Elysian at Arden Park Apartments

One of the best staff I have ever meet. Most places are a mess with the day to day. The manager makes sure they stay on top of everything. Thank you for being great

Pro’s:
+ Gym area is clean and nice and I do use it at least once a week.
+ The entire grounds are well lit — hallways included. I feel very safe taking my dog out to potty at 2am. Gated community.
+ Valet trash
+ Free parking
+ Common indoor area is nice and good place to study (free coffee too).
+ They have cute events like free donuts in the lobby, present wrapping day (during Christmas), Halloween dog costume contests, and bring food trucks over here.
Con’s
+ Outdoor BBQ area needs work. Feels too dirty for me to lounge on those sofas. And the fire pit is just for looks. It hasn’t been working the entire time I’ve been here (over 1 year).
+ Dog poop is everywhere. I’ve been noticing less and less in the past two months though so I think workers are cleaning the grounds because some dog owners are just rude af. There’s poop bag stations scattered throughout the grounds. No excuse.
+ Random ant hills… everywhere. We pay pest control every month… for what?
+ It sounds like my upstairs neighbors are bowling at 11pm every night.
Overall, I haven’t had any major reason to move out. Safety is #1 for us and I feel that we have that here. I have recommended this place to friends.

Extremely nice staff, but keep in mind most amenities are advertised to draw you in the leasing office.
Wifi internet is no longer available as advertised and neither is tanning booth. (Informed office 4 times and default answer is AT&T is coming…)
Fireplace outside is purely for decoration and so is the Bbq grill since it is only functional for a few weeks at a time.
Parking is extremely limited since communal living is common here, usually 5 to 10 cars parked outside of gated area.
Dog shit all over the place with residents being at fault since there are poop bag posts all over the property, but maintenance does not attend to this issue at all.

I’m just going to be honest about my visit here and my touring experience. When I first walked into the office when lady helped me out and had no idea what I was talking about as far as a price quote when I had just spoken to someone the day before who I told I was coming to look at the apartment. Then she directed me into another person’s office and that lady know exactly what I was talking about. First of all they both looked extremely unprofessional with pounds of make up on their face and fake eyelashes. Definitely was not a nice look. The common area smells of bleach and gave me a headache just walking through. I asked if it smelt like this all the time and they replied with yes. Walking past the apartments, The supposedly valet trash was piling over everybody’s trash cans and looked trashy. Imagine that. The apartment that was shown to me was a complete mess and the appliances were pulled out and everything was just a disaster. I can’t believe they showed me the apartment like that.

We love it here!
We moved in July of 2015 and have been very happy here since.
The office staff is very friendly, professional, and helpful, and the apartments themselves are beautiful.
Gotta love granite countertops and in-​home washer/​dryer!
The only drawback so far is people smoking in the breezeways and then throwing the butts on the ground… kinda gross. Otherwise, this is a great complex and I would definitely recommend it to friends.

Please do not move here. I feel that I can finally write a review without being reprimanded in some way.
I moved here with hopes of staying for at least 2 years, but I moved out as quickly as my lease ended.
June 2014: moved into a nicely appearing apartment and was very happy with what I saw. This was when Flournoy owned the property. I had a great experience with this company. Unfortunately after a month or 2 of living here, the property was sold to another company. And then this happened again, and then again. And then again over the period of 5 months. This was concerning to me, but I was assured that this was «normal» in the apartment world.
November 2014: I began to have issues with the most recent and the company when I moved out, Tarrantino. And this is also when the name changed to «Elysian». The property was not being kept clean, mainly in the breezways/​hallways, and the clientele had visibly declined. I could sense the respect for the property was not there. My neighbors across from me would have poor hygiene habits such as sweeping hair and debris from the inside of their apartment into the hallways rather than using a dust pan and emptying into the trashcan. There would be long dark hair wrapped around the stairway and gobs rolling down the hallway. I also witnessed on many occasions my neighbor either brushing her hair and cleaning out her brush in the hall or clipping her fingernails in the hall. I notified the management because this was just not something that is respectful to other neighbors or the property in general. Nothing was done. The hair was never cleaned off the stairway. My upstairs neighbors…2 problem neighbors. One family smoked cigarettes daily. Multiple times a day. Often in the middle platform between my floor and theirs. Ok, fine you can smoke here, but maybe go away from the stairwell? Or maybe throw your cigarette butts in a trashcan. These folks would always throw their butts down and hundreds were in the stairwell and around my doormat by the time I moved out. The smoke would also enter my apartment regularly, as well as their conversations. I politely told the office staff about this as well. Like I said, I still had cigarette butts all over the place when I moved out in July 2015. Lastly, and the number 1 reason I absolutely had to leave this place, the upstairs neighbors directly above my apartment. This was the last straw for my and my roommate. I hate to identify this family, and not to be too descriptive, I will give as little information as possible. A woman and her toddler moved into this apartment about the time the apartments became Elysian. We began hearing lots of «toddler» sounds. Which was fine, but they would tend to be at all hours. My roommate had initially gone up to ask for some quiet time, and alert her of the amount of sound coming into our apartment. She was apologetic, but this still continued. We dealt with this because it was a child. So we decided not to address this with the office staff and would let her know when things were a little loud for us. This continued for some time, but we understand that kids will be kids.
March-​July 2015: (Caveat: our upstairs neighbor had disclosed some information about her personal life that had us concerned for her safety when we first introduced ourselves, but no red flags had occurred at this time.)
3−4AM (on numerous occasions): I heard yelling and pounding. The yelling included expletives and derogatory remarks from a man in this apartment. From what I knew, there was no man living in this apartment, and what we knew about this family, there should not be a man. This was very concerning and, frankly, scared the crap out of me. I called the courtesy officer and left a message, as there isn’t someone to answer the phone directly. This happened countless times until I moved out. I called the courtesy officer, SAPD, the office staff, and went as far as contacting the president of Tarantino management company. This was just unacceptable in my opinion. My roommate and I were offered to move apartments within the complex in about May/​June of 2015, but we declined because we knew we were moving out. We believed that this family needed to be moved because this situation was likely to happen again and again for the tenants that would move into our apartment. Basically, nothing could be done. I was told by the office staff to alert CPS because they could not have any involvement. We were told about a 3 strike rule for noise violations existed, nothing happened.
TL;DR
I was unfortunately surrounded by disrespectful tenants and had minimal concern from the office staff/​head manager. I was miserable and would not suggest moving here. There are much better apartments available in the surrounding areas. Aesthetically, these are nice and the interior is nice, but it was not worth the trouble of everything else. You can live in a beautiful home, but if your neighbors make things a living hell, its not worth it!

