Dirt Free Carpet Cleaning

Cannot say how disappointing my experience was. After the first failed cleaning, a second guy came and said the first guy didn’t properly mix the solution. I am not sure what the second guy’s excuse was, but the third guy told my husband that he had been there for 15 years and he knew what to do. Third time was a charm. The stairs were finally clean after the last effort. When I called to reschedule the third attempt, I asked for a manager to please come and see how bad it was. No one identified themselves as manager, so I am not sure if one arrived. I had stopped payment after the first attempt, because I thought $ 181.86 was too much for stairs and one short hallway if they weren’t actually clean. After the third time, they didn’t mention anything about payment, so I figured they realized that after so much inconvenience, they were not going to charge me. NOPE! Yesterday I received a bill from a collection agency! Couldn’t believe it. They never called or sent a bill. If they offered me free carpet cleaning for life, I would pass. They do not care about customer service and have no communication skills.