HORRIFIC! My wife and I went to Einstein’s fairly often and then this happened… The people messed up our bagel order… Ok, that happens. No biggie… The crew forgot to give us a Danish. My wife and I went to the counter and the employee handed the Danish over and my wife went to grab the grub… The employee YELLEDATHER! «This is NOTFORYOU,» the guy screamed! We informed the guy that we AREMARRIED! After speaking to the manager, we were told that the employee was in the right and we were in the wrong. Awful.
Nat M.
Tu valoración: 1 San Antonio, TX
Bagels are great. Employees suck. Tables were dirty, side doors locked and the signs all said closed. Everyone I spoke with was unhappy with the staff.
Nadia I.
Tu valoración: 4 San Antonio, TX
Their coffee is not to my taste but i am sure some like it this bitter. But i do like their bagels and thats what they are famous about. We ate breakfast bacon egg and cheese sandwich on bacon bagel. Tasty!!! Recommend is you are a lover of bacon like my husband.
Eric F.
Tu valoración: 3 San Antonio, TX
I loved Einstein bagels a few years ago. But feel that this location is slipping into a rut or is having training issues. Whatever I order seems to have something incorrect or inconsistent with what I clearly ordered Not toasted. It was served to-go… But I said for here Wrong shmear, not bad, but not what I ordered. These are issues that the crew resolves easily, and wouldn’t prevent me from coming back. But costs them a star or two Excellent coffee Great menu options Wait proportionate to crowd Still like them better than most bakery oriented breakfasts
Malisa R.
Tu valoración: 1 San Antonio, TX
The service is CRAP. You order something and they take forever. When you ask for it they tell you to go stand in line again. It seemed more like I wasn’t the right color.
Jay G.
Tu valoración: 4 San Antonio, TX
Great staff. Only have visited this location twice and have made it a common stop towards school as it’s right on the way and much cheaper than Starbucks, and better in my opinion. Definitely going to recommend this location to others.
Chris M.
Tu valoración: 4 Helotes, TX
Great coffee and great food including the bagels. Price is reasonable but short of 5 stars. This is because when we started to come herein 2013, they were really friendly and brought our food to our table. Today, they are still nice but make me go pick up the food at the counter. This small detail that I enjoyed is gone and has made me a bit sad about it. Not too sad since the coffee is great, but a little sad, like the time we found out Robocop couldn’t be with his original family anymore kinda deal. Anyway, definitely a must try.
Jessica M.
Tu valoración: 5 San Antonio, TX
Johnny Babcock had amazing customer service skills!!! Helped me choose the bagels I wanted and helped my boyfriend with choosing his as well. The bagels were delicious! He recommended the spinach and cream cheese toasted and it was deliciousness in every bite!
Marcus P.
Tu valoración: 5 San Antonio, TX
We were greeted by the employees as soon as we walked in. Johnny Babcock was the employee that helped us out. He was friendly and answered all of our questions. It was our first time here and we are definitely coming back because the service was great and the bagels were delicious. We purchased a half dozen and it came with one spread and freezer bags. For the price we paid it was a great deal! I would recommend this place to anyone who loves bagels as much as I do.
Peter T.
Tu valoración: 4 San Antonio, TX
Delicious! The bagels are soft and fresh. They are almost New York City like… Unlike some bagel outfits in San Antonio, this fine people serve Bagels and Lox! Rock and Roll! They have a variety of custom coffee and of course BAGELS. Lots of fun and great service!
Tony F.
Tu valoración: 4 San Antonio, TX
Lots of good reviews. Nice selection.
Dee W.
Tu valoración: 1 San Antonio, TX
I went there this past Friday for a simple order of a bagel with shmear and non-toasted. Not hard at all. Waited in line and watched everyone in front of me get their order which is what I expected. What I didn’t expect is for about 5⁄6 people behind me get their orders and leave. I asked the manager and she wasn’t too concerned. So I told her to cancel my order and keep my donation. Where has customer service gone to?
Jeremy G.
Tu valoración: 4 San Antonio, TX
Call day at the hospital can get pretty hectic and sometimes it’s hard to take time for lunch. Bagels are one of the most coveted food stuffs for call day. One day I was able to take a quick break and got a baker’s dozen bagels for the team! With such a wide variety of flavors, there’s a bagel for all different palates. From the asiago to sesame, everyone will be happy. For only 60 cents extra, do yourself a favor and spurge on one of their gourmet bagels. Get the apple cinnamon, you won’t be disappointed. Now lets talk about the shmears. Make sure you say it right… shhhmears! The honey almond is by far the best cream cheese flavor they have. Each baker’s dozen comes with 2 schmears if you so choose, but why would you not! Get two honey almond, or maybe 3 because they will run out fast!
Amanda F.
Tu valoración: 1 San Antonio, TX
20 minutes for one bagel with cream cheese spread. You’re kidding me right. No thank you.
Nguyet K.
Tu valoración: 4 West Sacramento, CA
I never been to an Eistein Bagel before, but we have a Noah Bagel in California that is similar. The staff is super friendly and helpful. They are not pushy and allow us to take our time to choose our bagels. We ordered a bagel box(13) with 2 smears, which is an awesome deal for $ 14. The lady that was assisting us, even asked if we wanted the bagel sliced & toasted. We just wanted them sliced and she even took her time to hand slice a few. We didn’t order any specialty items, but you can order bagel sandwiches too and they look delicious.
Felicia Y.
Tu valoración: 2 Aiea, HI
This location is not up to par. Went here and ordered the turkey cranberry bacon sandwich and the cashier had no clue what I was talking about. I’m like.“it’s right there. on the big picture.” Since it was a seasonal item it wasn’t on their standard menu but rather a picture of it next to the menu. She’s says they were out of the potato roll. I was sad but I got the plain bagel as a substitute. Then when me and my BF got our bagels neither were toasted. This location sucks. Go to another one
Ben S.
Tu valoración: 4 San Antonio, TX
I’ve been frequenting this Einstien’s for awhile and they have shown a consistent product and service. I like that they have self service coffee with free refills. They brew fresh coffee frequently to make sure your cup of Joe is fresh and taste. Their bagels and toppings are fresh and plentiful. The personal service provided by the team daily is above and beyond what I would expect. Very friendly. The bathrooms seem to be consistently clean and restocked when needed.
Krystal R.
Tu valoración: 5 San Antonio, TX
Amazing breakfast sandwiches and our wait time was practically nonexistent! Breakfast for two for only $ 15!
Susan S.
Tu valoración: 4 San Antonio, TX
We visit this location often. I get the egg, ham and swiss on everything bagel. Excellent service, friendly staff, well stocked, bathrooms clean, garbage taken out and soda coffee area clean. We got a dozen and smear to go, they offered to slice them and freezer bags. Love bagel sandwiches for breakfast.
Kara S.
Tu valoración: 5 San Antonio, TX
This is my first time here(I’ve only been to a couple on campus locations) and their customer service was really great. Awesome selection of bagels for breakfast and lunch – both sweet and savory. They even have bagels for dogs, too cute!