Life Time Fitness

I love coming here! I only come during odd hours because of my work schedule so it being opened ²⁴⁄₇ is soooo convenient!!! I love the equipment, locker rooms and gym equipment!!! It would be cool if we could use the water slides late night but everything else is awesome (:

They will call you over and over and never leave a voicemail. I understand checking in but leave a message. The café food way overpriced

I was expecting great equipment no rusty. Just moved from Chicago and lifetime fitness there it’s great along with other gyms. I love lifetime but when it got to crowded in Chicago I moved to midtown that was amazing. Great service there was always a person walking around serving water and giving towels. I guess this lifetime fitness it’s a bit old. Same great set up but the machines could use an improvement.

I’ve been coming here for 10 years now. I’ve never had a problem with the management or the staff. The primary reason I’m docking them a star is there are times when the equipment breaks and stays broken for what I would consider an absurdly long time (weeks to months on a few occasions) given how much I pay.
On the topic of how much I pay, I have no idea where the other reviews are seeing rates of $ 200/​mo or rate increases of 5% a month. Since 2006, I’ve noticed two actual rate increases. This is also not to say I’ve been grandfathered into a superior plan: I quit from 2014 to mid-​2015, and upon signing back up and noticed no rate increase. Even quitting was easy; there was no fuss, no faxes, certified letters or paying a quitting penalty like some other Metallurgical Fitness chain.
I almost hate to give it a good review simply because of how crowded it is, but this (and the other LTF location in town) are miles ahead of any other gym in the city. If nothing else, that you can pay with a credit card instead of letting them deduct from your checking account is worth it alone. I can only assume the bad reviews are owners of other gyms or people trying to thin the crowds at this *very* popular gym.

THE GYM IS GREAT, BUT THE MANAGEMENT IS HORRIBLE!
I physically went to the location just after the Christmas Holidays in 2015 to cancel my account as I was moving to a location that was not close enough or convenient enough to keep the membership. They took my information and said they would take care of it. They apparently did not. I have had multiple calls and emails with management since then and they refuse to cancel my account unless I return or send a certified letter. I understand a certified letter is not a big deal, but: they contacted me, have emails, have a complaint from me with the BBB, I have a really hard time understanding why they need a certified letter. We are in the age of mass and social communication, WHAT IS WRONG with the management HERE!

Best gym I’ve been in, definitely should be a model gym for military installations, staff is pretty good with helping various patrons whether it be for lockers or towel service

Perhaps the best gym I have visited in the state of Texas! This LTFitness has it all. Plenty of free weights and ellipticals. Due to lodging at the Residence Inn nearby, I was able to visit this facility at no cost. All around clean and spacious facility. The locker rooms are clean and spacious as well with plenty of lockers. I look forward to my next visit to SA so that I may visit my home away from home favorite gym.

I love this gym and have been an a member for 10 years with no plans of going anywhere else!
Now to begin with — lets get down to nitty gritty — cost! This gym is not cheap .if you want a low cost gym do but bother coming here. However you get what you pay for — this is a huge gym with an abundance of machines; numerous classes to chose from; yoga studio; indoor and outdoor pools including lap pools and kids pools; courts for racquetball and basketball; and the rock climbing walls which to the best of my knowledge no other gym has. Add steam rooms, sauna; café and salon and you have pretty much all you need. But it does not come cheap; but I will say in 10 years our cost has risen maybe $ 15 which is more than reasonable when you consider how much the cost of living has gone up (the only exception to this was having a child turn 12 which adds more as they can now use the gym facilities)
The staff are so nice … Though The trainers are a tad snooty unless you use their services but you can ask them for advice and they will generally help without trying to sell
Training! Salon staff are lovely and most have been there for years.
Yoga classes are awesome; they can get a tad full so get there early. Great teachers happy to give advice.
They are constantly doing improvements; sauna, changing rooms and steam rooms recently refurbished.
Mornings are great; evenings get a big bush but there is always something open to use.
Sure you can get cheaper — but as I get yoga classes, weights, cardio, swimming and rock climbing all in one spot — I will happily stick with lifetime

Horrible. I called in to rejoin… way way over priced they wanted nearly 200 for 1 person the join double with my husband. We decided to go with a different gym. they continued to call us for 4 days in a row trying to sell us a membership after we told them NO. they are money Hungry than anything! I gave it one star because I had no choice but the give one.

