Tallman Eye Associates

The staff here is great but the doctor-​specifically valenti-​seems to be ver inconsiderate, and the office hours are very limited. Las time I was here valenti was canceling an appointment 2 hours before it started bc he wanted to go home early that day and the woman could not get out of work any earlier than 4pm. Today I had an appointment at 8 the doctor didn’t make to the office until 820. I am here for a «contact fitting» an appointment I made almost 3 weeks ago, but the don’t have the correct prescription lenses so I am supposed to wear these for a few weeks and let them know how I like them. I can’t see so how am I supposed to know if these are a good match? And really you couldn’t do this «fitting» aka putting one pair of contacts in my eyes during my evaluation 3 weeks ago? I needed to take more time off of work to pay $ 150 to put the wrong pair of contacts in my own eyes and wait for the doctor?

I found this eye care practice to be excellent. I had my appt with a very competent Doctor, got my glasses. (And I love them). All is great. I highly recommend Tallman Eye Assoc. Great office staff, doctor and eye glasses shop!

To preface this, I have never needed eye glasses before so I was new to the eye exam process.
Pros:
–Office and waiting area is nice.
–The technician that did some initial tests on my eyes was informative and explained everything.
Cons:
–I felt rushed through the whole process.
–poor communication skills from Dr Burkhart and the office staff
–poor customer service skills from Dr Burkhart and the office staff
Dr Burkhart didn’t explain anything he was doing. He told me that I have an astigmatism. I asked him «what is that?» He replied «Wait!» He proceeded to put on a video and then left the room saying «watch this». After watching the video explain an astigmatism, I waited for about five minutes while he was working on another patient. He then came back and said «you get it?». He handed me my prescription and showed me to the check out receptionist. No conversation, no time for my questions, just poor customer service.
I would not recommend this place to anyone. I bet the other review with 4 stars is someone who works there.
Oh yeah, and when I went to talk to their guy who sells the frames and lenses, he said he couldn’t help he because he had to go to Nashua (4:40pm…prob wanted to go home). Im definitely not buying my lenses and frames there!

I highly recommend Tallman for your vision needs. See my one star review for Parrelli Optical. Unlike Parrelli, Tallman’s focus is on the patient. Easy to get to. Tons of parking. Huge, clean waiting room. Large plasma TV. Large friendly staff. Prompt service.
The Dr I saw did a thorough exam while being friendly & down to earth at the same time.
Best of all, far prices and no hidden fee’s
I had made my appointment for N. Andover location, but I was able to change it to a Saturday appointment in the Salem NH location.
Got a good vibe here.