Fix Auto Salinas

Collisions, even small ones, are inconvenient at least and traumatic at worst. I’m not a reviewer by habit. Mostly, my experience with service vendors falls somewhere between 3 and 4. But I’m moved to rave about Fix Auto in Salinas.
I came in to Fix recently with a minor dent and paint cracking in my 2013 Miata from a minor collision. Their estimate was dead center of three estimates I’d solicited for this non-​insurance job. But I really liked the straightforward attitude and friendly staff [Art, Jasmin and the others].
I don’t want to write a book on this, but the day after I got my car back, I saw what looked like a small paint defect on the left front bumper. When I took it back, I realized that it was really a chip, probably acquired on my way home. So I insisted on paying for the rework. Not only did Art refuse to accept further payment but he paid for a nice rental car for the two days it took to remedy the chip. Last night I picked up Perla [my little Miata]; she looks like new and is sparkling clean to boot.
Um, did I mention I love these people?
Vickie G.

I called because my seatbelt was broken, it wouldn’t buckle in. I had to buckle into the passenger side to drive. When I called they got me in that day to look at it, took pictures and ordered the part. It took a few days to get the part in. They called me back and made an appointment to install the new seatbelt. They charged me very little for labor and even gave me a ride to and from work. Thank you! great place and great customer service!

Their work ethic is Great .
My car was getting repaired the week before labor day weekend so I was afraid my car was going to take a week and a day and they were able to finish the job on Friday they went above and beyond. Ive got into a previous car accident before and was taken to a shop down the street from here but hey had done some work that was not so great I learned this when one of the guys showed me that a part was glued on and placed back to my car but at Fix Auto they were not only able to let me know about this they ordered the part and fixed it when they didn’t have to ! So thank you for that.
Front Desk was very nice and sweet the staff is bilingual so that’s a plus!
oh and Free Coffee the machine is huge you cant miss it !

Fix Auto in Lakeside, Ca didn’t reattach the windshield washer fluid hose when they repaired my front end earlier this year. Hugo and his team are going to take care of it at no charge!