San Carlos team!

I’ve been coming here for awhile for everything from synthetic oil changes to battery to milestone mileage checks and everything else in between that I cannot fix myself (basically all). They’ve always accommodated me in the best way possible and given me advice for my car which many auto places don’t. Minh in particular is a super nice guy who tells me what honestly needs to be repaired and what could wait. I appreciate that honesty because I wouldn’t be able to get it elsewhere, and especially not at a dealership.
Their customer service is amazing. They know how much money you’re going to be spending because it’s always going to wreak havoc on your wallet but they’re respectful of it and treat you and your time respectfully.
Thank you guys for being so professional and personable at the same time!

I randomly found Kevin’s shop after digging through Unilocal reviews for auto shops open on the weekends to do custom work for my BMW M4.
After reading the reviews, decided to give his shop a call to get a general quote on some aftermarket parts being installed as well as a plug-​in tune. Kevin had worked on BMWs previously with the JB4 tune and decided to give his shop a try.
After having the opportunity to watch Andrew put the parts on my car with meticulous attention to detail, I am absolutely sure to come back. They took incredible care with every part and took the time to make sure the installation looked as professional as possible.
What else can you ask for? People like Andrew and Kevin that care about their work product and ultimately, treat their customers cars better than their own.
I will be back with more parts for Kevin /​Andrew to install and would recommend anyone looking for a performance tuner for their BMW in the area to give them a call.