Midas

Took forever, they forgot to inspect it, and it was way overpriced.
My husband and I went for an oil change and a rotors/​brake pads check, considering my steering wheel was shuddering pretty badly whenever the car was braking. They said it should take 30 – 40 minutes to change the oil and check the breaks. We wait for about an hour and 15 minutes, then they call us up to the front. The man goes over the checklist with us and says there’s nothing wrong. I ask him about the brakes. He FORGOT about the brake and rotor inspection. Which, begs the questions 1) what the hell took them so long then, if they only changed the oil, and 2) did they really check my car if they said everything was fine, when it clearly isn’t?
So, another half hour later, he calls us back up to the front, saying we definitely need to replace the front rotors and brake pads. That would come out to «at least a couple hundred»; the rear rotors only need to be trimmed ($ 80), and the brake pads are fine. So somehow it comes out $ 378 plus tax.
My husband’s dad works as a manager at a car dealership, so my husband calls him and asks. His dad said that by default, the whole front assembly would only be $ 189. Even if you added the (probably overpriced) $ 80 for the rear work, it’s over $ 100 more expensive than it should be.
We refuse the offer, pay almost $ 70 bucks for a synthetic oil change, and finally leave. Will definitely be looking for the fix elsewhere.

I am furious.
While preparing to deploy in 2009 I bought lifetime brakes at Midas for our family car so my wife wouldn’t have to worry about anything. Over the past week I started hearing a grinding noise coming from the rear of the vehicle. Knowing that the lifetime brakes only covered the pads and not wanting to deal with the huge markup on new rotors I waited and serviced the rear brakes myself. Going into the job I wondered why the squealer tabs hadn’t warned me that the brake pads were getting thin. Once I had the caliper off and I was able to inspect the brake I found that the squealer tab was snapped off.
snapped off.
I was suspicious at this point but I took apart the other side and inspected it as well. The squealer tab on that side was also snapped off.
This was now something that had been done deliberately.
A piece of critical safety equipment had it’s warning indicator destroyed by the service technician specifically so they could force me to buy new rotors when I brought the vehicle in to have the pads replaced.
They weren’t counting on the vehicle being owned by an experienced mechanic that would find their criminal behavior.
Do not ever trust your vehicle to this Midas location. I am disgusted beyond belief.
TL;DR
Midas brake technician sabotaged brake pads to increase their bottom line.
I have lots of pictures.