Papa John’s Pizza

Read my previous review about papa johns and it’s still the same but this time I have to point out the incompetent staff.
My last three orders set out for delivery did not come with extra dipping sauce that I paid for each time. They never say sorry or try to make it right. I called in to complain and a lady named Shannon said that she would put in a «note» to get sauces for free next time to use but lied. I called once again to order and they said there was no such note left.
What is wrong with this staff? Is it really rocket science to throw in extra sauces with my meal that I’ve bought? Does it take all that precious time of yours works at a pizza joint to grab extra sauce on the way out for delivery? Give me a break. Who is running this location? I’ve never had s problem before with any other location but this location makes one, two, three mistakes in a row with no apologies.
I’m not sure I’m going to order again from here