Alamo Zippy Shell

We moved from Maryland to San Antonio. We chose Zippy shell because of their pricing and they offered 30 day free storage. When we signed up, we were told that unloading was included in the price, they also added it to our contract. When we arrived in San Antonio, we received an email from the corporate Zippy shell and was told that they made a mistake and that unloading would not be included. Of course, this caused a lot of frustration and a lot of back and forth communication.
The reason that Alamo Zippy shell is getting 5 stars is because Marisa Vella from corporate Zippy shell called them and they agreed to honor corporate’s mistake even though they would be taking a hit on the charges. These local Zippy shells are franchises and privately owned, so they did not have to honor the mistake that someone in the corporate office made. This really turned a bad experience into the ultimate experience.
When they arrived to unload, they arrived right on time and we were greeted by Miguel, Jonathan and Charles. They were three of the most polite men and quickly unloaded our container in about 30 minutes. Thanks guys!

Charles was fantastic during an extremely stressful move. Very professional and super accommodating! Would recommend him and his team to anyone!

They picked up furniture from a store for us, stored it for several weeks, and then delivered it to our home which was out of town. Everything went very smoothly, and we would use them again. We would also highly recommend their services as they did an excellent job.