US Post Office

Unfortunately this is the closest post office around, but gosh they are so slow! I always wait in line here. Don’t bother packaging your things ahead of time. You’ll have plenty of time in line to do that!

A very good post office in my experience. Lobby is spacious and clean, service counter is well staffed and lines move quickly. Staff are friendly and attentive. There’s a self-​service kiosk in front for quicker mailing.

Doesn’t help me with my problem. Very slow. I really didn’t think they work on my case property because no updates or any notice since I filed my case through them. I called another office to do it.

This Post Office was fast and convenient. The place was very spacious and clean. I was there at 8:30am on Friday, I was in and out in no time. I read all the reviews so I decided to go early. My clerk was very helpful and polite. Great location for downtown.

What a joke! They have guaranteed my package would arrive on time twice now … they have failed me both times. My current package was supposed to arrive today in Colorado. When I checked, it hadn’t arrived but was «in transit to destination» in Reno, Nevada! Why is it in Reno? The first package was being shipped to Indiana … It arrived 2 weeks late. After calculating, I could have rode my bike to Indiana and BACK to SLC before the package arrived. How hard is it to get a package from one place to another in a timely fashion?

The USPS is not in danger of closing because people don’t use the mail service, it’s because the service is horrendous nationwide. This location is particularly negligent, impolite, and inefficient. Plan on waiting 10 – 30 minutes in line. Had a large $ 100 package go to China instead of France, constantly battling with the staff on my pre paid packages shipped through ebay. You’ve been warned.

I never have good luck at post offices. This place however, consistently exceeds my expectations. There is one gal that works in there who is always happy and friendly (highly unusual for a govt job)…the others aren’t always too smiley or friendly but they at least do their jobs proficiently. Whenever there is a long line, there is one helpful guy that tries to help those waiting to get people in and out quicker.

Pulled my kids out of school and showed up an hour before the passport office closed but they «closed» early because of a heavy work load. These guys give government workers a bad name. Shameful.

Slow as hell! Employees have no regard for speed at all!

The supervisor Shauna helped locate my misplaced registered mail. She checked with her carrier quickly and called me back soon after I had rang to notify them of the missing mail. Thanks very much.

Soooo, they sent a package that had already been in their possession for a week, to Colorado. This was after it was marked as «our for delivery» in my zip code… Turns out the postman «placed it in an odd place of the truck and forgot about it, they found it in Aurora Colorado tho» I couldn’t SMH harder.

Wednesday about noon at a downtown post office and not a clerk in sight. If I could I would have avoided the headache and completed the needed service online, unfortunately that too was a big fail.

Best experience at the post office I have ever had. No line at 4:30 in the afternoon.

I only checked in here to remind everyone how shitty the USPS is.

I avoid this location when I can for it’s long lines and sometimes customer service. I prefer the Sugarhouse location. However, there is now a location at Harmon’s grocery store downtown, if you’re strapped for a location. (Harmons has free parking too.)

Here’s a little quiz:
Why would a Riverton resident go all the way downtown to visit a Post Office?
(a) He needed to submit a passport application and this is one of the few places you can do it in Salt Lake County.
(b) He works near to downtown.
© He had other business that required him to be downtown and this was close by.
(d) 3.14 159 265 359
(e) None of the above.
If you answered (a) you would be correct. Give yourself 4 stars. The one remaining one goes to this particular Post Office for its amazing passport application service (this is by no means meant to represent the postal system in general).
Why a one star rating, especially when I swore it would take a lot to make me resort to giving anywhere one these days?
Well passport service hours are 9am to 4:30pm (well so they said). However, I get there and there’s a sign indicating they are closed for lunch for an hour and a half. There is a guy there, and he just finished with someone else, it’s ten minutes before the time it says on the sign, so I ask if he can process me quickly. He says no, he has to take his lunch exactly when it says. So I indicate it’s 10 minutes until then and he says he needs time to actually get to lunch and that it takes more than 10 minutes to process an application (since when?) and to come back in an hour and a half!
Me (and the people who came in just behind) were all just dumfounded.
Crappy service with attitude to boot — nice work!
I went to the Sandy post office instead, and hey presto it’s done in 5 minutes!

The downtown post office leave something to be desired
if you make a honest mistake be ready to be admonished
in a condescending fashion then the post office wonders
why they are losing customers some of the older clerks
from ZCMI mall need to retire or be retrained in people skills

You can do all sorts of things here. You can send mail. You can receive mail. You can get a passport.
Okay, time to get serious here. This is the Downtown Station Post Office, so be prepared to wait in line with the crazies and the homeless. The wait is very unpredictable, and so it can take anywhere from no time to 30+ minutes. Typically though you don’t have to wait an extremely long time. The average is probably 5 – 10 minutes. Those long waits come at holidays.
If all you are doing is picking something up (you got a pinkish, orangish card in your mail) you can go to the box window from about 7 – 10.