The UPS Store

Pleasant staff! So professional. So friendly. They always quickly take care of my shipping and printing needs.

I’ve been a customer since it open. Got a box and everything. Very friendly employees. Very helpful. All the service that you think of for delivering packages is there.

Abe and Rosa are wonderful people to work with!!! They take such pride in this store and alwasy make sure everyone is well taken care of. Quick and efficient. This is the friendliest UPS store I have ever been in.

This is a wonderfulj family run business. They go beyond what I ever expect when I need their help. The customer service is truly 5 star and on top of that, I get treated as a valued customer and a friend. They have never been anything but helpful and friendly. I have felt cheated at other places, but, Abe and Rosa always give me choices for shipping and I am confident when I leave that I have gotten the best deal.

The absolute worst customer service. I had to wait for the clerk to stop socializing with her friends anytime i had a question. I thought it was incredibly rude and unprofessional. Customers are always first priority!!!

First to review? I can’t believe that someone hasn’t come on here to review this store. I have been an occasional customer of this store in the Creekbridge neighborhood for the past 10 years. Nothing major — just mailing Christmas presents, getting passport photos, etc… yet Abe and Rosa always greet me as if I’m one of their best customers!
So, my husband has needed to ship a very, very VERY large item for the past week or so. He was so frustrated with getting a box large enough to mail the devil in, that he was about to tear his (limited) hair out. One call to The Ups Store asking if they knew where we could get a box to fit — and my troubles were over. OVER. I gave Rosa the measurements and she made me a custom box! No kidding. I called about 4:30 pm and she said it would be done within 2 hours.
So, 2 hours later, I show up with the item in question. Abe and Rosa laugh a little, then say — no problem. And POOF — the problem that had been dogging my sweetie pie for a week was taken care of.
You can be sure that I’ll be back again and again…