Stratus Building Solutions

After paying for service from this company for the last 10 months, I am canceling. The work performed was very inconsistent and was never what was promised. I had hired the company to do property maintenance on an apartment complex that I manage. My contract paid them $ 250/​month for 3 ½ hours of work/​week. Work on the property was to be done every Wednesday morning but rarely occurred on the same day of the week two weeks in a row. There were multiple weeks over the course of the 10 months that only 1 – 2 hours of work were performed. One week in particular the worker was there for 30 minuets. From November to January there were 5 weeks I never saw anyone on the property and no work was ever done. I also am skeptical that the person they had working on my property was dishonest with me about a few incidents.
After contacting the head office multiple times through email and over the phone, my issues were questioned because the worker on my property did not have complaints on any of the other jobs he had. Despite having issues on a monthly basis with the work performed on my property, I maintained my account in good standing, never missed a payment. I am very dissatisfied with this company. Their customer service is great when I would bring an issue up but nothing was ever done about the issues and they continued to happen. At this point I would not recommend this company to anyone.