Capitol Collision Center

If you are OK with not having a car for 3 and a half weeks, take your car here. I only had a small dent on drivers door and some scratches from a hit and run. When I first took it in to them, they said, «the other shops will take 2 weeks plus to have the car done, we will only take 4 days». So I called after not hearing anything on the fourth day, and they said it would be ready next week. So I call the next week, and they tell me yet again it is going to be another week. Keep in mind, this is over the holidays so I had to borrow multiple family cars when I could. Granted, they do offer a loaner car, but my husband and I are only 20 so we could not get one. Which is understandable, but is still frustrating. Then 3 and a half weeks later when I am able to pick up the car, the tire pressure light is on and they are telling me they didn’t have time to fix it so I have to take it to capitol. They had 3 weeks to fix it!
Those were my major problems with them, but on the minor side my car was all dirty and gas was empty. Whenever I’ve taken my car to get repaired in the past, they’ve filled up my tank, vacuumed it and washed it.
The only reason I gave this two stars is because they did seem to do a good job. Looks like a brand new car when I got around to washing it. They were very friendly, but horrible with communication and setting expectations. Will not be using capitol collision again.