Fast-Fix Jewelry and Watch Repairs

Fixed my watch fast and gave me a better price than I would have normally gotten with the coupon. Fast and friendly service! Thank you!

This place makes you feel welcomed as soon as you step inside their shop. I was greeted by the two people who were working and asked right away how can they help me. I told them i needed to have my watch fitted. They took at look at it and immediately gave me a price quote and a time frame as to how long the procedure would take. I went walking around the mall with my daughter and within 15 minutes they already finished! The lady who ran the cash register said that if the watch does not feel right, that I could bring it back with the receipt and they will adjust it again if needed be. You cant get any better service than that. Will definitely go back here if I need my watch to be fixed.

Fast fix my ass! I dropped my watch off and came back the next day at the end of the day and it took them thirty minutes to size my watch and then they told me a different price then the original one. Not only was it different but I checked my bank account and it was higher than the last price they told me in the store I was not pleased!

I had a watch sized sometime before christmas so I could give as a gift but it ended up being a little too snug for her. I finally got around to taking the watch back a few days ago without a receipt willing to pay to get a link put back in and the owner ended up doing it for free. That was very kind of him considering I didn’t have my receipt or anything not to mention they do a great job and very quickly. I will definitely be coming here for all of my watch repair needs.

Walked in at 6:47 pm and they were quick and timely. Their store closed at 7:00 pm and they sized my watch under their committed time and accepted my checkin discount off of Unilocal.The owner was extremely welcoming and I would return based on his business model. Great service!

Best customer service, fixed a few watches for me very high quality work provided. The owner and his wife are very pleasant people. I highly recommend for jewelry repair or purchase, very good selection as well.

This is my second time coming in to adjust a second watch that was too big for me and as always service was fast, well done, and the cashier was very helpful with questions. Prices are affordable and I will definitely be returning here again in the future.

Big thank you to Joanna and Issa for helping my Daughter get her first line of credit. They were extremely helpful and nice

So… I visited this store last night around 7 pm. I walked in and was greeted by a man and was asked what I could be helped with. I explained I needed a few links removed from a new watch. He said no problem, and if I would be around the mall for about 15 – 20 minutes, he’d have it done. I returned in 10, and it was already done! Great service. They smiled the whole time. The gentleman I spoke with was the owner, and his wife the cashier. Pleasant and helpful. It’s nice to do business with real people. If service with a smile is what you miss, this is the place. It’s listed as a repair shop, bit they do have a boutique.

I was not able to remove my wedding ring it was stuck on my finger! I came in miserable he saw my finger and said come in I can remove it! I was so happy but scared because it was swollen. He assured me that everything would be fine. He is very professional and he knows what he is doing! He finally took the ring out! Super thankful! I asked him how much do I owe you? He said NOTHING! I said what do you mean nothing… Can’t you believe it he did not charge me a dime! Who does this??! GOD bless his heart! I will definitely return so he can repair my ring!

Amazing! I wish I would have taken a picture before they repaired my dad’s ring! The estimate everywhere else was $ 900 and up! The total here was $ 450! That includes; all the prongs were redone, changed half the shank, engraving on the inside, and a polished finish! Plus, the least I was told I would wait was two weeks for these services; they had my ring done the next day. I can only give five stars but I would give six if there was an option! Fast service, friendly staff, and perfect workmanship! Check in when you are in the store to receive ten percent off!

Went in to get my watch fixed, it took him 5 mins and charged me 10 $ will not go anywhere else from now on!

I love this place. I got me engagement and wedding rings here. The owner is super nice and goes above and beyond. Great service and awesome prices. Thank you for all your help finding our dream rings :)

I’m a big believer in Unilocal ratings. Especially when so many so high. But I went to this store today and just had my watch fitted. The repair man was so attentive, when I came back to be fitted he suggested I do one more small link. It worked it was fast, low price and great customer service.