Great gym that is open ²⁴⁄₇. Clean gym with upscale amenities. Always well maintained even during peak times. Recently underwent a renovation. During peak times can get busy.

This is not a platinum level gym. It should be gold. Why isn’t it?
The facility doesn’t offer additional services and square footage is the same as a normal gold level. I asked why is this a platinum level? They said it has nothing to do with the physical facility it has to do with the neighborhood and average income of area. I would say that this is a horrible way to do business.

I have two complaints about their web site; I did not join. The minor complaint is their amenities list is not complete. I don’t know if they have a sauna, except by reading reviews. The major complaint is they don’t tell you their pricing: you have to give them contact information and then wait for them to get back to you. This is typical of hard sell places such as often referenced in the reviews and I do not give those places my money. I was willing to consider them for features but not without even a rough guess at cost.

I love LifeTime!!! Very neat place to begin with, their equipment is top notch! Their staff are super polite and always ready to help. Cleburn Walker helped me get a membership and discussed all the terms and always checks back with my husband and me if we need anything. The teachers for most of the group fitness activities are awesome! I specifically love the Zumba instructor Blanca and my swim instructors Pam and Erica are just stars! always inspiring. The only downside is that it is on the expensive side, but for the amenities and the classes it really pays for itself. All in all a great experience and I love going there unlike the opposite with the other gyms! Editing my review to include my amazing new swim coach Chelsea, she is the best there is!

great place to work out. You do get what you pay for! the facilities are very clean, and there is always plenty of parking when I go at noon to work out.

I love being a member at Lifetime and its such a great place for the entire family to have fun and stay fit/​active! They always have something going on for the kids and the girls in the child care center take such great care of my lil one. The supervisor of the child care center (Heather)is super duper sweet and will happily address any issues/​concerns you may have :) I came to her once regarding batteries (for a jumper they have) and they were replaced with a new set by the following morning! I also love that they are open 24/​7, so if Im having trouble sleeping and need to relieve some stress late in the evening, I can easily do so there without worrying if they’re open or about to close. The staff is very friendly and know me (and I’m sure countless others) by name:)
They offer a 7 day guest pass to try them out, I highly suggest you take advantage of it!

