Baskin Robbins

This is my favorite Baskin Robbins location in this area. The employees are friendly and attentive. This location seems a bit small but they make it work. They get busy but are still able to help customers efficiently and accurately. I appreciate that even though there isn’t a formal line, the employees try their best to help customers in the order they came in.
Two of my favorites are Lexi and Laura. They are both great workers and always make my milkshake perfect! I appreciate their attentiveness and attention to detail.

Gold Medal Ribbon, 100%, always.
Hadn’t been to Baskin Robbins for about 15 years, and was thrilled to find out they still had my favorite flavor!
We went at 8:00pm, and arrived right before a pretty big rush of people. I was thoroughly impressed with the young teenage staff’s polite customer service, and attentiveness to greet all of those customers.
Clean location, plenty of seating inside, but wish they had some seating outside as well.

We decided to order an ice-​cream cake for my father ordered a cake online, and pick it up at the store prior to the party. When we arrived at the store the clerk said they didn’t have a cake for us, couldn’t find a cake matching what we had ordered, and couldn’t find any record of our purchase. Luckily we printed out the receipt and showed them our Order Number. This entire process took aprox. 40 minutes back and forth until they admitted their mistake and that they had not made our cake. I gave them 2 stars because they gave us a cake that was similar in size and options we ordered, but were unable to write «Happy Birthday» on the cake. We ended up going to Safeway and getting some tube frosting and writing it ourselves. My advice is don’t order online with this location. They will not be receiving any of my business in the future.

The ice cream flavors are amazing but they do go a little overboard with thier flavors like the amazing spider man 2 flavor. I mean come on what is that made out if spiders!!! I normaly choose one only flavor and that is very berry strawberry. The name sounds funny but the flavor is awesome.

Just went for ice cream. The three young men working were Great!!! What a team! Keep up the good work.

If I could give this place zero stars I would… Apparently this Baskin Robbins is holding their Oreo ‘n Cake ice cream for hostage! We went there two days in a row requesting this ice cream and both times (different employees) refused to get it from the back freezer! They told us they had some but would not be bringing it from the back because it was too difficult!
Horrible customer service!

Great ice cream very nice fellow that served us. Very rude young lady working with him watch out if you go here she is not very friendly and the ice cream is some what stalew

My friend Haziel and I come in here all the time! We love this place. Miles is the best, he’s super friendly and nice :)

Bring my kids here at least twice a month if not more
always friendly kids working, always helpful
small store so it can get cramp w. 10 people inside but so what
ice cream /​toppings are always fresh and we never have to wait too long, even if there is a line.
at least monthly you should take off work early, pick your kids up from school, come here and get some ice cream then walk down to the park and play. Because you know you don’t play nearly often enough.

I usually stop by here for the ice coffee than ice cream. The ice coffee, ice mocha, & ice latte are perfectly sweet even though they’re pricey.

I heart Baskin Robbins!
There is something that magnetizes me towards this Baskin Robbins ice cream it is so so good! I’m sad to say I remember the days I qualify for the kids cone! But that’s ok, i love their chocolate mint and chocolate chip! They always come up with awesome flavors. I also love their ice cream cakes but the prices keep going up and up on those things. They’ve added a partnership with Dunkin Donuts Keurig K-​cups so I get my Dunkies coffee here also.
I wish the prices were just a tad bit cheaper but its ok, we all scream for ice cream!

We all scream for ice cream! I love 31 Flavors. Pralines & Cream is the my favorite. It is always caramel-​y and delicious. This location’s ice cream is always consistent. The set-​up is kind of weird, so if it is a busy day, the line set-​up doesn’t really work that well, but other than that, this is my go-​to if I want a nice scoop of deliciousnes.

Cherries jubilee
Pumpkin
Ice cream. Can’t go wrong with ice cream. Small store with just a few tables, but good for hot summer nights with the family.
We ordered a mini cone for my son — his first one. It was pretty much a full sized cone. Lesson learned. Get him one and then wait until he’s done — or else I’m stuck eating two scoops. I can’t waste ice cream…

I love my ice cream! Always have! Every time I come here the soft serve is broken. Every time! I’ve been on a diet and allow myself an occasional low fat treat. Since the machine is down my only other low fat alternative is the vanilla. They carry none of the other low fat flavors. Also, the tables are always dirty here, so go for a walk or sit in the car and eat your ice cream!

I love ice cream, all the time. This location has less choices than the Westlake one, but hey it’s closer. Place is always clean, staffs are nice and decent. Main point, I get the ice-​cream I want. Hand downs

Scoop deals are awesome! Two scoops for $ 2? Such a steal. It normally costs about $ 5 for a double. This location is easily accessible to the freeway. There’s a general parking lot with other restaurants and grocery stores. It’s a small place with only 3 tables to sit on, so when it gets crowded then it’s hard to find a seat.
I ordered a double of pineapple coconut and pralines and cream. Sooo good! The pralines and cream had a little too much caramel, but it still fulfilled my sweet tooth. The pineapple coconut is my absolute favorite flavor! And I think this flavor isn’t too sweet and seems to have less sugar than most of the other flavors. My friend ordered the pralines and cream and the jamocha. We both finished our ice cream, so it was definitely satisfying. I would highly recommend getting these flavors during the scoop deals week or any other week for that matter.

Located in bayhill shopping center. Don’t know why the Unilocal mobile says this place only on a monday but it was open when i came on a thursday and friday couple months. Had the kid size scoop of very berry strawberry for 2.39 (tax not included). The flavor of the ice cream was not bad. It had enough sweetness and had real strawberry

I like to consider myself a ice cream connoisseur, and since i was a little girl baskin robbins was always my go to spot for a cone. Well now i’m grown and wise and have been introduced to the likes of Bi Rite, Mitchell’s and Smitten. But Baskin Robbins see you and I go way back so we’ll always be friends for as long as you have delicious ice cream!

It’s pretty hard for me to not like ice cream. How could I give one of my first all time loves a bad review. Sure, it’s not Mr. and Mrs. Miscellaneous or Humphrey Slocombes. But now and then you need that old standards, just like you need to get a cup of coffee at a local donut shop that is sitting in a pot ready to pour, not waiting to be ground the minute you order it. Baskin Robbins is that type of place. Reliable, good old flavors. More than 31 (for those of you much much younger than me, that was how many flavors they had). It was here I fell in love with Rocky Road in a sugar cone.
Ah, if only I could still finish a clown cone for my birthday…

Cake + Ice Cream = Genius!
Visiting the States before emigrating here I’ve always wanted to try BR I finally got to for my Birthday last month and I love it!
I joined the Birthday club and a coupon for $ 3 off my cake so off we went to order it a week beforehand. We choose this store as it’s slightly closer than the Millbrae one.
The guy that served us was very helpful and being unsure of the flavours gave us a couple of samples to help us make a decision. Ordering and picking up was easy.
The cake also looked great! (picture added) I went for a smaller one so probably look a lot better in a larger size.
Also tasted great and kept well in the freezer.
As the store is part of the Bayhill shopping center parking is not a problem as there’s plenty of it.
Coupons turn up in my email every so often too which is great.
Still yet to revisit this store and Dollar Tuesday is definitely the day I wish to go… My healthy eating will have to be put on hold for that!
** Birthday Tip **
Join their email club and receive a free scoop on your Birthday as well as monthly BOGOF deals on the flavor of the month. Birthday coupons valid for 2 weeks. Monthly coupons valid 5 – 6 days.