Hans was able to make a custom piece of jewelry for me at a very reasonable cost. I had gone to perhaps ten jewelers and they all told me they couldn’t do it, didn’t want to do it, or wanted to charge me an absurd amount of money. It was a memorial piece, and very tiny, but he even managed to engrave on it for me in Chinese. This guy is a pro! He is also friendly, funny, approachable, and really listens to what you want.
Also had a ring sized down, it only took about an hour and they did a great job.

I was really distressed when my Fossil watch’s buckle broke. It was a gift and when I brought it to the Fossil store, they said that it was going to cost $ 80 to have it repaired. $ 80 was a hefty price for something that looked relatively minor. They then took it to the back and came back with even more bad news — nope, I actually had to replace the entire watch. They said a buckle was missing and they couldn’t hammer out a nail. This was kinda hard to believe. So I took my watch back and came to Fast Fix in San Bernardino due to their good reviews.
They took one look at it and said they could fix it for $ 19.95. I was sold! They were thorough and asked if I needed an extra buckle. They fit it around my wrist to ensure that it fit, when I said that I didn’t need the extra buckle because it was already loose on me. I was able to walk around the mall and when I returned in 20 minutes, it was done. They fit it around my wrist and asked if I was happy with it. Yes, I was!
I would definitely recommend watch repairs here. They were genuine people that wanted to ensure that I was satisfied. They also quoted a reasonable price. If you check in on Unilocal,you get 10% off and you also get a stamp on a loyalty card. There are definitely reasons to come and incentives to maintain your loyalty as a customer.

Walked in and it was a bit busy so it took a few minutes to get serviced. I saw the 10% discount for first-​timers and thought cool lets try it out. Hans saw the coupon and automatically told me he was discount it 20% instead! Watch readjustment and battery change for my old Seiko was 20 $ flat!
Service was fast only 30 minutes and they even spent the time readjusting my watch perfectly. Customer service was overall very nice. Hans gave a coupon book with great deals. I would come back again and highly recommend this place!

Untrustworthy and disorganized.
I took them not days, not weeks, but several months to do a minor job. FAST FIX??? REALLY?
Here’s what happened:
I gave them an Omega Constellation watch to have the hands replaced.
I didn’t hear form them for over a month. I returned to pick up the watch, they hadn’t done anything to it. they said they had gotten busy. I said, ok, fine, please kindly get it done and call me. I gave them another month. I called the shop, owner said he wouldn’t be at the store on that day. BS. I drove to the store, he was actually there working on a ring. No progress on the watch. I asked for the watch back. They promised to get it done and mail it to me (I was moving out of town permanently the following day). I agreed. It’s now been 3 weeks since I left town. I’ve called them a dozen times, left as many messages and not a word from them.
Update:
I received the watch finally by mail. A few issues:
— It is no longer working (it’s an automatic self-​wind).
— The crystal has been cracked.
— The dial has been splattered with some cleaning agent.
— And the new hands on the watch have wear and tear scratches (probably taken off a used watch)
I am furious.
If you like your jewelry or if you care to have it fixed in a timely fashion, STAY AWAY.

The weekend before Christmas, we dropped off a ring to be sized down & a watch battery to be replaced. Not only was it affordable, but our order was ready the next morning at no extra charge. The ring was beautifully done, no discoloration in the rose gold. The original jeweler said I would lose diamonds if I sized it down & tried to upsell us on unnecessary things. We saved $ 200+ @ FastFix, not even including the watch battery replacement & 3 year warranty. We will continue to visit this location for our accessory needs. The manager and staff have genuine customer service skills unlike most jewelers who are just awaiting their commission.
Heads Up: Like their FB or Follow their Instagram & you can receive a discount. In addition, they have something similar to a (free) club card + coupon book sometimes.

Looking for a watch for my daughter, went into Macy’s, besides the poor customer service, the watches were way to expensive.
I walked out and saw this shop, walked in and was greeted fast, let them know what I was looking for and they had it, watch was cheaper and way better style.
Gentleman worked with us, and let’s just say I will be back to purchase more things.
I highly recommend this place.