H-E-B

I love HEB… Just not this location. It is so bad in fact, that I will drive an extra 15 minutes just to get to a different HEB. This particular HEB has horrible, horrible customer service, the cashiers have attitude problems, the baggers are slow or non-​existent, the lines are always long, and a lot of the clientele who shop here tend to be reminiscent of The People of Wal-​Mart. No. Go to literally any other grocery store.

The store was clean and organized. Went to pick up a few items for a Sunday cookout. Was able to find everything I needed and check out was a breeze.
However, don’t go on a Sunday afternoon. It will be crowded and congested but the free samples and combo locos but the trip worth it.

Good produce but way too crowded. This place needs bigger aisles because it is hard to navigate through them with so many people going in different directions. Although sometimes our selection can be better than Walmar fort certain items.

What I like about this location is the product mix: there’s a little high end, and a little of the other end. This is best evidenced by the beer selection: a fantastic indicator of «target market». At this location, one side features yuppie selections; the other features more working-​class choices. The same can be seen applied to all departments. You won’t find as varied a selection on either end as you’ll find in a store in a more homogenous neighborhood, but the way this store stocks a little something for everyone amuses me. Like all HEBs, it’s a reflection of its neighborhood.
The parking lot *is* a little weird, but no worse than most HEBs. It *can* get a little crowded and hectic. And you *can* pick the «short» line, only to be held up by Lone Star card problems, coupons, or multiple individualized transactions in what appears to be a family shopping together. So, yeah, beware if you’re in a hurry.

I don’t understand this HEB. Why can’t they have the 10 items or less lanes open every morning especially Monday thru Friday?
You know for folks who are on their way to work who want to get in and out of the store fast.

Or maybe have self checkouts? I love self checkouts.

Sunday afternoon… no check out line!!!

This is not my fave HEB, but there are worse in town. Since any one who follows me knows I am a bus rider, my choice of stores is limited based on what I want to travel too that day. When I go to this one, it is because I have business in this neck of the woods. Can’t really say yeah, or nay on this store. It is just another store for me to go to.

Not the best clientele and the produce section is hit and miss. Rather go to the one on nagocdoches or Lincoln heights.

I will start off by saying that the parking situation is ridiculous.
That being said, this location is leaps and bounds better than the location on Walzem. On occasion my family and I shop at this HEB because it’s better than the alternative. It’s always got the products that we need but by no means does it go above and beyond.

This is a very busy HEB so the parking issue is understandable. What is not understandable is the lack of checkers on duty at any given time, They also have four self checkout line but much of the time they do not have all four active. On a plus both the bakery and flower shop are very nice and do a great job.

We all know Central Market is known as Gucci-​B. Well, I call this location Ghetto-​B. It is my neighborhood HEB as I live on Fort Sam Houston. I prefer to drive a bit further and go to the Lincoln Heights HEB. However, I frequent this location for convenience. The produce is always outstanding. The staff are always helpful. However, it is very busy and checkout time is longer. The shopping experience and variety does not compare to Lincoln Heights. There are also a lot of shady-​looking individuals around. I have been stopped more than once by the same individual trying to get money from me because his «car broke down». I guess he forgot he had already tried to pull that one on me the week before.

This HEB isn’t in the nicest area, but it has everything you need to get your shopping done. I usually only stop by if I need one or two things I wasn’t able to find elsewhere. Don’t come here if you’re in a hurry however because it can get really crowded. I’d recommend central market

Made a quick stop on «big game» Sunday for a few items on my way to a party. I was able to find the items and pay within 5 minutes. It was a perfect hit and run just like I needed. The store is usually packed so I was surprised by the quickness of my transaction especially on this day.

This place is so packed that if I didn’t know better, I’d swear they were giving stuff away!
Alas, no, it’s just a very busy location — and as reviewer Sheena G. has noted, there are seldom enough clerks to handle the business. In addition, this particular H-​E-​B seems to be a favorite of the über-​couponers — you know, those people who buy $ 300 worth of stuff and ultimately pay only $ 20, by redeeming 750 coupons (arguing at length with the clerk when one of their coupons won’t work for the merchandise they’ve selected).
I like the fact, however, that the self-​check lanes are usually open — though it’s a crap shoot getting an employee’s assistance if the scanner locks up on you.
They have the Sunday paper, hurrah! And I’ve also found some pretty good specials, here, on products I use: Purina ONE cat food, cat litter (they sell Fresh Results, the brand my kitties and I prefer, YAY!), Basis soap, coffee, and their house brand products. And this H-​E-​B carries Nielsen-​Massey Vanilla Bean Paste — a MIRACULOUSLY wonderful product — once you use this in place of vanilla extract, there’s NO turning back.
Other things are hit-​or-​miss. I was incredulous (and irritated) to discover they don’t carry dried currants, which I use in baking. Quality of produce is just okay; and prices are a little high, normally — which I find rather annoying in a locally-​based business — and on more than one occasion, they’ve been completely OUT of a common item. Last summer, it was parsley: none was shipped from the warehouse (for whatever reason), so there was no parsley for at least a week!
So this should really, actually, be a 2.5 star review — for a truly middle-​of-​the-​road experience, overall. I’m thankful to the 99 Cent Store, the local farmers’ markets, Sun Harvest, and the commissary for filling in the abundant gaps in H-E-B’s service and inventory.

If you are pressed for time, don’t go to the Austin Hwy HEB. There are two that are very close on Basse and N. New Braunfels. I have not caught a line at either of these because when I went to both of these, the majority of the checkout lanes were open. The Austin Hwy store has way more shoppers but never has enough staff for checkout. Plus, they don’t have any healthy choices at the hot bar. Annnnd the deli is subpar. The differences in quality are just astounding esp since the 3 stores are within a 3 mile radius. A whole lot more is festering on that issue but this is about food and service & not politics.

This used to be my local HEB that I used to come to all the time and I still do when I’m visiting my folks. So this one was built a few years back and used to be located across the street. Overall I’m impressed with the way the store is laid out and the lines usually aren’t to long and there are plenty of self checkout lanes. They have decent beer and wine section, pretty good bakery section and just an average organic section. But the great thing about HEB is that the prices are cheap and they have have meal deals known as combo locos.