I moved into these apartment in July of 2014. I was originally impressed by how well the grounds were kept. It seemed that the management had high standards for the complex. Tenants were required to pick up after their pets and trash bins were only allowed to be out between 7 – 9 on pick up days. Now it seems that those requirements are over looked. I commonly see tenants fail to pick up after their pets; trash is frequently found around the grounds (junk mail thrown in the mail box corridor and cigarette butts are found all along stairwells); and trash bins with rotting trash are left out all weekend. The front and back gates are also always broken or dysfunctional. I’m not really sure they serve a purpose at all and definitely do not add to the apartment’s safety. These apartments definitely do not deserve the adjective «luxurious». I also agree with previous commenters that the walls are paper thin. I have upstair neighbors that are obnoxious about how loudly they walk around. I had family that stayed over the Thanksgiving holiday that had trouble sleeping because my upstair neighbors were banging on the floors in the middle of the night. Although I think that the floor plan and amenities are satisfactory, I think all in all, that I would not recommend these apartments for the price.

The staff is always super helpful in the main office! I never have any problems finding parking, which is wonderful. The pool is awesome and has tons of shaded areas. I can’t wait to show it off to all my friends!

Alarms go off all of the time, so loud they wake my 1 year old up from her nap.
The entrance gates are always broken so you have to drive around to the other gate.
Exercise machines in the gym are always out of order.
BBQ never works.
Management always changes.
Loud neighbors that never stop arguing.
Paper thin walls.
Residents that speed through the complex.
Residents that don’t pick up their dogs shit in front of my porch.
Non-​Residents that come and swim in the pool and leave their garbage behind.
Ants in my bathroom that management supposedly said had taken care of, yet ants are still there.
Is my lease up yet???

Alarms always go off.
They lose paperwork.
The place changed management and staff countless times the short time I lived there.
My mailbox was broken into.
I had to leave the state for a family reason and my energy bill almost doubled the month I was gone. I checked out of the apt but continued to pay my lease. Either someone from mgmt. went in and turned on the AC to show the apt or they are charging double rent. They can’t give me a straight answer yet after 2 days of calling.

I’ve gotta say these apartments are more than just a place to live, aside from their units having a beautiful interior set up (marble countertops, modernized appliances and washer dryer installed) the gated complex also creates a sense of community for its’ residences. At no additional cost, they offer a common room in the back of guest services, where residents can play pool, gather on couches to watch tv, and also provides gym usage and a luxurious (resort style) pool. Furthermore, the staff are so very professional, as soon as you walk in the doors it is all smiles and you are given all the attention you need to get in and get out. I know this because I do a lot of online shopping and they will hold my packages when deliveries arrive and email me the hours to pick it up. Finally, every order of business most other apartment complexes want you to call in about, maintenance issues/​paying your bill/​complaints on other residences are able to be done ONLINE-​so thank you staff for modernizing! I only plan on moving away from this great location when I decide to buy a house. Otherwise I don’t have an issue paying more than most 1bdrm apts for QUALITY