Hsu Frank, DDS

For the past 8 years, our Family has been seeing Dr. Hsu for our all our dental needs. He and his staff have always been very friendly and professional. My kids absolutely love going in for their bi-​annual cleaning… yes, you read that correctly. They love going to the dentist. In fact, they have to do rock paper scissors to see who gets to sit it the chair first for a cleaning. Dr. Hsu and his staff have a way of making them feel very welcome, comfortable and relaxed. They even let the kids sit in the room together while one gets a cleaning and the other giggles away as they watch. Dr. Hsu has taken the time over the years to get to know all of us on a personal level. I’ve never felt like just another patient. He genuinely cares and is interested about his patients and their families. If you are searching for a dentist for you and your family, I would highly recommend Dr. Hsu. He has a very nice office with a comfortable waiting room down on Laurel St. in San Carlos.

Dr. Hsu has been our family dentist since he started practicing in San Carlos. We are satisfied with the quality of his dental care, the newer techniques and equipment, and the service by his office. If to pick a few words to describe, we will say: professional, gentle, caring, and modern. Our 11-​year old twin boys have been seeing Dr. Hsu for all their dental needs. We are glad to say that Dr. Hsu is really good in engaging with young children and eliminating their fear of seeing a dentist. That simply makes our life easier. So, we high recommend Dr. Hsu to anyone who needs a dentist, especially to family with young children.

If you are looking for an amazing dentist on the Peninsula, I highly recommend Dr. Hsu. I have gone to many dentists in the past, no one compares to him. Not only is he extremely knowledgeable and up to date on all the latest dental procedures and technologies, he has the best bed side manner. Even my 6 year old looks forward to seeing Dr. Hsu. I can’t say enough great things about him.

Dr. Hsu has been my dentist for over 8 years, and I couldn’t be happier. It’s very easy to get an appointment, as long as you leave a message on the answering machine (the receptionist doesn’t always pick up). On the day of the appointment, I never have to wait long to see the doctor or the dental hygienist. The practice is very clean, has state of the art technology, and has very friendly staff. I’ve recommended Dr. Hsu to many of my friends, and they’ve all been satisfied with no complaints. Dr. Hsu doesn’t oversell procedures and he has a very gentle touch so you won’t leave in pain. Definitely the best dental practice I’ve ever been to.

Our family have been seeing Dr. Hsu for over 10 years. We’ve all been very satisfied. He’s gone out of his way for me for dental emergencies like old crown (before his time) failures. He brought the team in before normal hours to accommodate me.
The new office is a marvel of technology. He has invested heavily in state of the art equipment.
We recommend Dr. Hsu without reservation.

I have been going to Dr. Hsu for 15 years and the service his office and staff provides is outstanding. Every time I go in for an appointment I am treated like family. I recommend him to anyone who is looking for a great dentist who truly cares about your dental hygiene!

This is a great dental practice! Dr Hsu was recommended to me by my friend, who has her family going to him for years. I love that he has all the latest technology and I like getting the text appointment reminders that can go onto my ical. So convenient. Finally! A modern dentist and office, that is up on the latest! Dr Hsu just did my veneers and he partners with one of the best ceramists in the country and my teeth look fabulous now! I had the choice to go run of the mill or go for the best. Of course, I went for the best and I’m so happy that I did. He doesn’t cram his schedule so he never rushes with you on your appointment and he takes his careful time with you. I used to be terrified of dentists period, but my experience with Dr. Hsu has transitioned me into not dreading my dental visits.

Perfectly nice but seriously wasted of my time; 1.5 hr. new patient appointment to talk and have a quick peek at my teeth. He wanted me to come back for another visit to have my teeth cleaned.
He took 20 x-​rays, that he didn’t bother to look at.
He told me I had 3 cavities.
Because he didn’t aspire any confidence in me, I had 2 other dentists look at my teeth, following my appointment with Dr. Hsu. They both found one little hole that could be filled in order to prevent a painful filling later down the road.
I asked their office to send over the x-​rays to a new dentist and they compiled 20 x-​rays into a one page file. Needless to say, not worth the money that my insurance had to pay for those 20 x-​rays.

We’ve been seeing Dr. Hsu since we moved down from San Francisco almost ten years ago. We had children six years ago, and Dr. Hsu takes care of their dental care as well. He and his staff are friendly and professional. They are always on time which I appreciate very much, and they keep accurate billing records for our insurance. Dr. Hsu has some of the latest dental technology in his office. Even though we have moved to another part of the peninsula, we still make the drive to Dr. Hsu’s office in San Carlos to get our dental work done.

