H&M

I love H&M and am super excited one opened up around SA a few years ago, but recently every time I’ve been in this H&M at La Cantera it is a total MESS! Clothes on the floor, very unorganized, in the back where the sale items are there s clothing just thrown everywhere hung every which way. Seems to me like they need more people working to keep the floors neat and tidy as well as the lines at the check out and dressing room moving at an effective rate. It is a total turn off when the store you are shopping in is so unorganized and messy you don’t even want to continue shopping.

I like H&M mainly because of their tee shirts. Plain tees are $ 6 and the quality is decent for that price. In my opinion they are much better than crappy 3 pack of Hanes from Target. Their shirts will shrink in the dryer so be careful. It’s a tee shirt and I were plenty of them around to sleep in, exercise, or a quick trip to the store. I do like the variety of tee shirts they carry from plain to graphics. It’s an inexpensive to shop for the basics. I dig it.

Not loving the selection here. The store is big enough (this was a concern of mine), but I feel like the women’s clothing selection could be a bit better. I don’t know if H&M’s have a buyer that hand picks merchandise for each store, but I feel like the New York H&M’s have a better selection of clothing. I might pop back in when it warms up to check out spring/​summer lines.

You don not know how I’ve longed for an H&M near me. Endless trips to Austin and having friends ship clothing to me was a necessity. Then they opened online shopping and truth be told I now have a horrible online shopping problem. After a few visits to the store it’s just an easier option to order online and if i have any issues visit the store for returns.
Even after all the new store fuss died down this place is still chaotic.

I used to shop all the time at H&M when I lived in Germany. It is good to see European style clothing at an affordable price. Being so close to home, going to be shopping here quite a bit.

I’ve always liked H&M, but I have noticed that some of their clothes have gotten weirder and weirder. Yes, it’s euro, but that doesn’t automatically mean I’m going to wear the styles. I went a few days ago because I like the leggings for girls. They aren’t too long and have lots of stretch. So I went for that and we ended up buying more because there were quite a few cute sweaters and dresses for little girls. I go look in the women’s section on the way out and I saw a pair of shoes, one dress and one shirt I liked. Nothing else really caught my eye. In the past, I’ve tried on a few things and they looked awful, being tight in all the wrong places. It’s a shame because I have a few classics in my closet from a more fashionable H&M past (little black dress, cardigans) that need newer replacements. In short, I loved the little girl clothes for the most part and disliked the majority of the women’s clothing. It kills me to give three stars, but I can’t even remember the last time I bought something for myself from this store because I have such a hard time finding anything. It’s a big store too.

Maybe I’m. spoiled? uncool? old? but I didn’t find anything I liked at H&M. The clothes are the same quality as Forever 21 and a smidge pricier but unless you’re a gal looking for a cocktail dress, the pickins are slim? shoddy? ugly?
I ventured to H&M on a week day and had the place all to myself. After some browsing, my eagerness level went from «f*ck yeah» to «meh» really fast. H&M quality is awful. Took two tops to the dressing room and after I figured out how to put it on (ugh, girl clothes probz) I noticed how uneven the seams were, how the fabric was pulling already, how the buttons down the middle were asymmetric. and not on purpose. But hey, I frequent Forever 21 for my «need a cute dress like now» needs so I know the drill, just have to weed through the crap.
Second run-​through looking for clothes and could not find anything else I wanted to try on. Walked over to the men’s section and instantly wished I was into gender-​neutral looks. Dinner jackets, knitwear, basics, guys get all the classics while gals are relegated to sheer high-​low blouses or an over-​sized leopard sweater? Lame.
Anyway, check out H&M for your boyfriend and walk down a little further to Zara (or hell, sale rack at Macy’s for my fellow budget shoppers) for yourself.

San Antonio has been waiting for an H&M store for a looooooooong time and now they have it. The prices alone make H&M a very strong competitor against Express. Not to mention the variety. I do like the semi loud club atmosphere that invites you when you walk inside. It makes you want to shop.
The style of the fashion are pretty good and not too over-​the-​top dramatic and not too basic. It’s perfectly in the middle. And once again, the pricing is pretty great. My wife is originally from Europe and she was really waiting for H & M. Now I see why.
Word of advice, avoid going during busy Saturdays. I know that sucks to hear because that is when everyone likes to shop but the long waiting lines for the dressing rooms, which are ample, can be a big turnoff.

My first visit was good! I’ve been a fan of H&M since I lived in Massachusetts. It’s a great place for fashion on a budget. After reading a few Unilocal reviews before making my visit, I was expecting the same poor customer service as was experienced by a couple others. Very happy to report that it didn’t happen. Maybe H&M keeps up with Unilocal reviews or maybe the visit is different for everyone, or MAYBE both :-) I required help from a couple different employees. One, I was needing help reaching something too high for me. The young lady was friendly and very helpful. She did so with an awesome sense of humor too! My lucky charm hehe The second time was just asking a question and the young man was very kind and pointed me in the right direction. Since it has been over a year since I was able to visit H&M it was nice to look around and find some keepers. I’m a fan and will be returning!

this h&m is relatively small, but has a decent selection. opening day was pure madness but now that the hype has died down, it’s actually possible to shop here without getting trampled. :P one thing that is annoying is that the in-​store prices often vary from online prices (oftentimes double the price) and they won’t price match the online prices. also, if you buy items online, you can’t return them to the store. i’m glad we finally have an h&m in town but they should really step up their store policies to be more customer friendly and on par with other retail stores!

