Flowers By Susanna

Just completed an order with Susanna, ordering from California to send to a friend in San Antonio on a same day delivery late in the day. She was so accommodating. We had an issue with the credit card and she was just so nice about
It, trying it countless times until we had to try a new card that finally worked. She apologized countless times and made the situation better. She has great customer service! Definitely recommend her!

Best Florist around by far!!! Susanna makes the most beautiful arrangements, very talented. She’s very accommodating, if she doesn’t have what your looking for, she’ll get it. I highly recommend!

I read about Flowers by Susanna and Unilocal — wanted to order flowers for someone in San Antonio but I don’t live there — and she was awesome! She helped me make my selection on the phone and then texted a confirmation. Flowers turned out beautifully and she texted me a photo too — my mom was super happy with the flowers, delivery was timed perfectly. I will definitely depend on Susanna again in the future! Thanks!

Susannah is excellent. I needed a funeral arrangement on very short notice and she was extremely helpful, professional and compassionate. She was able to deliver a beautiful arrangement.

I needed a funeral floral arrangement on Sunday for a 5pm visitation that evening. I called Susanna at noon and she was so accommodating. Even though her shop is not open on Sundays, she listened to my request, went to her shop to check her inventory and called me back. She then sent a picture of the arrangement before making the delivery. She turned a stressful moment into a very pleasant experience.

BEST FLORIST I HAVE EVER WORKED WITH! I called Susanna 10 min before she was to close to order an arrangement that was to get delivered to a person that lived over 15 miles away. The florist that was supposed to do the arrangement canceled last minute and I had to get on Unilocal to find one that would do it. Well, to my surprise not only did Susanna agree to do the arrangement, but she went above and beyond my expectations. She was great to work with and she updated me on the progress and delivery status every step of the way. She stayed open past business hours to fulfill my order and I am forever grateful for her service. I highly recommend her and her business. Thank you Susanna for the amazing job.

I called around 11 am and Susannah worked out a custom order to meet my needs. Not only was she super accommodating but she also had the flowers ready within an hour.
The flowers looked great and when I went to pick them up Susannah was very friendly and professional.
I will go to Susannah for all my flower needs in the future. What a great experience.

Extremely short notice online order with an 1pm same day delivery on a Sunday. The recipient loved her flowers! Couldn’t have been happier with the services of Flowers by Susanna!

Short notice 28^th anniversary bouquet. I got something a LOT nicer than I expected for the price I paid. A very nice woman assisted me and subsequently delivered the flowers. I don’t buy flowers often, but next time I do, I’m going back to Susanna’s.

In mourning of a loved one, this florist took my calls after hours and did everything she could to help us and our family in our time of need. Thank you!!!

I walked in at 1145 with a floral request for 2:30… Not only was she able to do it, the arrangement was gorgeous! After talking to Susanne, I found out she goes to the wholesaler 3x a day. I almost forgot to mention she wasn’t even fully open and was in the middle of moving her store’

We contacted Susanna on a short notice like 1 week before our wedding, she worked with a limited budget, she met with us personally and design exactly what we wanted. On our wedding day she personally delivered the flowers and they were stunning everyone ask where the flowers came from. Thank you Susanna for making our day even more special. We couldn’t be happier!!!

I wanted to give my girlfriend flowers for her birthday however I live in CA, whereas she lives in TX. So I had to rely entirely on Unilocal for guidance. After researching and calling a few places who were closed on the weekends, I called Susanna who was incredibly nice and helpful. She told me the delivery fee was $ 9 which I thought was very reasonable. Then asked me what my budget was and said she would deduct the delivery fee from that. Being that I am a college student, I told her $ 60 was my limit (which I know isn’t a lot for flowers). I described what I wanted: something colorful, not too «romantic», with sunflowers if possible. I didn’t know what to expect but — wow. Susanna went above and beyond! Especially considering my limited budget. Susanna delivered the bouquet to her house herself and my girlfriend loved them. They weren’t too much, exactly what I asked for and more. Thanks Susanna! Next birthday, I will be coming back to you again!

I wanted to buy my Mother-​in-​law flowers for Mother’s Day all the way from Oregon. I don’t like buying from those national chains due to them not being as consistent as small local shops. I got on Unilocal to try and find somewhere near Cibolo where she lives and I came across Flowers by Susanna. I got on the website and found it very easy to find and buy what I wanted. The flowers were delivered a day earlier than I asked for but when she sent a picture of them I could see how beautiful they were, they looked even better than the picture they had online! Definitely would use them again!

I placed a last minute order for a bouquet as a surprise last Tuesday, I got the best service ever! Thank you so much!

Ordered flowers and a box of chocolates for my girlfriend. The order came a day late and they forgot the chocolates. The flower arrangement was beautiful and they refunded me for the missing box of chocolates. The owner was friendly unfortunately mistakes do happen and I have to mark this place down because of it.

I am from New York and my daughter is going to school in San Antonio. My initial special plans for her birthday proved impossible at the last minute and I decided to have something delivered to her at school to make her day special anyway.
I was impressed by the other reviews for this shop (all from out of state) and called to place my order.
Susanna was EXTREMELY helpful in designing a custom roses/​balloon/​chocolates/​toy package for my daughter ($ 78 including delivery) that could be delivered WITHIN FIVE HOURS of my telephone call.
Susanna promised to deliver the package and to send me confirmation and a picture of the arrangement. I was thrilled that she had everything under control.
And then the school refused to allow Susanna to deliver the flowers to my daughter. Undeterred, Susanna contacted me for alternative instructions and gladly re-​delivered them to my daughter’s address later that day when she got home from school.
Susanna delivered exactly what I asked for and it was everything I had anticipated it to be.
Over-​all, Susanna had excellent customer service and the custom gift arrangement was everything I could ask for at the price point I had given her. I will absolutely be using this florist again.
The picture of the arrangement was exactly what I needed.
Thank you again!

Susanna was helpful and courteous on the phone. I ordered a Christmas bouquet for my Mom who is elderly. The bill was exactly what I had agreed to pay. During our phone conversation, Susanna confirmed all the details of the order by repeating the info to me. She offered to send me a text with a photo of the flowers my Mom would receive. I thought this was great! The flowers were delivered promptly on the day I ordered them yet I didn’t receive a text/​photo. The next day I received an apology along with the photo. It was great to see what the bouquet actually looked like!

Needed to order flowers for a friend who was ill and just getting out of the hospital. I found Susanna by searching on Unilocal since I live in Ohio and know nothing of San Antonio! I was so pleased with how everything turned out. I told her my situation and she promised a bouquet that would really cheer my friend up with beautiful flowers in vibrant colors. She delivered! My friend texted me almost immediately upon recieving them about how much she loved them! Her fave in the bouquet were the lillies, but the daisies and other flowers were also gorgeous! Susanna even texted me a picture of the bouquet before she delivered it so I knew what it looked like. My friend said the delivery person was very sweet and nicely dressed. I will definitely use this place in the future, when my friend has her baby!

Here I am agian a month later ordering flowers for my best friends new baby Spencer! I called and Susanna remembered me! This truly is great customer service, she texts me when the flowers are delivered. The arrangements are always so well put together. Till next time. Thank you so much for all the efforts in traveling and reassurance that the flowers were delivered. I am one happy customer.