Orange Show Shell

I recently started going here for gas since I moved in to the area. I usually go in the day time, customer service is always great very welcoming and very polite. The store is very updated and very clean. I don’t know if this is normal practice for them but the only thing I would say to change is shift changing. I went to get gas around 9:45 — 9:55pm and I walked up together with another lady to the door for gas. We were greeted by a worker and she told the women in front of me we were close. The woman asked why and the worker told both of us there is a shift change. Both myself and the other woman looked at each other with a surprise look on our face as to why the whole store needed to be close because someone was changing shift. I was very surprise and walked back to my car and watched as many customers were being turned away for the same reason. I don’t know if it’s normal but jus in case go before or after the time I posted when it’s not their shift change.

It’s good just takes awhile if your ordering food during lunch time took awhile but I wasn’t in a rush so I didn’t mind it but so far I like it and they accept food stamps for hot food and the chicken place

I have gone to this shell station for years for gas. There is never receipt paper in the pumps so you always have to go in and wait in a long line for your gas receipt. So today as I was waiting in the long line for my receipt I decided to get some chicken. The chicken is very good most the time. So I ordered my chicken and the woman tells me if l’d like sauce it would be $.50 for each one. They never charged in the past so I don’t know why their charging for it now. I told her to keep her chicken and sauce and I left. I won’t be going there anymore… so many other shells sell the chicken and never charge for the condiments.

SEE PHOTO BELOW! 9/19/15.,…102 degrees… Infamt and pet in the car. I decided to use the nasty car wash. My selection cost $ 7. I inserted a $ 5 dollar bill. Then I tried to i many $ 1 bills but ALL were REJECTED! I attempted to insert quarters… want to guess? They were rejected too. The «help» button was missing AND i was blocked in from behind by another car. All I could do was to deposit another $ 5 dollar bill. NO surprise here… it was accepted B U T I did NOT receive the $ 10 wash! Once through the wash process, I found a shady parking spot and went in to explain my problem. The very RUDE clerk tod me «it says exact change only» i asked where that was. Again, she was nasty and «challenged» me to go with her to look. Uhhhhhh, I could see that I was dealing with someone of a very different calibre than one would expect in a business setting sooooooo, I declined but did go back to look at the nasty, scratched, paint peeling, broken machine. The REASON I didnt see the «exact amount» messages was because the display was covered with dirt… no surprise again! Broken, dirty machine… broken and dirty attitude of staff… broken, dirty impression of SHELL … Uhhhhhh, I will do my utmost to spread the word and stay the heck away from SHELL from now on!!!

The chicken holds up the line. If someone is ordering chicken, they make people wait. They’ll have 4 cashiers behind the counter and only 1 register open. The customer service has really gone down hill. I’ve been a customer for over 6 years and now days it seems they always have new people in there. Rude as hell!
I had purchased a car wash with my fuel, I got to the car wash & code wasn’t working, I called from my car, was told to back up my truck and come back in. When I asked if someone could come out to assist me, I was told «I can tell you right now, no one will come out there». Guys name was Josie. After attempting to reverse my truck a girl came out and helped me.
I suggest they train their employees customer service and not to be rude to PAYING customers. I’d rather drive further to AMPM then deal with these guys.

I have Been using this shell for a long time. My family has a business a little down the street so it’s conveniently placed for on the way home. The employees are very kind and will always great you. They have a huge selection on coffee and more. It’s in a very bad area of town though. Very scary at night too. No matter what my husband goes with me to get gas day or night.

The in-​store Krispy Krunchy chicken: It’s not «krispy» nor «krunchy»…BUT, it’s still good. Not soggy or bland or anything, don’t get me wrong. But with a name like that, you expect your head to be shook by the crunch as you chew… It has a nice level of seasoning, though. Overall, the chicken’s nice, juicy, fresh. But… The biscuits are odd. Don’t get the boudin.