Dewey Pest Control

I contacted them via email and never got a response back… not very professional in my opinion!

Our family has had Dewey Pest Control, serviced by technician Kristen, for almost two years. We had a problem with silverfish and ants, black widows in the garage. Excellent service and could not be happier with them. Thank you Kristen for ALL your hard work with a SMILE. You are the reason we keep Dewey Pest Control, when we get a LOT of door to door companies stopping by trying to tell us to switch, it is NOT going to happen as long as YOU keeping servicing our home.
Again, keep up the great work! Folks, you wont be disappointed if you tried them.

We were having some issues with ants after moving into our new house, so we needed to get it sprayed. My wife and I chose Dewey because they had pretty good prices to sign up. Our bug guy is Scott and he got rid of our ants and black widows so now I’m pretty happy I don’t have to worry about my son getting bit while playing out in the back. We’re pretty happy with Scott and his service.

Dewey has been fantastic for me. I do Automatic payments. Never had a problem or issues. My bug guy Scott is great. Always asks if there is anything I need and tells me to never hesitate to call if I do have a issue. No bug problems since hiring them. So glad I went with Dewey!

Very incompetent company. When it comes to billing, forget it. Someone there needs to get fired. They won’t charge you and then when you call them to pay, they accept your payment and then you get a bill in the mail? They forgot to service my house 2 times in 6 months. They just need to close. I just cancelled with them, paid my account up to date, requested a letter of cancellation and just got an invoice in the mail for some reason. Horrible.

Horrible company. They forget to charge, then over charge two months later. The billing person is incompetent and has no idea what she is doing. Even the technician told me he would go to another company. If you see these sales people rolling around on their segways run in the house, lock the door and tell them to go away. Wish I had the option to give them negative stars.

I wish there were no stars to put on Dewey for this location, because my service was terrible. I started my service with them around April, and I explained to them when I first signed up with them that I would need to schedule service dates on specific dates because we both work during the week and we have a dog that stays outside when we’re at work. I attempted THREE times to schedule appts, each time they were scheduled I would receive a phone call the day before the apt to confirm it. Each time, the day of the apt, they NEVER showed up, they would show up the day after and we would not be home, with a note on our front door that says they serviced the front but not the back because the gate was locked. Well, yeah of course the gate is locked, we have a DOG in the backyard! After this, I stopped answering their phone calls because of how fed up I was. I finally call them this morning to pay my past due balance for that ONE service they did in the front yard, before I paid the bill I attempted to explain my problem to the receptionist about how my apts were never kept and no one showed up on the day that I requested and confirmed with them. She then says with a VERY RUDE attitude, «well, ma’am you haven’t received any service because you’re the one that owes us the money.» Well, duh! I owe you money, but you weren’t even listening AT ALL to what I was saying about my PAST SERVICES FROM BEFORE I OWED YOU MONEY! So after this I was really irritated with the service I was getting from the receptionist, I requested to have my service cancelled, she says, «I’ll get that started for you.» So I stayed on the line thinking she was putting me on hold because she stated, «GET THAT STARTED,» but no, SHE HANGS UP ON ME! THIS IS REDICULOUS! YOU DON’T HANG UP ON YOUR CUSTOMERS EVEN IF THEY WANT TO CANCEL THEIR SERVICE. YOU DON’T HANG UP ON CUSTOMERS WHEN YOU’RE A CUSTOMER SERVICE BASED BUSINESS! NEVER AGAIN WILL I WORK WITH DEWEY, ESPECIALLY AT THIS SPECIFIC LOCATION. VERY RUDE!!!