Spa at Cibolo Canyon

I’ll just start this review by stating that since I haven’t won the Lottery … yet… Omar my Masseuse, Mickey my esthetician and now Drum roll Please for … Sandra (Mickey’s Mom), the new addition in the Mani/​Pedi Division can continue to provide Heaven and their Amazing Services to all of you.
This Diva decided to bring in her 37^th Birthday at the Spa of Cibolo Canyons for a day of pampering. I floated in after an amazing Lunch at Southerleighs downtown and was loaded down with pastries and French treats from the Lorraine Bakery. I was greeted with smiles and a Happy Birthdayyyyyyyyy Jackie and handed a refreshing Mimosa to sip on. Honestly I felt like I was in an Episode of «Cheers» where everyone knows My name. My treats were offloaded to the fridge so that they wouldn’t melt and I was escorted back to begin my Pampering sessions.
As I sipped on a Moscato, I chatted it up with some other ladies in the waiting area as we gushed over our relaxing day. They asked how I could still have on Red lips after having a facial, but then I explained that today was dedicated to a Massage. I recommended Omar to them who then greeted me with all smiles. As usual he transported me away from San Antonio with relaxing music, perfectly placed pressure and amazing convo. This massage was a scrub versus my normal hot stone but had all of the same relaxing effects. The pressure was perfect and as the hour melted away I could feel the stress and tension of 2015 disappearing with every squeeze. I pitched a fit as I normally do when my hour ended and Omar stated Ms. Jackie «You need to get the 3 hour»… I agreed and he slipped out to get me some refreshing fruit flavored water.
After the massage I had the pleasure of being serviced by Sandra for my Mani/​Pedi. This was a first for me but after hearing that this was the woman that birthed my Angel Hands Ms. Mickey, I knew I was in good company. Sandra shattered expectations as she applied great detail to my hands and feet. She didn’t hurt my cuticles as I’ve experienced in other salons and paid the utmost attention to these feet, as I wear combat boots at work and needed a little extra TLC. She was Amazing and her attention to detail left me speechless. This Birthday was one for the Record books and one of the staff members topped it off by offering me a neck warmer that was infused with peppermint as my foot massage began. The smells were invigorating and the foot massage that Sandra was providing made me think of some new lotto numbers to try. :)
I don’t want to take these incredible staff away from the Spa of Cibolo Canyons but I want and Deserve the Best, and these incredible Angels are the Best and if that’s what you want, Look No Further ~
I grabbed some complimentary hot cocoa as I exited and now… Headed to play my Numbers. Wish me Luck

Cherie Jeffcoat, the director of spa services, was amazing to work with when I booked a party at the Spa. And that was only the beginning of how wonderful our experience was. Thank you, thank you for making our day relaxing, carefree and one of the best experiences I have had at a spa. The spa is quiet, beautifully docorated and when you book services, you can also use th3e gym, steam room, pool and jacuzzi. We will be going back and making an entire day of it next time! I highly recommend them! Debe

This place is amazing! I felt so special from the moment I walked in until the time I left! The entire staff was amazing!!! This was the best money I have ever spent on myself and I can not wait to get back!!! Thank you to the wonderful staff. You have earned a customer for life!

I too found this place via Groupon. It seemed like a pretty sweet deal — facial, 50 minute massage and body wrap for 90 $. Plus, at the time Groupon was doing a special for 25% off local deals. It was an offer I couldn’t refuse.
I admit if I had looked at the reviews first, I may have chosen a different spa, but now I’m glad that I didn’t. I did have some trepidation as I drove over to the place, which as others described, was located at an apartment complex. Granted, I thought it was slightly unusual but definitely was not a deal breaker; I also used to live at one of this complex’s sister complexes and I know how bourgeois the company tries to be.
When I first walked inside, I was impressed by how nice it looked. I was given a key for a locker and quickly escorted to the locker room, where a comfy robe and flip flops were waiting for me. There were also private changing booths for the modest, but as I’m used to changing out in the open at the gym it didn’t bother me. I hastily changed and stowed my stuff, then went to go relax in the moodily lit women’s lounge. There, I indulged with the cucumber water and lemon water that was freely available. Unfortunately I did not notice the mimosa flutes until as I was leaving, otherwise I would have hit that up, too. The water was very tasty and I’m going to have to try making my own infusions sooner than later.
My masseuse’s name was Faith, and looked a bit like Jesse Pinkman’s girlfriend Jane in Breaking Bad. She was very mellow and friendly, and did a fantastic job working all the knots out of my back. I did not feel rushed in the least. I have had massages in the past, but never with hot stone. I have to say that now I am a fan. Then I was due for the facial and body wrap with Amber. She did successfully upsell me — but I had gone to the appointment full anticipating, and wanting, to pay extra for a lip wax. So I opted for that and the honey hand scrub, which was very nice. I have to admit I was a little disappointed that extractions were not automatically included as part of the facial as many other places do this, and it is actually one of my favorite parts of a facial. So I added that on, too, and Amber did a very good job with all of the services. She was very friendly and helped me not feel awkward about being undressed as I was.
The ladies up front were very nice and tried to sell me on other packages for the future, of which I declined. These little spa escapes are rare indulgences for me, and I was very happy with what I got.
So, to conclude, I have to say that I am very happy with the value and the service that the Groupon secured me. Amber told me that the salon always honors the Groupon’s rates and it can be purchased directly through them instead of the Groupon website, which I may consider doing in the future. Having seen their non-​discounted prices, I definitely wouldn’t pay such a high price, but I would pay the Groupon rate again gladly. I felt it was worth it. It was a very soothing, relaxing experience, everyone was friendly and did a good job. Couldn’t ask for more there.

