FedEx Office Print & Ship Center

Excellent customer service. Attentive and helpful and professional. I’ve been coming to this location since they’ve opened.

Service here was fast and courteous. Can’t comment much because I was only there for a few minutes to ship an envelope. My transaction was completed in less time it took to put the envelope together, and though that’s not characterizing their other services, I still think it’s worth noting quality service. The store had a wide variety of shipping items, print and copy services and notices for card and sign making. The employee also handed me coupons for their services on my way out, so again, I think that’s a business looking out for employees and worth the note.

Stopped in here the other day to get some copies made. Was planning on also mailing a package, but the employee explained why they wouldn’t have been the best option (needed signature verified delivery) and was extremely helpful. They didn’t charge me for the copy (one sheet of long paper). Really nice people. Will go back here in the future.

The manager (forgot his name, think it might have been David?) helped my sister and I print programs for a family member’s funeral service. We didn’t know what we were doing, and he was very kind, sympathetic, and helpful.

We chose FedEx over UPS because it is closer. However, Sandra was extremely rude. Her thank you sounded like «Now get out of my store.» She was not helpful and we will not return.

Will not return here, entirely due to customer service. Which is a surprise, because this place is 90% self-​service.
Walked in and a greeting was called out from another area of the store. I put my USB stick into the closest machine that says «printing» and go about my business. Ten seconds later, the greeter girl walks closer and says something I can’t hear– she’s still at least halfway across the store, but now within eyesight.
I reply, «excuse me? I can’t hear you.» She comes closer, now with a scowl on her face, and says, «What are you doing?!»
Gee nice welcome.
Apparently the machine I’m trying to use is broken, despite the fact that it’s working fine so far. She leads me to another machine, and then asks, «Do you know what you’re doing?» WOW, guys– the personality on this chick is about as welcoming as a trainwreck. I assure her I do, I usually go to another location. She walks away without another word.
I do my printing and faxing, and find someone’s forgotten credit card left behind in one of the machines. I bring it to the front desk, where she’s struggling with some kind of banner, so I wait patiently. She finally looks up and says, «Yes? What?» I tell her someone left their card behind, and set it on the counter. She walks up, snatches it up, and walks away without a word.
Now, I’m not expecting a cash reward or a celebration for being a decent person, but thanking me or acknowledging me should be the bare minimum. You might even want to ask what machine it was in, just in case someone calls about it.
Never again. I’ll just wait another couple of days and fax from my office.

I went here to use their shipping services because I wanted to avoid the long lines at the post office. No lines. Friendly service. Around $ 13 to ship out several CDs. No complaints here. I will probably go here in the future – pay a little more to ship out my packages to avoid the hassle at the post office. You at least get a smile here.