D & D Satellite

I live and operate a business in an area where internet is not available except by satellite. D & D has taken good care of us on multiple occasions and I will continue to call them directly when I have a problem with my satellite. They provide MUCH better service than the big satellite companies and even answer the phone when I have a question.

I’m always happy to support and promote a quality local business. If I’ve experienced good service or a quality product, I want my friends to get the same. Recently I told people I was canceling my cable television in favor of over-​the-​air free TV via an antenna. I had a recommendation from a friend to call D & D Satellite in Salem. Unfortunately, I can’t recommend this provider to my friends. Workmanship was not up to par, plus the charge ended up being about 40% more than I was quoted as a «ball park estimate». In my opinion, that’s not exactly in the ball park. After three phone calls and messages left (with no response), I finally got the owner on the phone. He flatly refused a partial refund for a disputed line item on the bill. If I had a better experience, I would have returned to this company for additional television equipment in the future. They’ve lost my business, and I won’t be recommending them to my friends.