PC Nerds

How about this. We just call them «Geeks in Weeks». Because that pretty much sums it up. I think that the gestational period of a blue whale does not qualify as «minutes». Well, maybe not quite THAT long, but more on the order of many thousands of minutes… «Geeks In Weeks» is more succinct than «Geeks In Many Thousands Of Minutes»…In a nutshell, I paid $ 250 for the, err, «honor» (maybe «privilege»?) of having them «repair the motherboard flow» (Or some such nonsense). Well, at the time I figured «what the heck, if they get it working, all is well in the world» Never mind that I could have gotten a brand new motherboard installed for the same price. Still doesn’t work, and I don’t trust them enough to even bring it back. AND they took 1 gig of my RAM. Not intentionally, just incompetence: they offered it back, but I had already bought 8 gigs. 8 gigs in a non-​functioning computer is awesome (non) computing power indeed. I can do absolutely nothing at breakneck speed. I guess that the word «incompetence» sums this place up just fine. «Scam»? «Incompetent»? who cares. The end result speaks more than just a word could ever express. And anyways, most of the words I have for GIW can’t be printed here. So, now I’m buying a new computer. Not if they were the only computer repair service in the world would I bring it to «Geeks In Weeks». Ever. Run away. Fast. Trust me. PS: their responses to the bad Unilocal reviews make for good comedy…

Total scam artist, do not under any circumstances use this business. Went in for a cracked screen, which is a very simple and ordinary repair… my phone was less than two months old, and they returned it to me destroyed… took it to apple, and they were shocked at the damage done internally; screws missing, shielding missing, dirt and fingerprints everywhere… now I’m out of a $ 600 phone, for what was supposed to be a quick repair. So upset, I wanted to support local business… lesson learned. I feel like an idiot for going here. Don’t go here unless you want to feel like an idiot too. Spread the word. They are not to be trusted. A bunch if shady neckbeards out to take advantage of people.

BE READY FOR AN OVER CHARGING — RUDE OWNER
I was charged 200 dollars to install a laptop inverter, which costs 60 dollars and a video cable that costs no more than 20. when I asked about the 120 dollars in labor they said they «worked on it all night» … and when I asked specifically how many hours did you work this the owner literally flipped out — saying that I should not question how he runs his own business. Now, i’m a local businessman myself and I would NEVER speak to anyone like he did to me. I asked the clerk if you take AMEX — clerk responds «yes» and takes my card. the Owner rushes out of the back yelling that we wont except AMEX because I will refute the charges… what the hell? he takes my laptop in his hands and stands in front of the door yelling and than called the police because I wanted to pay with my AMEX (I enjoy the points it rewards). So he calls the police and tells me that he will tell the police that I pushed him… this guy is f-​ing crazy out of his mind. I was than basically muscled into using my visa, he then ranted more and ‘let’ me leave.
I can not even believe this happened to me.

I left an iTouch here to get fixed last week. When I got it back it looked normal, later on I noticed a barely visible hairline crack on the screen. Took it back to the shop and spoke to the owner. At first he was a bit hesitant, but after explaining the whole situation he repaired it for me at no charge. Great customer service!

the price for repairing my son’s xbox is reasonable $ 90. However, his phone skills leave something to be desired. I called to ask when it would be ready and the owner went iinto a long tirade about how busy he was and that there where others ahead of ours and he would let us know when it was ready.
All the man had to do was tell me it won’t be ready until Monday and skipped the bellyaching. Also, when I asked about replacing the screen on my I– phone, it was also at least $ 90.
Go to the Apple Store. If you have warranty coverage, it is free

Replacing my iPhone screen required FIVE visits –none of which completely fixed the problem. Even though staff was friendly, there was very little attention to detail –each time they «fixed» the screen, there was something wrong. I spent $ 80 and probably gave up half of a week of work driving back and forth waiting for my phone to be fixed. I would not recommend this service.

Great place, fast repairs and very pleasant to deal with. I feel that they are the only place in around Salem and Beverly that know their stuff.

Great place for repairs or any services related to windows/​mac PCs & console game systems. Geeks are very competitive with their prices, have an extremely fast turnaround time and are absolute experts with their knowledge and servicing. I would highly recommend them for your next emergency or scheduled servicing.

I have an old laptop that was bottoming out over the summer and I consulted with Ned from GIM to see if it was worth saving. I decided to sink $ 250 into it and keep it out of the landfill.
I hate leaving a bad review anywhere, but I had just the worst time dealing with this guy. He’s the classic geek with no people skills, was very dismissive and talked to me like I was an idiot (I am an idiot when it comes to computers, and I was trying to understand). He asked me what my budget was and then charged me to the dime exactly what I had said. Who knows if he ripped me off or not, seems shady. He was supposed to install a legit copy of Windows (I had gotten the blue screen of death and couldn’t find my original disc.) He did not install a legit copy, I can’t even update my anti virus soft ware. He sold me a new battery and it was a non functioning battery so I had to bring it back and wait for him to order another one. He sold me an adapter cord that exposes the inner cords at both ends, um… I would LOVE to feel like it was worth the money, time (he originally said 3 days, it took about 2 weeks with lots of crumby back and forths in between) and hassle. Even his homies that work for him agreed that he’s an obnoxious dude. I would so so so not recommend this guy.
Waste of money and stress.