South Bay Tree Care

We had them trim trees that had become overgrown. Overall they did a good job shortening and pretty good of shaping the trees. The height is what we wanted and the trees look better. Although they did a pretty good job cleaning up, I was a disappointed in the work in a several areas due to the use of a blower. While I understand the reason for the blower, I later found some of the debris was blown into areas below some bushes, rather than picked up and debris was blown into our neighbor’s yard and landscaping which is not acceptable to me. Their bid was reasonable and on the lower end of the bids I received (difference from high to low was $ 100)

These guys probably know how to get tress chopped down (who doesn’t when you use a chainsaw), but are unprofessional, unpersonable, discourteous and underinsured.
They have been at my apartment complex for a week to just remove four overgrown bushes, I have never seen anything this slow. We have overgrown bushes removed every few years so we know the process well. This is the only company that has been out here in the past 30 years that didn’t bring a dump truck to load the branches as they were being chipped. No other company needed to use any of our parking spaces and no other company got in our way.
These guys banged on our door early in the morning, we work nights and this started us, thinking that there was a fire or other emergency. No, they just wanted us to move our cars for tear convenience. My wife had thrown on a robe and ran to the door faster than I could get there so while I was struggling to try to get my pants on quickly, I could hear the guy harassing her to move her car so they could conveniently throw their braces into out private carport spaces.
She politely told them that we had just picked up the car from the body shop yesterday, where it had been repainted completely and the paint was still fresh so we did not want to risk damage by parking on the street, he told het that if she left it that he could throw branches at it and damage the car. He had no idea that I was standing behind the door listened to him, while trying to get my pants on while half asleep.
She asked him why they didn’t give us advance notice and politely ask us to make space for them (which actually isn’t necessary, no other company in 30 years has needed to take up and block half the parking lot for just a chipper truck. Their excuse is that they «don’t plan anything» on any given day they don’t know where they will be the next day. To me this means that this company has poor planning, which I find unprofessional. Of course they have been here for a week so to say that they didn’t know they would be here more than one day means that they are so unprofessional or inexperienced that they could not estimate that a one week job would take more than one day. Regardless, even if they only needed the space for one day, they could have come the previous week, and asked us politely to make space for them, just like the plumber and roofer have done.
Naturally if they had given us advanced notice, like the other contractors do, we could have just stayed at a hotel (at their expense) for a week because we have barely gotten any sleep for the past week, with all their tree cutting tools and a truck mounted chipper waking us up every few minutes.
They have been parking their chipper truck on the street overnight, in front of our place, using spaces that my neighbors need to use everyday, which of course is illegal in my city to park commercial vehicles on the street overnight.
They Blocked the driveway, blocked the walkway, gave no notice, made extremely loud noise every day for hours while we were asleep, was rude when telling us to move our cars so they don’t damage them when they throw the branches into our parking space.
Definitely does not train their employees nor do they plan ahead of time, is this the kind of company that you want to hire?
Their company name does not match the name on the their truck. Make sure that yo check them out carefully and check their license as well as her bond before you even consider these guys. I found online that their bond is only for $ 12,500 which is a pitifully tiny amount. One mistake when cutting our tree down could easily crush four cars (we park in groups of four here) which could result in totaling up to $ 160,000 with of cars. Somehow I think that these guys are extremely underinsured and that is frightening to me.
If you look up their address on Google maps it indicates thatches is a «Firewood Supplier»
Their number on the truck is a one number, not a business number (look it up yourself online in a reverse directory like:
California State Licensing Board (to see if they have a current license)
The truck says: «South Bay Artistic Tree Care» but they are actually:
SOUTH BAY TREE CARE INC
20 225 WILDER COURT
SALINAS, CA 93 907
Business Phone Number:(831) 663‑2677
Entity: Corporation
The Responsible Managing Officer (RMO) DE LA CRUZ JORGE LUIS certified that he/​she owns 10 percent or more of the voting stock/​equity of the corporation. A bond of qualifying individual is not required.
Effective Date: 06/​07/​2006
This license filed a Contractor’s Bond with AMERICAN CONTRACTORS INDEMNITY COMPANY.
Bond Number: 10 134 353
Bond Amount: $ 12,500
Effective Date: 01/​01/​2007
This license filed a Contractor’s Bond with AMERICAN CONTRACTORS INDEMNITY COMPANY.
Bond Number: 10 134 353
Bond Amount: $ 12,500
Effective Date: 01/​01/​2007

Wendy B.
South Bay tree care came out to my house today to prune a really old well loved Oak tree. Edward and his co worker did an awesome job! They were very professional and courteous. The tree never looked so good and we are so happy with the skillful «artwork» that was performed on it. They also did additional pruning on some overgrowth from a neighbors yard and it looks great also! And they cleaned up everything! Super happy customers and will refer people to them and use their services again when needed!!!

Jorge and his crew are awesome! After 2 hours of brilliant effort, Jorge’s crew were able to turn our old and large date palm into a nice and fresh looking palm that one will find in a resort! And then the crew cleaned up everything and haul them away. Furthermore, they also did a great job trimming the hedges in the front yard. All these wonderful services for a reasonable price. We will not hesitate to call Jorge when it is tree trimming time again!