Rossi Bros. Tire & Auto Service

My family has been coming here for decades. I trust their word, on the repairs or maintenance I might need. They tell me about the potential problems I’m going to be having and which allows me to plan for the future.
I enjoy the personalized service that i get when i come in for something major or a simple oil change.
If you need to get to work? No, problem. They can drop you off and pick you up if need be. I would definitely recommend Rossi’s to anyone that would have any minor or major issues. They call me with any issues or changes. There are no surprises, and their honesty is second to non. They back up the work with a guarantee. If something’s not right? They’ll make it right. I totally and completely have trust in their abilities. I am a lifetime customer.
I respect and appreciate that they take the time, effort, and energy to learn my name and what my issues are. When I walk in, they’re genuinely happy to see me and to do business with me.

Asked for 12X20 tube liners, received 8X16 tube liners. Their response was, «it’ll work?» Really, ON A 25 TON CRANE? What happens if we didn’t notice and took their word for it and as a result the crane failed a load and someone was injured or worse?
KC Rossi Bros– great work, very helpful in finding us the correct tubes, liners, and tires.

I’ve been taking my cars to Rossi’s Tire for the last 10 years or so, and I’ve always had a great experience with them. The customer service I’ve received at Rossi’s has always been excellent. Mike Rossi and his staff always take their time to let me know what they’re doing and also to explain the issues with my vehicle. I highly recommend Rossi’s Tire to anyone looking for an oil change to engine work to tires. I’ve even referred friends who were having issues with other shops and these guys were able to solve their problems. Pricing has always been fair too. I highly recommend them.

We were in Salinas visiting family, before we left Seattle a mechanic told us we needed to spend $ 1,500 on multiple repairs so when we made it to town we wanted to get a second opinion. We went to Rossi ’ s and he took fantastic care of us and charged us only $ 60. He literally saved our trip! I would highly recommend them.

I would NOT take my wheel barrel tire to them for repair

When you’re waiting to have new tires put on, you can hear a lot about how business is run. At Rossi Tires, every customer that came in or called on the phone while I was there was treated with respect, kindness and a willingness to help. I received great service, as always, at below the price I was quoted on the phone. I was able to have the work done on the day that I called. Rossi Tires is the best!

After Dominic Rossi of the Rossi Tire in King City screwed me so thoroughly, Mike Rossi in Salinas singlehandedly salvaged most of his family’s reputation. He verified that it was a Rossi Brothers oversight that had caused my second tire to go flat very soon after the first one, so he replaced it (and the defective valve) for free. He agreed they had stripped the key for the wheel locks, so gave me another, for free. He was suspicious of the cracked valve that had caused the problems in the first place, so examined ALL the valves, and found they were all cracking, so he replaced ALL the valves, for free. He then added the icing on the cake: he asked me for my motel receipt (I’d had to spend the night in Salinas) and sent me a check for the cost of the motel room.
The only reason I’m not giving Rossi Bros. in Salinas a full five-​star rating is that I had called them the night before to tell them I was on my way on the balloon spare, and to ask them to wait for me. I was told that someone would be there to answer the phone until I arrived, but instead they all packed up and went home at 5:30 (I got there at 6:15, because I got lost in Salinas in the dark and tried to call for directions, but the phone went straight to voicemail each time). This is why I ended up spending the night in Salinas: they knew someone in distress was on the way to their store and they closed anyway. But on the whole I was impressed by Mike’s professionalism and willingness to admit there had been errors made, and to try to make up for them.
Well done, Mike. Thank you.

I did not buy tires at Rossi’s but if I lived in the Salinas area, I would definitely come here, and here is the reason why.
I was traveling home from visiting our son at SFSU when I had a blow out in the Salinas area. Friends that live in the Monterrey Bay area recommended Rossi’s.
I went there expecting that they would tell this stranded traveler that a new tire was needed or the flat would repair would be $ 25 (like near where I live).
Non of that happened. Instead they fixed the tire at no cost and wished me well on my trip back home. I was floored.
I left a healthy tip for the young man that worked on the tire and thanked the front office staff profusely.
I can also say that their office area is clean as are the bathrooms and they have free WiFi.
I don’t know if their tire prices are the cheapest but the quality of the customer service is outstanding.

My family has been going here for years, and when my car wouldn’t start I had it towed to Rossi. They did not call me when it arrived and joked with me that they did not have it when I called to check the next morning. They then told me that they could not find what was wrong until it got a new battery, which they wanted to install for $ 225 on top of the $ 85 diagnostic test they wanted to run! I had tried jumping it with no luck, so I thought it might be an electrical problem, not just the battery. I went and picked up a battery for $ 120 and went over to install it myself. When I arrived, Michael gave me a hard time and told me I had to roll it onto the street if I wanted to install the battery myself. I agreed and waited for their guys to help me push it off their property. Their mechanic then came out and jumped it, and to my surprise, it started up just fine. I questioned their front desk man as to why I hadn’t been told it was running, and as he stumbled over his words, their honest mechanic looked at me and said, «ya new battery and she’s fine». Michael then looked me straight in the eyes and lied to me when I asked why he hadn’t told me it was running, after all I just wanted it to start, and proceeded to charge me $ 50 for what they’d run of the «diagnostic test» thus far. I paid, and drove my perfectly fine running vehicle home. Why lie to your customers? ‘Cause I’m a girl? I’m never going there again.
5÷8÷13
After seeing this comment, Mr. Rossi sent me an apology letter and a check refunding my $ 50. I appreciate both, but still prefer to drive the distance to PG to go to Greg Bean Auto.

This place rocks!
We own a Pet Cemetery and Crematorium facility in Nth Monterey County. We have numerous company vans and trucks used in the business which is removing deceased pets from Vet offices throughout Northern CA, from Clovis to Marin County. There are also our personal autos. They include a twin-​turbo Mercedes V12 and two high performance Corvettes plus our new Ford Raptor. We have and will continue having all non-​warranty service performed by Rossi; we have always been satisfied, even thrilled with the service and parts as we cannot afford to have vehicle malfunctions, especially when are vans are full of our, er, clients and it is summer in Fresno.
Pricing is not bargain basement but is always fair. I don’t want cut rate «bargain basement» products or technical service and neither should you as our employees drive a lot of miles on local roads. Perhaps most importantly, knowing my employees are driving on sturdy and well maintained vehicles affords peace of mind for the drivers and us. The cheerful greetings make us feel like they are our friends.

My experience at Rossi Bros. Tire and Auto Service has been excellent. Michael Rossi has been the person who takes care of my care services from picking up and delivering my vehicle to taking care of nearly all of my auto needs. I trust Michael and his team to treat me fairly and having Rossi Tire and Auto Service on my side saves me valuable time and money.
I whole heartily recommend Rossi Bros. to my friends and family.

Best customer service!!! And he explained my repairs to me thoroughly. I have a 1998 jeep with 180K miles on it and he has kept it running with minimal cost to me. I wouldn’t take my jeep anywhere else!

The Rossi family has owned and operated the shop since I was a kid. Now Michael runs it and treated me very well. I needed tires and brakes and he gave me a very fair price. The work comes with a warranty and I felt well cared for. It’s nice to trust my car to a place like this where they know your name and shake your hand.

This place was great amazing customer service!!!