Great experience at the Spa. At first driving into an apartment complex does feel weird but as soon as you step into the spa you forget about that. The customer service was really great and I appreciated changing into the robe before your lead to your treatment room. I thought the price was fair for services provided. Will return again.

Just had my first experience with this spa, and was very impressed. From the front staff to the massage therapists, all were great. Micky did a great job on my facial and Ashley was my massage therapist. Try out the groupon package! It’s a good deal!

This is my favorite Spa in San Antonio! I have gone several times and each time I feel very welcomed. I originally purchased my package on a groupon (great price for wonderful services) I have continued to come back several times. My experience, from making my appointment, to my services has been amazing! I used to frequent a few other Spas in SA and have NEVER felt as if they were glad I was there. I love the fact that they offer the upgraded experience once you are there… I never knew how wonderful it is to get derma-​planed or how full my face would be after a blueberry facial until Kristen offered it! Even with just the basics, this is a great deal! Sheri has always been knowledgable, accommodating and so very wonderful when I make my appointments! I love this place! No matter who you are or what you look like, they make you feel like family! PS… I took my husband last week too and he loved the massage :-)

Found it through groupon – great deal. The staff were so professional! Very relaxing!
The masseuse was thorough and knowledgable. Was concerned for my comfort.
The aesthetician was pleasant and polite. She did a great job caring for my problem skin.
Coming back!

My kids got me a spa package for Christmas– needless to say I was a wee bit worried after reading the reviews. My experience was fine– would go back. While the massage may not have been the best I’ve ever had it was ok, facial was fine, as was the mani-​pedi. The staff was friendly and professional. Yes, they did offer add-​ons but as soon as I said no thanks they left it alone– no high pressure. As 2 of the add-​on options were for brow & lip waxing I did add the 4 for $ 39 package– good deal on waxing, plus 2 more options.

I found this through groupon while staying at the JW Marriott. It was very close. A great deal. Beautiful spa but no frills locker room. Since I got 3 treatments for under $ 100 and a mimosa upon check in so was very satisfied.
They do try to upsell but are very nice if you say no. My masseuse was definitely new and not so great with draping but again for the price– no complaints!
I would definitely come back again with another groupon.

This was my first visit. I will admit the location was a bit different, but once inside I didn’t give it a second thought. Everyone was friendly and I felt very comfortable, the atmosphere was very relaxing. I used a Groupon and did not feel rushed. Stacy did a great job on my hot stone massage. Victoria was my aesthetician and did a wonderful job on the body wrap and facial. The price was right and I will return.

I am a repeat customer and am always happy. They have great deals which I love. Yes, sometimes the clinicians are young and sometimes clearly not as experienced or mature as more expensive spas, but it never bothers me. They are very friendly and do a great job. The facility is beautiful as well.
Natasha does the best facial and body wrap I’ve ever had– it’s heaven:) she comes highly recomended!

My experience here was also because of a Groupon. Had I known it was a club house to an apartment complex, I would have not picked this place but it was a gift and I didn’t have the opportunity to check Unilocal before it was purchased for me. Pulling up, you defiantly wonder what you are getting yourself into but once you walk in, you basically forget about all that. The staff was very friendly and I was shown to the locker room to change into a robe. I wasn’t crazy about the locker room experience because it’s also a thoroughfare for staff. There was no privacy at all. After this, I was put in a waiting room where I was taken back for my body wrap and facial. The body wrap was part of the package and while I probably wouldn’t do it again, it wasn’t because of anything they did wrong. It’s just not my thing. The facial felt great and Shannon did a wonderful job. The was soft music playing and the scrubs and lotions smelled wonderful. The experience was very relaxing. After this, I was taken to the waiting room again and then off to my massage. My therapist was WONDERFUL. She did the hot stone massage but explained everything ahead of time and asked about problem areas. She did an amazing job. Great atmosphere too. The only thing I would suggest is that they keep you in the same room the whole time. It sucked having to get up from my warm comfy spot but I guess they have specific items in each room. Seems like there is a quite the wait for Friday and Saturday appointments. They were booked pretty far out. For the most part, I was happy and would come back. I did not try out the pool or sauna so I can’t comment on that part.

You get what you pay for!
I bought a groupon so didn’t feel too cheated for having been timed and rushed through every service recieved. if they expect return customers treat them like full paying… which is way over priced. The skill level is beginner and the up sales are ridiculous to say the least. Wood house or JW is much better and worth every penny.

