I’m guessing I’m going to have to get used to the idea that all Freddys in SA are dirty. Too bad really… I like you
Lauren H.
Tu valoración: 1 San Antonio, TX
If there’s one thing I can’t stand it’s horrible customer service and rude ass people. As soon as we walk in, the manager, leaves from behind the counter leaving no one to take an order. Well, not no one, but an absent minded teenage girl who clearly can’t be bothered to take an order bc she’s too busy placing Oreo cookie pieces on a custard. My boyfriend and I wait and wait for someone to even acknowledge us. It’s not till I say, «are we fucking invisible again? Shit, I hate when that happens«, that the girl turns around and asks if she can help us. With an attitude she asks what I want. I tell her I want a number 1 w/out pickles, or onions and instead of mustard, I want ketchup. This smart ass then says, «well what else do you want on it bc that’s everything that comes with it?» Excuse you! I’m pretty sure I tell you what I want or don’t want on my order, you put it in the system and end of story. I know sure I can’t be the only person who’s ordered their burger without pickles and onions and ketchup instead of mustard. Sadly, the horrible service continued. My boyfriend went to wait in line to order a custard. After the person in front of him was done ordering the same stupid girl who took our order earlier, looks at my boyfriend and turns around and walks away from the counter. WTF!!! You see a customer there and your thought process tells you to walk away!!! How fucking dumb are you? 5mins later another girl walks up front and takes his order. It’s funny how the dumb girl couldn’t be bothered to take my boyfriends order, but she gladly delivered the custard to him when all other customers had to be called up to get theirs. Now while I’m waiting for my boyfriend to come back to the table, the manager comes up and asks if everything was ok. Before I could even say anything, this dumbass says«oh you’re waiting on a custard» and WALKSAWAY! WTF!!! No wonder your staff is fucking rude and dumb. They have you as a leader. Freddy himself would be disgusted to know these horrible employees represent his establishment.
Melinda C.
Tu valoración: 3 Helotes, TX
If you never been to Freddy’s, definitely get the fries. They’re thin-cut, hot, fresh, a neccessity, and the best thing there. Not really a fan of the burgers though. I know they’re steak, but they’re just too greasy for me. I wanted to write a review on this location because when I visited, I was impressed by the customer service. There was always somebody wiping down the tables or sweeping. The workers made sure I was content with my meal and I believe the manager even came out to check up on me.
Yvonne P.
Tu valoración: 5 San Antonio, TX
We came here because I was craving some good old fashion hamburgers… Everything is awesome about this place, let me tell you why: We felt very welcomed as we were greeted twice, immediately upon arrival! Then we ordered and you can tell the staff really cares about their customers because they are so polite, friendly and very clean. Saw several employees really taking care of the establishment. Someone was always cleaning the whole time we were there inside and outside! They even brought us utensils even though they were out at plain view for us to get. We ordered 3 combos and 3 deserts, everything was so tasty and was brought to our table even though we could of picked it up ourselves, love it! Staff said their goodbyes and hoped we’d come back soon twice! Was really impressed by the whole experience… proves they are NOT just a ‘burger joint’! Congratulations to the manager and staff for such a great establishment! We will be coming back to this location for more yumminess!
Curt C.
Tu valoración: 3 San Antonio, TX
An alright burger with tiny little french fries. The place is all over the west coast. They’re really proud of their owner, Freddy and have pictures of him all over the restaurant. Going there is like going to a museum that serves fast food. The burgers aren’t all that. They seem to be mushed down and slightly burned on the exterior. I wasn’t all that impressed. For the price, Whataburger offers a better burger. Fries too. It’s clean here, and I really like the fact that they have a few different dipping sauces. There’s free refills, and parking is easy.
Iz S.
Tu valoración: 3 San Antonio, TX
Stopped by to feed the family and was a bit surprised how dirty the place was. Trash were all full, food around the trash cans and on floor. Many of the tables were dirty. There was also trash in the parking lot. Thankfully the food was good.
Michelle P.
Tu valoración: 5 San Antonio, TX
Awesome vegetarian options and amazing customer service! Very clean as well.
Wayne B.
Tu valoración: 5 Fairfield, CA
Old school greasy spoon burger at a chain. Wait what? Chili dog with no beans in the chili.(You have to live in California or somewhere else that always puts beans in the chili to appreciate this.) And the piece de resistance, a rich creamy delicious frozen custard chocolate malt. My mouth is in heaven. Seriously.
Alysse E.
Tu valoración: 5 San Antonio, TX
Great burgers and the frozen custard is amazing!!! Fries are thin & crispy! Yum!!!
Andy W.
Tu valoración: 4 Austin, TX
Awesome burgers. and turtle sundaes!
Joe B.
Tu valoración: 4 Arlington, TX
Good burgers and good custard. The staff is super nice and the custard is super good. The only place not in Utah that has fry sauce that I know of. If you like a good steak burger and a good dessert afterwards try this place out. I would give it five stars but it’s a chain and I don’t like to get chains five stars.