WOW — so many great reviews for a great dentist, what can I add?
A little about me: I have a major sweet tooth. Genetically, I have rather bad teeth… and I’m DEATHLY afraid of dentists. Seriously. I didn’t see a dentist for over 20 years; that worked for a while, no big issues… then one day, CRACK, a molar just cracks and breaks, leaving me in pain… as well as a nasty sharp ridge that my tongue could NOT resist poking around on, leaving me in MORE pain. NOT COOL! Dr. Hsu was recommended by a close friend, who knows my «issues» with dentists… despite breaking into a HUGE sweat upon entering his office and practically fainting before I got into the chair, it was all good. ALL GOOD! Yeah, I had lots more issues than just that cracked tooth, but he explained it all to me and we put together a plan to fix me all up.
He REALLY listens, and cares. If I even flinch he’ll stop everything and make sure I’m ok… I’ve had several root canals now and while I admit they aren’t fun, I can actually RELAX now, I don’t have anxiety or any major problems. In general he’s just a nice guy, talks about You and Life outside your teeth, he remembers things I’ve told him, he’s just «present» …I’ve never felt like he’s rushed or on to the next patient, either.
His staff is great, too. Professional and personable, and I’ll add they’ve fit me in for last second appointments too…
I no longer live in San Mateo county, but until I find a comparable dentist in Sonoma, I’ll continue seeing Dr. Hsu… he’s just THAT good.
Seriously, if you have ANY dental fears/​anxiety/​phobias, PLEASE consider Dr. Hsu.

My family and I have been coming to Dr. Hsu for many years now. He is an outstanding dentist and the best I’ve ever had! Dr. Hsu takes his time when you have an appointment with him, and you never feel rushed. He answers any questions his patients may have to the best of his ability, and in a way that non-​healthcare people can understand. And of course, he provides excellent care for your teeth!
My favorite thing about Dr. Hsu is his caring nature. He always asks about my life and seems genuinely interested in what I have to say. He truly cares about his patients, and that’s a quality you don’t see in every dentist.
I highly recommend Dr. Hsu to anyone looking for the best dental care around!

Dr. Hsu and his buisness is one of the best around. His dentistry skills are number one. I have never experienced any pain, not like other dentists. I have never received a better cleaning nor have I ever had a better crown placement experience. He uses all the latest devices and is extremely thorough. His staff is A1. Everyone there are very personable, polite and caring. His office is clean and well equiped right down to the pre-​pasted toothbrushes and the best magazines. I again highly recommend Dr. Hsu. A+

Dr. Hsu is an excellent dentist. As a patient of his, I highly recommend
him. He is meticulous and always interested in providing high quality
care.

Dr. Hsu has been my dentist for about three years now, I’ve seen him in good times and in bad. I’m always impressed by Dr. Hsu and his staff, they are professional, warm, and willing to work within my budget and schedule. Several months ago one of my molars cracked in the middle of the night, I experienced pain like none that I’d ever felt before. I called Dr. Hsu’s emergency number and left a message, he called back just a moment later and I explained what had happened-​he prescribed pain killers that I picked up at my local 24hr pharmacy and scheduled me to meet him at 8am that morning. He met me on a Saturday on the very day that he was leaving for vacation with his family-​that is dedication.
Dr. Hsu and his team are fantastic.

Front desk and dentist never return emails or phone calls (3 times).

I just completed my Invisalign treatment and I am completely happy with the results. Dr. Hsu did everything he said he would do and so much more. I no longer feel the need to shield my mouth with my hand when I talk nor do I have to confine my natural smile, I can finally smile with confidence. The entire staff here is attentive, caring and friendly; they never make me feel like a dollar sign or a medical number.

Yay for Dr. Frank Hsu! I’ve been going to Dr. Hsu for a couple of years now. He is such a sweet, caring person. And I can tell he is a tech geek with all the sophisticated gadgets in the office. :) He takes the time to educate you on the various options, and NEVER pressures you into a decision that you’re not ready to take.
The atmosphere in the office is very friendly and relaxed. I highly recommend!

There are not enough fine things to say about Dr. Hsu. I should have written this review AGES ago! Many years ago, I was afraid to get the dental work I needed. Dr. Hsu has been a caring, attentive and amazing dentist. He asks how you are doing and will actually pause if needed. My son also sees him and likes going to the office for his appointments!
Highest praises!

I can’t say enough good things about Dr. Hsu and his Staff. I’ve been a patient here since 2004. He is professional yet personable, and most important, very ethical. The entire staff is friendly, efficient and continues to exceed my expectations with each of my appointments. If I ever move I’ll have to commute to here, I wouldn’t have it any other way!
I highly recommend!

Dr. Hsu is great! Always very thorough, and takes his time to explain everthing in detail as needed. Our whole family goes to his office and we all think he is just great!
Best dentist I have ever had!