This location is dated and the staff are unprofessional. I’ve seen the hair stylists take personal calls during haircuts. Super long waits even when there is nobody there…
Taylor M.
Tu valoración: 1 San Antonio, TX
Checking In online with their new app is a complete waste of time. checked in 45 minutes early so once I arrived I could walk in and be serviced. To my surprise both ladies working that evening took multiple clients after me showing up and checking in. At that time I was told that I would be taken care of they did not inform me I would have to wait an additional 20 minutes and three customer later I was next. Then as I left the premises a large gentlemen came out after I had left assuming to make sure no trouble was to be started… Since when were workers spouses/boyfriends allowed to start sitting in chairs behind the counter where stylists work and act like a hired body guard to super cuts employees? I won’t be returning to super cuts and the bad thing is I have been a customer since I was a young child.
Deb S.
Tu valoración: 1 San Antonio, TX
Went with my husband. First stylist said she didn’t know how to cut a flat top. We said we’d wait because three other stylists were there. After waiting 25 minutes one stylist took someone who came in after we did(he’d called for an appt so that’s fine) but the other two went to lunch without saying a word. Just disappeared. So we left. Amazingly poor service. Won’t be back.