As a native San Antonian I was super excited to see that La Cantera finally got H&M to their location. In for the weekend to spend some time with my sister, we decided we should hit up the store for basics and a little summer shopping. This review, like the others for this location, is NOT about the clothing, pricing, store setup, etc etc. It is about the lack of training/​customer service for the employees at this H&M location.
Her first time here and she absolutely loved it. She had over a dozen items to try in after only being there for a half hour. I picked out a few things to try on as well as started browsing the items displayed on mannequins and above the racks. As I did so I was startled with a «EXCUSE ME» from a female employee. I took a step to my left and let the employee pass me by. I didn’t realize I was in the way nor did I realize it warranted a loud «excuse me» in my right ear. I shook it off and continued shopping.
A few minutes later, as my sister came out of the dressing room to discuss what she liked/didn’t like, we both got a loud «EXCUSE ME!» as we were standing away from the walking aisle and nearest to the jewelry. It startled my sister as we did not expect this. The same female employee was pushing a Z-​rack of clothing right behind us which forced us to move away and into a different aisle. At this point I explained to my sister that same employee literally did the same thing to me in a different aisle. We shook our heads and the first thing out of my mouth was «does this happen at your work?» to my sister.
My sister works at a book store and there have been times, as she explains to me, that there will be customers in her book area/​expertise at times when she needs to tidy up and fulfill her job duties. Never, has she ever told a customer to move or even gets by them by saying «excuse me». She will come back to the areas as soon as the customer leaves and take care of what she needs to take care of. She gives the customer the time, the space, and the courtesy of shopping without being bothered.
Point I am making here is that is customers are in your store to shop, H&M. Please do not take the Californian attitude of not giving a rats butt and be rude to ANYONE in the store much less a customer — no matter if they are in the «way» or not. There are a crap ton of other aisles to navigate to. Don’t make me feel like I am in the way and that I am doing something wrong. Hopefully the next time I come through La Cantera’s H&M store, I will be greeted with happy and courteous employees.

Yes, I am very excited that there is finally a store here in town. Since I moved here I was sad to depart from San Diego and missing H&M back there and SA didn’t have one, so for the last three years I would have my friends go out to the stores and ship me the basics from H&M that I wear a lot of and stock up. The clothing lasts longer than forever fall apart and better quality, it is still cheap so it won’t last long forever.
I went in today to check it out real quick and was disappointed. It’s summer and it’s hot here and they are selling dark, thick clothing like sweaters, lots of pants, and had limited options for light, airy, colorful clothing to wear in the Texas heat.
The store needs to work on customer service, efficiency, and they need more associates or at least figure out where to put them around the store lol, I couldn’t even find anyone to help with anything. The dressing room was a mess, and the girl there looked unhappy and unfriendly, just blah… There’s two check outs one in ladies and children’s, none in men’s. The check out line was long and I wanted to get out ASAP, so I walked over to men’s no register there, and then I went to the kids section, nope no one there at the register or working in that department. It looked like everyone was at the main register.
I could have gotten away with shoplifting and nobody would even notice. I wouldn’t even be surprised if someone even did today! To top it off the cashier didn’t take off the censors from the shoes I bought, it went off beeping and I went back in to get it removed. Then I come home to put the stuff I bought away and both shirts have censor tags on. Like this fool didn’t even thoroughly check the clothes! Now I have to waste my time and go back there! Ugh… At least I get to use the $ 6 credit from Wrapp app. Which is a gift card to use at H&M.

I’m just as excited as the next person that SA finally got its very own H&M. A recent visit just didn’t measure up to expectation. Now it had nothing to do with the clothing: plenty of choices including cheap basics, well made work items, a well stocked kids section, and massive amounts of casual wear. What turned me off was the customer service. After asking an associate if they had a particular skirt that I had seen online she told me «it’s best to order it online since it’s probably not in the store.» No offers to look for it or to have it shipped to the store. The next experience was in the dressing rooms where they tell the customers to hang everything back up and bring it out when finished. I have never been told that at any other H&M. Lastly, a skirt I liked only had my size on the mannequin. I asked an associate if I could have it and was told «all items on the mannequins are reserved.» I suppose this is a case of you get what you pay for. It’s difficult to spend my money here when other stores offer a higher level of customer appreciation. For cheap basics and kids items this place is a good option, but don’t expect helpful assistance.

I took my son shopping for some summer clothes. He loved the H&M in South Beach, so we thought we’d give SA’s a whirl. It was pretty busy for a Monday afternoon, but the customer service was friendly and he managed to find some nice clothes at a reasonable price. They’ve got a great selection if swimwear and kids’ clothes, too! I stocked up on basics (tanks and tees). All in all, I’m glad we have an H&M in San Antonio. its about time!