First time at this spa and overall my experience was excellent. I read the reviews before going and was really thinking it was not going to be good. I’m glad to say I was wrong. I don’t know what people are expecting that they seem to be so disappointed. It was a little different driving into the apartment complex but once you’re inside it’s fine. The spa itself is very nicely decorated. I was greeted immediately and given water. I did not have to wait long for my treatment.
My children bought me the hot stone massage, facial, and body wrap package for Mother’s Day. Jamie was excellent on the massage. Loved that she covered my eyes when I was on my back and provided eucalyptus for my sinuses when I requested it. Brittany also did an excellent job on the facial and body wrap. Everyone was courteous and friendly and I will be returning. I’ve already bought my next package. No place is perfect so here’s the drawbacks — they want you to add/​upgrade your services so they asked me about it several times during my visit. They were nice about it but once is enough. The locker room does not have a place to sit down and do your makeup and hair. Lastly, it was a little noisy from traffic outside and people in the hallway occasionally but music was loud enough to help with that. None of these things are enough to keep me from going back
Overall, a good experience. Thanks kids!

Was there in April for birthday treat. Overpriced for the level of service received… Maybe it was because I had a groupon. Front desk and clinicians were friendly but the quality seemed beginner level and not professional technique at all.
Also it was just odd walking into a apartment leasing office area.
The below reviews were correct and I should have checked Unilocal before buying the Groupon
Facial was great and relaxing
Massage felt very rushed, minimal questions were asked and it wasn’t even the full 50 min service. Also machines in the room were load and kept going off so very difficult to relax.
They also didn’t have enough lockers or robes while there, so had a towel wrap or the option to keep changing in between. Really?!
Doubt I would go back again…

Originally I thought this Spa Was a Higher End Facility; However… now that I’ve Gotten to Actually Come here in Person, The Customer Service Is TERRIBLE!!!
I WOULD NOT RECOMMEND TO ANYONE I KNOW TO EVER COME TO THIS SPA… They need to Completely Rethink their Customer Service here, I am Sad to Say that I Am EXTREMELY DISAPPOINTED with this Spa.

I could not agree more with the previous reviewer, Piper. What an odd experience I had at the Spa at Cibolo Canyon! Since my Groupon disaster, I have seen them trying to hock more Groupons at even higher prices. Ridic! Michelle H. certainly must work at «SCC,» as this place does not even come close to Woodhouse or JW. Plus, what reviewer provides such a detailed description of where to park and then provides an analysis of the «Top 40» music selection playing overhead «in case you forget your iPod?»
First, it’s very odd to walk into a leasing office of an apartment complex for your spa day. The massage was amateur at best. The changing area was worse than a gym locker room, and the showers were barely functional. No soaps, but we did find a mostly empty bottle of Bath & Body Works shower gel that sufficed. The handle fell off the faucet mid-​shower.
The amenities were a total joke. First you have to walk through this back area with washers and dryers running at full speed (I guess we should be glad they wash the towels?) It was clear we were just using the apartment complex’s gym, spa and steam room. I split a $ 179 Groupon with a friend, and so my total was $ 90. What a waste!

So I’m pretty sure this place is running a Groupon ponzi scheme because there is NO WAY this place would stay in business otherwise. I purchased a $ 179 «Pure Bliss Spa Package» for myself and a friend which was supposed to include a 50-​minute hot stone massage, an aromatherapy scalp and hair treatment, organic back exfoliation and ecofin paraffin foot treatment. If you want to know what I received, simply look at Al B.‘s review.
Seriously, it was 50 minutes of the «masseuse» rubbing hot stones up and down my body in what could only be billed as a massage technique learned from a video and then quickly slathering some rough salt mixture on my feet, spritizing my head with oil and then telling me I was «done.» Huh? My 7-​year old nephew could’ve done a better job with two rocks, sea salt from the cupboard, and a bottle of cheap perfume.
The «amenities» were a complete joke. The spa basically set up shop in an apartment complex and then decided to mooch off of their fitness facilities and pass it off as their 11,000 square foot, neoclassical temple of relaxation. Their words, not mine. I sh*t you not. It’s odd to have to walk through a gym full of sweaty, grunting people while wearing your bathrobe and bathing suit — oh yeah, that’s the only way to get to the jaccuzzi and steam room. Again, I sh*t you not. The steam room reaked of mildew and steam was emitted like a blow-​torch from some device in the wall. My friend and I could only stay in there for 5 minutes before deciding that we were probably going to develop Black Lung if we stayed much longer.
And folks, ask yourselves which one of the previous reviewers probably stayed in the steam room too long because one of these things is not like the other.

I came here with a Groupon so I guess I don’t have too much room to complain but still… The «spa» is in the clubhouse at an apartment complex and the «value» for the promotional groupon ($ 480 for two hot stone bliss massages) is laughable… I think what I paid for the Groupon $ 180 was probably a lot more in-​line with market value of the package. As a regular at another day spa… I must say this experiance was really just so-​so. Save your money and go somewhere else