The facilities? Clean, well-​lit, expansive – exactly what you’d expect from a platinum-​tier Life Time Fitness location. However, this review is specifically about Life Time Fitness’ General Terms Agreement contract. Yes, there is a contract to sign – at least two of them, actually. I wasn’t given a chance to read the contract; it was scrolled past on the computer with a few hand-​waving statements by the salesperson. I wanted others to be very aware of exactly what they are signing before they are suckered into signing these terms.
Specifically, there are four concerning sets of terms people should know about:
Term #1 — Giving them your email address allows them to spam you.
«By providing an e-​mail address, I expressly consent to receiving both membership-​related and commercial e-​mail messages regarding various Life Time Fitness products and services.»
Communication settings can be tweaked in your online account settings, however. This is the least-​concerning of their terms.
Term #2 — Automatic trial membership to Experience Life magazine with automatic enrollment in subscription after three months.
«Experience Life Magazine. Experience Life magazine is an award-​winning, healthy-​way-​of-​life magazine published ten times a year by Life Time Fitness as an educational and motivational tool designed to support healthy-​way-​of-​life change. I understand that, by purchasing a Life Time Weight Loss membership or a membership that affords regular monthly access to any center, I will receive 3 trial issues of Experience Life and that, after that time, I will continue to receive the magazine at the reduced-​fee subscription cost of $ 1.25 per month unless I cancel my subscription. I understand that I may cancel my subscription to Experience Life at any time by emailing
, by writing to Experience Life magazine, 2145 Ford Parkway, St. Paul, MN 55 116, or by calling 1−888−430−6432. If I do not cancel my subscription, I agree that, after the 3-​issue trial, my $ 1.25 monthly subscription fee will be charged with my Membership Dues to the monthly payment account designated above. Life Time Fitness may change my $ 1.25 monthly subscription fee in its sole discretion; I agree that Life Time Fitness need not send me separate written notice of an increase of less than $.50 in my monthly subscription fee.»
This was not mentioned to me whatsoever by the salesperson.
Term #3 — Automatic dues increases of 5% per month. This is the real killer. I recommend reading the grain of rice parable for this one.
«If Life Time Fitness increases my monthly Membership Dues by 5% or less, I waive any written notice to me of such increase to the amount of my monthly EFT. I also agree to waive written notice of an increase in any amount to my monthly EFT attributable to additional products and services purchased from Life Time Fitness or to other fees, dues, costs or charges that Life Time Fitness collects via my EFT, including its resubmission of declined transactions during or after termination of my membership.»
I ran some numbers in Excel to figure out – theoretically – how much my dues would be after 12 months of 5% increases:
Pmnt Dues After 5% Increase
1 $ 148.00 $ 155.40
2 $ 155.40 $ 163.17
3 $ 163.17 $ 171.33
4 $ 171.33 $ 179.89
5 $ 179.89 $ 188.89
6 $ 188.89 $ 198.33
7 $ 198.33 $ 208.25
8 $ 208.25 $ 218.66
9 $ 218.66 $ 229.60
10 $ 229.60 $ 241.08
11 $ 241.08 $ 253.13
12 $ 253.13 $ 265.79
Term #4 — Cancellation policy
«To terminate or downgrade my membership, I agree to provide one month (30 days) advance written notice to Life Time Fitness. Terminations and downgrades will be effective 30 days following the date of notice (e.g., written notice received by Life Time Fitness on January 15 will terminate or downgrade my membership effective February 14). Any membership dues paid for partial months will be prorated to the effective termination or downgrade date.»
What this means is that if, 30 days after your written notice, you enter a new billing period, you are billed for that full amount. Imagine you discover on April 1 that they raised your dues 5% and you’re angry. You cancel on April 10. They will bill you for the entire month of May because the actual date of cancellation is May 10.
Please, folks, ask to read the contract terms BEFORE handing over your credit card. And WATCH YOUR MONTHLY STATEMENTS for that insidious 5% dues increase. Or better yet, sign up at another gym with less onerous terms.
One other note: You will be asked – potentially several times – to supply names, email addresses, and phone numbers of people you know to Life Time Fitness – for apparently no benefit to yourself. Life Time Fitness’ intent with these requests is to generate new sales leads. Please respect the privacy of the people you know and decline these requests.

Love this gym! It may be more expensive than other facilities but that’s because nothing can compare. You get what you pay for and at lifetime you get more than you could ever imagine. I’ll never be able to go to another company after experiencing lifetime. My husband and I both have memberships and so does our 1 year old daughter. Daycare is way better than any other place we’ve been to also.

I love Lifetime despite HATING going to the gym. The staff is super friendly. They have a spa, indoor pool, basketball courts, café, yoga, and an amazing child care center. My kids love going there, they love my kids, it is a win-​win.
They have great classes to take from yoga to pilates to well, honestly I don’t know what else they offer. Machines, free weights, treadmills, elipticals, bikes, stair steppers galore. So much to mention. Almost forgot, racquetball and a climbing wall.
They are NOT cheap but they are well worth it.

This review is for customer service only. I brought my mom in to try out the gym on my guest pass. They have since called her to try and get her to join multiple times a day. It’s getting to be harassment. I will be talking to the manager about this as it cheapens the gym and the guest experience.

I loved this gym, mostly for it’s kid activities and pool areas (indoor and outdoor). Even after I had a few things disappear and couple of issues at the child center. For the most part, I figured these were not bad enough to make me want to leave. Until my son was injured playing at the daycare. The staff didn’t notify me right away, nor did they make any attempt to appease the situation. Their attitude was basically along the lines of «sorry that happened but too bad» kind of attitude. Wow. After being a member on and off for 10+ years, I expected more, especially considering the injury happened bc of the wrong equipment and lack of supervision, clearly their issue. Needless to say, I’ve cancelled my membership and I’m not looking back. I will not miss the zoo environment, the monthly fees and the pretentiousness of the whole place.