Chili’s Grill & Bar

The worst bar service ever! Talk about water down drinks slow service with a negative attitude! No bueno!

I usually have a fine meal and time here, but a flighty waitress ruined this for me recently. Between forgetting condiments to being on her phone. I was disappointed at best.

First of all I have been a fan of Chili’s for 10 years or better.
The Salina Chili’s does not honor the Chili Rewards Points. I was told that it is because it is a franchise and not owned by corporate.
Our first issue is that we had to wait when there were easily 10 tables open. We waited about 15 minutes and as we walked to our table we passed 6 open tables.
My friend got his order 8 minutes before mine. No one ever came to tell me what was going on with my order. My friend waited to eat his burger as it got cold until I got my food. I finally flagged down our waitress and she was unaware I never got my food. Another girl eventually brings me my food, but took it to another table first. Our food was good, but was tepid in temperature.
Our waitress never checked on us again. She continued to go to the table next to us, but 15 minutes passed before she ever returned. She showed up after the meal. We had to request our drinks to be refilled and she brought back the wrong drink. Our end ticket that was already processed on the table Ziosk was $ 4 plus over charged. We pointed that out to the waitress and she said she had to correct it on the register. Had we of checked out at the table as they prefer these days we would have just overpaid.
I’ve never had such poor service. We felt ignored and that it really didn’t matter to our wait staff that we had to wait on my meal. Terrible service. It’s a shame, because this kind of service could ruin this Chili’s.

The last time my husband and I ate at Chili’s he was served a raw chicken fried steak. I mean bloody red mooing raw. The manager tired to have it remade only to return a overcooked and hard replacement. I feel if the cook is new then they need to be supervised and helped when the rush happens so they don’t feel as if they are drowning causing people to recieve raw uncooked food. The waitstaff is not so good they stand around and talk a lot. Haven’t gone back.

Great Margaritas, (at 3:07). Terrible service…
Not sure if the food is good, they came to take our order when we were ready to leave at 4:12 !!! A long wait and still no food !

I like Chilis. Yes… they are a chain. But they have some flavorful options and some lighter options if you are into that.
I had the Boneless Buffalo Chicken salad. It is a chopped salad and tossed in dressing. The chicken breast is sliced and arranged in a spoke pattern. There was plenty of buffalo sauce on the chicken and the dressing amount in the salad was just right for me. I’d order this item again!

Good food and the staff was friendly and made sure our needs were met!
Thanks for the great service!

Normal Chili’s.
We always get the Cajun Chicken Pasta.
Good service here, they always give my son a balloon.
Waiters are friendly and nice.

I usually got the chicken crispers there, but the burgers are good too, and I have been told the ribs are great. Prepare to wait to be seated on weekends.

Nice and clean. Service was nice and friendly. Would eat here again.

Day three of the Thelma and Louise «concur & regulate» road trip to Dallas and we’ve been on the road for over 4 hours we were hungry and over fast and unknown food places. My Louise loves Chili’s chicken crispers and so we decided this would be our lunch spot. Directions off the freeway aren’t very clear but eventually we found it. Note head left than left again.
We are seated right away and our server was on top of us like white on rice wanting us to order an appetizer we didn’t want. Two ice teas and a few minutes to look over the menu please. The ice tea comes and it’s warm, I hate that, I want cold ice tea people!
Anyways I went for the chipotle honey chicken crispers and my Louise went for the regular chicken crispers both were served with corn on the cob and fries. After waiting a while our pushy server told us our food would be ready in two minutes, fifteen minutes later it finally arrives at our table with no apology, ice tea is refilled and thankfully it’s cold this time.
The food was good, I even ate the corn on the cob it was fresh and sweet and tasty. Service was crappy but the ladies room was much cleaner and nicer than the rest stop restroom we stopped in where I dry heaved in my mouth from the smell, something seriously must have died in there it was nasty.
Anyways if I’m ever driving through Salina, pronounced Sa-​line-​na not with a Mexican accent like I wanted to put on it, there’s a ⁵⁰⁄₅₀ chance I’d pick Chili’s to eat at again.