FedEx Office Print & Ship Center

I come to this location probably once or twice a week for shipping needs related to work. Service is almost always great. There is one gentleman with a ponytail if I remember correctly who I also believe is the manager of the store, who is really friendly. Another lady (short hair sometimes with glasses) who is usually working at the shipping counter, well she is awesome. I see her sometimes by herself multitasking the best she can.
Now the following may sound rude or pretentious but I’m going to say it anyway. I have no idea how these employees keep a straight face or be calm throughout their encounters with clients. I feel bad even calling them clients. I tend to people watch and ease drop on conversations while waiting in line or what not and there are so many stupid and ignorant people that walk into the store. From people who can’t follow simple instructions on the machines, to people who think they are entitled. Anyways, props to the customer service reps working here who deal with all of the BS.

The service was friendly and the building spacious. The bathrooms were awful! No soap, filthy, paper all over the floor and urine too. They try to cover up the smell with air freshener.

I was having difficulty printing a document off a USB thumb drive today. No problem, as I have many times I went to the front counter to ask if they would mind printing off the one document from their behind the counter computer. The young man, Miguel?, told me no hex was too busy. I told him I understood he had other jobs working but this one document would take less than 5 minutes to print out. No he said, you have to either rent computer time or come back later? Really? You want me to spend several dollars unnecessarily to print out a 3 page max file? Yes he answered. Whoever trained this young man in customer service needs to take another shot at it. If one of my employees ever treated a customer that way they would be immediately dismissed. I for one won’t be returning. This could have been an opportunity to deliver really great service instead it was turned negative. I do understand that there were other jobs in front of me and that it would have presented an inconvenience to the store to slip it in but isn’t that what was called for? I don’t wish Miguel to be fired or demoted only that someone speak to him about handling customer requests in a more professional and courteous manner.

Gloria was very friendly and helpful. When ups couldn’t ship my package she helped me with this service. She was super busy assisting one customer on the phone, one with the copy machines and another customer with shipping questions. She did it all without looking flustered and with a smile. This store has all your shipping needs along with copy machines to take care of documents you need to copy. Parking is pretty tight and at times a little dangerous but take your time and you’ll be happy you stopped here to take care of your business

They do passport photos — in and out in 5min and $ 16+ change. After tax
I have been using the copying and photo services at this location since 1992… The name on the sign may change. The faces inside change too. But the services and location remain steady.
the parking lot is awful. the two entrances, one off S. Main street, the other off John street are both off of streets FAR too busy for the traffic they see.
be careful and be patient. its fine once you get inside.

I have always had quick, professional and pleasant service at this fedex kinkos. Staff is always friendly.

No Problems… in & out quick!
I had to overnight some stuff for work today. The young lady that helped me was very nice! I was happy to be able to charge it to my work’s account even though I did not have their FedEx account number. This location is convenient in Salinas, and there is plenty of parking.