FedEx Office Print & Ship Center

This is the bigger of two FedEx Print Centers in the Salem/​Keizer area. It’s an older location that is very well used throughout the day. When I was there they had one self-​service copier down for maintenance, causing the other three to being constantly challenged by the whatnot people were printing. I had to wait for about 15 minutes in the haphazardly formed queue besides the giant poster-​laminating thingie (or whatever). Man… I was really glad I wasn’t in a hurry, I used the time to hop on their free Wifi and send out a few emails. The staff behind the counter seemed really friendly and many customers walked in and greeted them by name.
Cool thing about these print centers, you can save your documents to their website and you can just log into their copiers and just download it to print at any of their stores across the country. I found that feature pretty freakin’ cool. I am liberated from my hardware. I’ve ready used that feature many times.
This as good as any of their locations, I’ve just never had to wait in line to print stuff before.

Just had the best experience at this fedex, this amazing social butterfly kept fluttering around helping everyone in sight. Super knowledgable and helpful, friendly, a bit in your face but knew the answer to everything in an upbeat quirky way. And they have a new feature where you can print from your iPhone through DrOPBOx! awesome! Super stoked on that new feature. Although the planners were overpriced even on clearance, those place deserves 5 stars, also for its convenient location next to Life source Natural foods !

They had over 2 hours to print my online order — I show up 3 hours after pick up time without a printed document. Seriously cannot believe I pay for convenience and they could have the document printed. Never returning.

Came in on a Saturday, and was unable to log on to any device with Dropbox. Had to go to the counter for help where they had 2 people working. There were around 10 people in the store needing help.
In the end they told me to email them the document, so they could print it manually. Their wifi was slow, and uploading 2 pages on gmail took around 15 seconds. One of employees even mentioned that they regularly have problems with their internet connection. It seems like the company does not care about their image or quality in the slightest, and their goal is to just make a quick buck.

I am happy to confirm that I’ve finally found the worst Kinko’s I’ve ever been to in my life. The employees are completely inept. Never again.

DON’T EVER GO HERE… These guys are horrible, zero or actually negative customer service, especially the lady who works there!!! I would never go there ever again.

Great Place!!!
I showed up at 12:40am and the store was empty but a lone clerk. I had an 11 by 7 piece of paper that I needed to blown up and get lamented. The clerk, a man in his 60’s was very friendly and knew exactly what he was doing. I can use a copier and scanner but I was lost in a store with all kinds of machines. The clerk was a pro, helped me pick out the right size and was able to suggest things to save me money. I blow up my paper to 4 feet by 4 feet. I was in and out in less than 20 minutes. It only took that long because the lamenter had to warm up. The clerk was finished with my project I was amazed. It was better than I could have hoped for. Great place, I will be using them more in the future. Also the price was very reliable.

I noticed alot of poor reviews and I must say I havn’t done any «professional «printing so I cant say for sure how that experience goes.
I have gone there many times for traditional consumer copying. Although i am fairly adept at doing things like that the staff has always been really helpful and made good recommendations. I really feel like even if you go in for a .09 cent copy you get a 10 $ experience. This one older lady in particular has always been super helpful. I regret others have had such a poor experience. My only complaint is that the faxes are in fact quite expensive.

HOW ARE YOU STILL IN BUSINESS KINKOS?!
Don’t waste your money here. Although I’m positive that all corporations have long distance plans built into their business model, kinkos likes to charge $ 2 a PAGE for LD faxes. So my fax wouldve cost $ 16. no thanks.
Secondly, fire everyone. The guy was SO freaking rude to me. yeah, YOU, the one in the glasses and floppy hair you KNOW who you were! I’ll quote us:
Me when my stuff wasn’t printing correctly: «So, should I put them all on the thumb drive?»
YOU: «uhh, well YEAH»
cool surfer dude with an attitude? Shut up and work dude. I gave you a look like an angry grandmother and you shuffled off to go pout somewhere.
I hope this corporation and its stupid employees go downhill.
Oh and if you want to print photos that are big: GO TO COSTCO THEY ARE WAY CHEAPER $ 7.99 FOR A 20X30 HELLO

This place is horrible go down the street to Office depot. I’ve never been to such a HORRIBLE, did I say HORRIBLE place in my entire life. I have been forced against my will to take my service here because of projects that need printing in a quick turnover time. I have been here at least 15 times, I cannot remember once when I left without some situation happening that proved that this place is filled with moronic drones who couldn’t get hired anywhere else.(EXCEPT the assistant or manager lady she’s A OKAY with me) The reasons of my rating that actually should be a zero.
1. Deleted my entire years worth of work off my thumbdrive on «accident» when the lady behind the counter said «I don’t even know how to get these things out» and ripped my thumbdrive out before ejecting or closing anything.
2. asked if i wanted my print reprinted, because the lady thought my crop marks were smudges, evenly placed around the page.
3.asked why my file was dulled out when finding it in the folder. «because it’s the back up file that a mac makes.» i replied as the lady repetitively clicked on it even after i told her that the actual file was the one below titled the exact same thing.
4.asked to open up my thumbdrive because she couldn’t figure out how to open it herself.
5.asked an employee to scan my sketches and be placed on a thumbdrive as a pdf. when i got home the scan was half cut off with less than 25% of my sketch on there
6.gave specific instructions for something to be printed on 8.5×11 double sided with the first and last on cardstock. was handed over single sided copies with no cardstock.
7. Explained to a guy that worked there about my scan situation he nodded his head and said so what did you need printed. I ignored his lack of interest of my last visit, and I asked for 5 copies of a specific file as well as other copies from other projects. The manager saw I was distressed so she asked what was going on and then told the guy to give me all of my stuff for free. He placed my decent sized order in a bag to later find out i had only 1 of the 5 requested.
8. Asked for white resume paper 8.5×11 the guys says okay. He steps back to the computer, «so what did you want that printed on?» he asked. I told him again and then he had to ask again what file it was, and then before printing asked me again what i wanted it printed on.
I could keep going but i think you get the point I was lucky enough to go in today to be welcomed by one of the guys who has consistently ignored me at the counter, he told me i could place an order for 5 pages to be printed later that night. Well If i wanted to wait i would of gone to the nice printers, so he pointed me to the direction of Office depot, which in the past has never printed to my knowledge. I thankfully left the packed building to Office Depot down the street, where i was greeted, helped by a very nice man who i even had a nice conversation with. and was gone on my way in less than 5 mins.
DID i mention that even for a print job of 3 copies of one file i have NEVER LEFT kinkos under 15 minutes even with them helping me as soon as i’ve walked in because of their ridiculous questions and lack of knowledge in their job.
I WILL NEVER GO THERE AGAIN! thank you kinkos guy for steering me into a different print store :)