Michael A MacInnes, DDS

He is a fantastic dentist! We lived close by years ago but still drive over because he is great and my husband and I both trust and like his care. I would say we have been under his care for 7 years.

This is the best dental care I’ve ever had. I never feel like my care is being rushed or corners cut. Instead, everything is well explained and every effort is made to keep me comfortable. For example, I recently had a string of cavities. Dr. M pulled up the X-​rays and showed me where each one was. Dr. M and staff thoroughly explained how I could avoid this type of cavity in the future. One of my cavities ended up being very deep and I needed a crown. Dr. M calmly explained everything and took an extra hour from my allotted scheduled appointment to make sure that I was comfortable and my fillings/​crown build up were shaped perfectly so I wouldn’t have discomfort when biting down. Ellie is one of his staff and she is very knowledgeable, attentive and warm. As someone that has a lot of anxiety with dental work, I’ve definitely found the right place!

Today I got my tooth cleaning from a hygienist, Crystal Shanaman, at Dr. Maclnnes office. Crystal was very patient to answer my questions and she also gave me several good suggestions about my oral hygiene. Her work on my teeth was gentle and made me feeling good. I felt like experiencing more than just a teeth cleaning. She made me feeling a hope to keep my teeth and gum healthier!

Since our last snafu with the billing department, Dr. MacInnes personally worked with us. I am happy that Dr. MacInnes took time to understand the billing problem and resolve it.
My family has always loved Dr. MacInnes staff. They are all accomplished dental professionals.
Highly recommended!

I have read some of the reviews and do not agree. I find this practice to be very good and their staff are very good. They do error on the side of doing more work (deep cleaning) but are very open as to why. I would recommend them.

Patient be warned! This Dentist & Staff are not honest. I picked this office to have a closer to home option. I was due for a cleaning, and after xrays, and a perio exam, The dentist would NOT clean my teeth! He said he ‘recommended’ a deep cleaning of gums and teeth. Hummm…16 years at my most awesome dentist, and this guys says what? I said i would think about it, and asked that he please clean my teeth as scheduled. He would not!~ Said ADA would not approve?! I smelled a rat! I have perfect teeth and gum history, I knew this was a attempt at my and my insurace expense to gain finacially! After call the ADA — American Dental Association, as well as the state board, they BOTH said to file a claim! A recommendation is just that! Dr. Macinnes had NO right to do what he did… NOTHING! The staff has been brainwashed to thing that the ADA really made these decisions! ALL LIES! Very unethical practice. Very disappointing !! Wondered how many others have been lied to so HE can gain financially! I have heard of these stories, but this is the first time a scam was attempted on me! WRONG patient to lie to! I moved myself and kids back to our wonderful trusted dentist that is 30 minutes away! Proximity not worth it !! You have to TRUST your Doctors… DO NOT TRUST THIS ONE! I promptly returned to my dentist, they said NO WAY did my beautiful teeth require the agressive treatment he had claimed. Next step, a claim filed at ADA and with Washington State board.

Since my last review the office has turned around. Thank god he fired that old office manager. I also received a reply from Dr Macinnes apologizing. I wish he would have seen the review a year ago but he got the message after several complaints. Ellie-​the new office manager is very sweet and competent and happily spends the time needed to explain things to you so they make sense which is greatly appreciated. Dr Macinnes still does great work but now the staff match his quality of service.

The staff is amazing and the procedures are always done with quality. He really cares about his patients.

I first came to Dr. MacInnes after a long hiatus of dental work while I was pregant and then nursing. Eww, my horrible soda habit had taken its toll and I had a ton of cavities. I was quite shocked by the sticker price. I had also met many a bad dentist in the past, including one that insisted that my wisdom teeth were my molars, even though I clearly remember having the molars pulled and the wisdom teeth grew in after… So anyway, I definitely felt that I needed a second opinion before spending that amount of money on work. The second opinion confirmed everything, except for some small soft spots that Dr. MacInnes had picked up.
I think his prices may be a little more expensive than others, but it’s worth getting important stuff done right by someone with a steady, strong, and gentle hand. Think about it, those nerves are right up there in your face and any residual pain or a botched job will really impact your quality of life. I have never been offered additional cosmetic services, as I am not particularly interested in them, and Dr. MacInnes respects that.
I am embarrassed to say that I have been a frequent visitor ever since the first revelations, and most of the office staff knows me by sight. I have since moved from Sammamish to Bellevue, and I am still driving the 30 minutes back to see Dr. MacInnes, because he has been doing a great job.

Very accommodating staff and a world class dentistry service. They also have a very fabulous ambiance, clean surroundings and everything is just so perfect. The dentist is the best!

Very nice Dentist, excellent staff, excellent equipment. Nice view of the woods while getting your procedures.