Clear Vision Optometry

I’ve been going to the other location in riverside for 14 yrs or since they opened… When I moved to yucaipa I started going to this location and it’s an amazing staff who are kind and quick and they really made me want to come back! The other place I was used to. The moody employees and they weren’t too caring and they did not have a person who could fix the glasses all the time just once a week. It was always frustrating but I went because I’m a busy mom and it wasn’t in my list of priorities to look for a new place although I thought about it all the time!
This place on waterman goes the extra mile in customer service!!! So friendly! So caring! They stayed open for me a few minutes as I struggled to get from work before they closed and they didn’t rush. They have tony who is absolutely amazing, can’t count the times he has fixed both my boys glasses and mine when I accidentally sit on them. He let me exchange my own frames that I paid a lot for that were faulty. Great customer service and maybe some of the best people you’ll ever meet anywhere

I’ve been going here for the past 10 years. Despite her horrible/​rude staff I only go back to see Dr. Laura. I took my mom to get her glasses recently and it’s been three weeks since her visit and still no glasses. Neither do I get a call as to why haven’t she gotten them yet. I’m only giving two stars because of Dr. Laura.

The office is newer and their technology is up to date. The doctors that I’ve seen are all very nice and professional. The contacts that I ordered arrived and I waited a month, no phone call to let me know. Also, they over charged me for services that they insisted weren’t a covered benefit with my insurance– which I later confirmed were covered, thus resulting in me finding a new eye doctor.

I was referred to this place by a friend because I was looking for prescription sunglasses. The store is large, clean, and the person with whom I dealt, Anthony, was knowledgeable and helped me find the right frames quickly. He told me it would be approximately 10 days to received the lenses. A week later I got a call that they were in. Great service, pricing, and an early then expected delivery time? Count me in, top notch. Highly recommend.

I’ve been going here for 10 – 15 years now. Prices are steep but I go for Dr. Laura. Customer service is hit and miss. Some of the girls are sweet and some of them are rude and bitter as black coffee.
I came in today because I think I have an eye infection and one of the girls said they can put me back on my old type of contacts. I’m no expert but I’m pretty sure that’s not going to fix my issue if i had an infection. They weren’t really helpful or corcerned. They seemed like deer running into headlights since the manager wasn’t in the office at the time. They talked about me right in front of me.
I later came back to get a copy of my prescription and pay out my bill. This time the manager was there and he was very calm while speaking to me, however he was still unhelpful and unconcerned about my issue and his demeanor and attitude towards me was very unprofessional. I will no longer come to this office for any services.
They cater to the Hispanic community so I’m sure you’ll get good service if you’re in that category.
I had to go to another optometry office to get an eye exam to see what was going on with my eye. I do not have an eye infection, it was the newly prescribed contacts that was giving me my problem (the contacts from Clear Vision). I think it’s ridiculous that Clear Vision wouldn’t see me unless I paid for another eye exam ($ 90) when I was just in on 10÷19÷12 with a bill racked up for $ 500+ (cash patient).
I would not recommend this office to anyone I know.

I’ve been going here for over a decade and wouldn’t choose to go anywhere else. Dr. Laura is always friendly, efficient and helpful. I never have to wait more than 20 minutes and her eye exams are very thorough. The staff is also very friendly and helpful. They know I’m a student so they help me choose the best plan covered by my insurance and always help me choose the cutest frames! I love this place and will take my family here in the future.

The office recently moved just down the street. They’re now on the corner of Waterman and Mill.
I’ve been going to Dr. Laura Nguyen for over a decade, and I trust my eyes and my family’s with her. She’s really great, very knowledgeble, and friendly. The staff are great, too. They take nearly any type of insurance but will also work with you on payment of services and products. Love them!

a friend recommended this office, so I made an appointment while dreading how much new glasses would cost… wow, I was certainly pleased by my experience there… the eye doctor was so friendly and thorough, and the staff was very patient and knowledgable when helping me pick out my new frames… the best part was I ended up paying a lot less than I expected for the exam and glasses… whooyoo!