Horrible customer service, and the invitations are very very cheap looking. The colors smeared on some of them. Way too expensive for the product we received! And they conveniently don’t offer any refunds. Super shady business don’t ever use them!!!
Jennifer N.
Tu valoración: 1 Austin, TX
Placed order two months ago for invitations. Due to horrible reviews I have stayed on top of calling and emailing this company to ensure I am not like the others who have received their invitations merely days before graduation. I was told last week that the invitations should be delivered last Friday 4⁄1 and Monday 4⁄4 at the latest. It is now April 6th and I have not yet received my invitations. This company is slow to respond to anything. I am wondering if waiting at their physical location is the way to get their attention.
T G.
Tu valoración: 1 Austin, TX
I have had the same experience as Mark. I paid for St. Mary’s Law School announcements and CANNOT get anyone to return my calls. I’ve called over 13 times and they do not have the professional courtesy to return a phone call. I spoke with a young woman twice who said she would check my order and call me back. Of course, nothing. I don’t understand why a reputable university like St Mary’s would contract with such an unprofessional company and subject their students to this run-around. My son said his fellow classmates have had identical problems with this company. Don’t waste your time with this place.
Y M.
Tu valoración: 1 San Antonio, TX
I am very upset. Graduation is 2 weeks away and my order was received incomplete. I called and left a message and my phone call was returned. I was told I could stop by the office and pick up missing order. This was Thursday and I stopped by twice with no luck. I have called over 20 times and left multiple messages. This is very bad service. I also would rate less than 1 star.
Mark S.
Tu valoración: 1 Austin, TX
This business was contracted by St. Mary’s University School of Law to provide graduation announcements and all of the graduation regalia, caps, gowns, etc for the 2015 class. Not only have they failed to provide the product, but they have avoided phone calls and emails for over 3 weeks now. I would NEVER recommend using this company
Jenny S.
Tu valoración: 1 San Antonio, TX
Don’t EVER order anything from this business! Ordered law school graduation announcements at the beginning of March… it’s now the end of April, graduation is less than 3 weeks away & I still do not have them. Multiple calls & emails to the business have gone unanswered, and classmates I’ve spoken to have all had this same experience. They were supposed to have had the announcements delivered almost 3 weeks ago… not sure I will even have them in time to send them out before graduation, if they come at all. No explanation, apology, or refund from the owner. The announcements are overpriced & they charge $ 13 for shipping. VERY unprofessional company… order from somewhere else if you actually plan on sending announcements! I would give less than 1 star if I could.