Doctors On Duty

Have had to take my son there a couple of times in the past few months. Receptionists were always friendly, Dr were friendly. And for being a walk in every time I was in an out in less than an hour every visit. Your brought back much quicker than what the screen time gives you for your wait time.

If there is a word to describe this place is «meh». This is the medical facility I usually go when I’m not feeling too good. Wait time is the worst part of the experience, when they tell you 2.5hr usually means 3 or sometimes 4hr. My suggestion, check in, write your name on the list and ask the nurse to call you 20 min before your turn, I did this the last time I was there and it helped tremendously. I was able to run other nearby errands during the wait time.
If you are feeling miserable and want to be seen right away this is not the place you want to go, choose a hospital instead, they respect the order of the list and make no exceptions. I have seen people in rough shape begging to see the doctor and they just get rejected.
Medical staff is average, some are really good and others you can tell they are there just for the paycheck.
Try to go early in the morning and avoid weekends and afternoons. Good luck and stay healthy

I’ve been here before a couple of times, my experiences were so-​so. Today it was just really bad, I had an X-​ray then a follow up with the doc. After the X-​ray they had me in an assessment room for literally 45 mins, just waiting. Thank god I had my iphone and headphones with me, or else I would have literally died from waiting. The dr finally comes in doesn’t even knock and tells me everything looks fine, I just need rest! Hmm. I really avoid coming to these kinds of places, but I needed to get some «professional advice». A total of 4 hours wasted of my day and $ 50 out of pocket plus whatever the insurance won’t cover, hopefully «rest» will cure me before I go back to work.

Very courteous staff. Took care of me when I was bleeding like a stuck pig. Dr Aragon was very professional and kind. The nurses were friendly and thorough. I would recommend this place to someone, my experience was very good.

This place sucks watch out for the bill after bill
I paid my bill in full I left… and two months later I get a bill for a small amount …
$ 8.00 most people would pay it or ignore it .
This felt like a con job… I called them and there answer to me was didn’t u read the fine print!
So if u ignore it .they sell it to a collection agency adding on interest fees ect. Right?
Service was laughable don’t walk away run from these guys…

The best service at a walk in clinic ever. Thank you Christina and Gilbert PA very professional caring excellent care.

One of the worst places in town. If it wasn’t for the medical industries monopoly on service this place would be out of business.
I will never come here again for the following reasons.
Wait Time — always averages 2 ½ hours on a good day. I went at 8:15 and still the wait was 2 ½ hours and that was just to wait in the waiting room. I seen people come in at 8 leave at 10.
Customer Service — worst medical assistances I’ve ever encountered. Uneducated about customer service, uneducated about compassion. Uneducated about socio-​economics. They are rude and jumpy.
Every time, I been in this place, the Doctor will see you for 5 mins, check your blood pressure, touch you in the places that hurt and leave. That’s what takes 2 ½ hours? I understand recording the visit on your log and trying to add to the medical history and medical findings. But come on!!!
I would have given this place zero stars but it doesn’t go that low.
I witnessed a lady cough her lungs out for 2 hours and finally on the 2^nd hour they call the ambulance to take her to the hospital, meaning they couldn’t help her there. It took 2 hours to figure that out?
This place charges you over 300 – 500 for 5 mins of service but doesn’t have enough money to hire another Dr. to work the weekend patients?
I have never been to this place and it’s been empty or not busy. Doctors on Duty the corporation is just stealing your money.

Unfortunately do to being understaffed the Marina clinic was closed. I was encouraged bff the receptionist to call the Salinas clinic to get a hold of the person I was trying to reach. I explained my situation to the receptionist in Salinas. I was placed on hold to wait for the person who was with a patient. Meanwhile Veronica answered the phone only to tell me that the person I was waiting for most likely couldn’t speak with me because it was conceiving the wrong clinic! She was rude & extremely unprofessional. So sorry for the Salinas patients.

This place is the worst. I waited two hours while people were in and out. Finally I asked the unpleasant receptionist when I could expect to be seen. She said there were six people ahead of me. Strange, since I was alone in the waiting room.

Es el peor servicio que un paciente puede encontrar, para empezar las recepcionistas son unas incopetentes y con un muy mal caracter y servicio no son nada amables aparte de que se les paga, tienes que esperar «2 horas» para que un doctor te pueda ver, si eres un empleado y nesecitas llenar formas para tu empleador te cobran aparte (20 dolares) te dicen que estarn listos de 3 a 5 dias, llegas y que todavia no los tienen listos despues de 5 dias. Es un muy mal servicio en este lugar de DOCTOR’S ON DUTY. Mil veces es recomendable buscar algun otro medico.

Very disappointed as a health care worker myself. I went in due to sever back pain. There was 1 person in the lobby and I was advised it would be a 3 hour wait. The demeanor of the receptionist was sad. She seemed annoyed that I was there and didn’t have any sympathy. She suggested that I go somewhere else. No wonder our emergencies rooms are flooded.

I waited for over 2 ½ hours to see a doctor w/​o an appointment. An appointment was made, but they cancelled it. There was only one doctor on duty this past Friday and I had to wait a long time. They tried to get me to go to the Doctors on Duty in Marina, but I was not willing to drive another distance on top of my 20 miles into Salinas. The staff was doing there job the best way they could under the circumstances and the nice doctor, Michael Luder. After, I rode home, I was stuck in traffic and was not a happy camper then.

Horrible office. Was told the wait would be 1hr 45mins (with 5 people in the lobby) ended up being two hours all the while the receptionist kept sending people away because of the wait. It was very noticeable that the staff wanted to be there even less than I did.

Second time we went was a couple month later. My children and I all had the same thing. The name plate on counter said Dr. Frye, so I was a little happier about that, since you never know who you will see. I like Dr. Frye and sometimes go here to see her like you would a regular Doctor’s office. So then we get called back and it is not her that see’s us, but a PA and seemed a little young and new, like she didn’t really know what she was doing.
So her diagnosis was the same exact thing we had from a couple months ago with respiratory infection. I looked at my paper work from last visit and it was exact wording and everything. BUT last diagnosis Dr. Frye gave the antibiotic amoxicillin. This time even though had same exact infection, this Dr. did not give anything at all. Said just bed rest and keep taking mucinex.
So it took a long time for us to finally get better. Just strange how one doctor prescribes something, it gets us better fast. Then another Dr. says we have same exact thing, but doesn’t do a darn thing about it.

Recently while in Salinas for my husbands work my 14 month old daughter developed an ear infection. Being from out of town I had no idea where to take her. I took a chance and went to Doctors on Duty. The staff was great and we were in and out in just over an hour with prescriptions called in. Denise (I believe she was the clinic manager) came out to the waiting room and offered to put us in a room early so that we would be more comfortable. Many times urgent care doctors are not good when it comes to pediatrics but Dr. Luder was great. He listened to my concerns and had good bedside manner while examining my little one. I felt comfortable and that the staff cared about their patients. I am a registered nurse and work in a children’s hospital back home and know how the medical field can be. I have a very high standard and I was impressed by my experience with Doctors on Duty.

The only thing I am not a fan of it that you never see the same Dr twice