Best Western Pacific Highway Inn

Just stayed here one night while we were passing through. Older hotel but the room was clean and comfortable. Did not stay for the breakfast. Parking lot is small and had a hard time finding a spot for our truck. Pet friendly which is nice, we had our 2 dogs with us. Check in was fast and friendly.

Best Western has been doing a great job of updating their facilities. Unfortunately, this is not one of those ones. The rooms are old and outdated (though the pictures online don’t appear so). The room I had was dank and musty smelling. Like it had gotten wet too many times. The breakfast was a little old and outdated too. The same things were put out every morning, including the perfectly round little egg type products. Just was not satisfied with this stay and would not recommend any one else stay here.

Worst experience ever. Reserved a room in advance and showed up after the wedding I was at for a good nights rest. Instead I find out that they canceled my room for no reason. I had to walk down the street at midnight to another place to stay because I had shuttled from the wedding. Got to the other place and find that best western still charged me for the room that they had decided to cancel. Will not be staying at any Best Western in the future. Save us all time and change your name to Worst in the West.

If I could give a rating of minus stars, I would. The room was clean, but it had an indescribable bad odor. The door to the room would not shut properly and you could see daylight. We stuffed paper around the door jamb to keep little critters out. The breakfast was continental with biscuits and gravy. If they are going to serve this, they could at least make sure the gravy is hot. Nothing worse than cold gravy «yuck». Needless to say that was my one and only stay.

We came the day after Thanksgiving, rooms with AAA discount under $ 80. Free breakfast, which consisted of: Automatic Machine Pancakes, Toast, Cold Cereal, Packages of instant oatmeal, Boiled Eggs, Biscuts & Gravy from a can, Yogurt & fresh fruit, Coffee, Tea, Hot Chocolate, Orange & Apple Juice.
The pool and hot tub were HUGE and was not crowded at all. Excercise room was well equipped.
The rooms are all Double Queens. Our room was 216 upper floor. When we walked in the musty/​stuffy smell hit me hard. I was dissapointed with that and just kept the door open for a while to get some fresh air, and sprinkled some essential oil around to help change the smell. HOWEVER, dispite the smell the room was incredibly Clean! Sheets were white with no stains. I was very impressed. The only thing I was shocked at was a brown smear stain on the top sheet of the roll-​a-​way bed they brought in. I took it off and the rest was very clean. I seriously wish I didnt have to say that, because everything else was spotless, especially the bathroom.
Mini Frig, Microwave & Seattle’s Best coffee in the rooms. Close to Subway, Figaro’s Pizza who delivers, McD’s, and a grocery store.
Every employee was friendly and helpful. What amazed me most about the staff was watching the cleaning ladies trying to sweep up the leaves in the parking lot, while the wind continued to blow them away, BUT they had the biggest smiles on their face. To me that is a sign of a good worker and manager. We would definitely stay here again, just for the huge pool.

I am going to have to Review my choice in hotels, the Best westerns just keep getting worse .I stay @ best western because they all take pets, but so do a lot of other Hotels.
this place is like a motel the area around it is a little scummy .The price was 116.05 and this is the last Best Western for me. the place is dated and a little smelly. the desk clerk was friendly enough but so they should be .oh well it’s time for a change.

We were here from 9÷20−9÷23÷14. We checked in with a very friendly gal who told us about all the amenities that were included in our reservation. We got to our room, 2 queen beds, refrigerator, microwave, wi-​fi. All super clean and smelling nice. They had a birthday party going on in the banquet room, but that didn’t bother us. We went to the indoor pool and hot tub. Unfortunately the hot tub wasn’t working, but we were still ok with it. The motel was easy access to I-​5 and downtown Salem. When our room was cleaned, you could tell housekeeping took pride in their work. We were very pleased with this motel. We have already made reservations for our next trip.

Pros: I never have to come back.
Cons: smelly musty room
Felt like a rundown part of town.
We came without reservations. They said they had one room left. As it was the last room they would NOT honor AARP discount. We opened the door and knew we had made a mistake. When we checked out I mentioned the musty smell. The clerk said «yes it is». I’m disappointed in Best Western. The name used to mean a measure of quality you could count on. Not anymore. They have lost my business without a lot of research from now on.

FYI I am so horrified by this experience, I had to post my first Unilocal review ever. It was that terrible.
I want to thank this Best Western for ruining weekend! First of all, we arrive (at 5pm) to police and ambulances in the parking area. Too bad we prepaid a room, I would have turned away right then! We get into our room, finally! It took 20 minutes to check in and we had to park about 2 blocks away. Awesomeness. Then, we go to the pool around 6pm to find out it is closed. We go back to our room… To find no remote for the tv. Ok… Let’s log onto the wifi. Lmao! It’s taken me 1.5 hours to write this review because the wifi is so crappy I get kicked off every 30 seconds. AVOID AT ALL COSTS! This has totally ruined Best Western for us, and we used to be loyal to BW. I will never stay at one again unless there is NO other option… And this includes sleeping in my car. With a toddler. Absolutely terrible rooms and service.

I stayed at the «Best Western Pacific Hwy Inn» in Salem, OR on 8÷21÷2012. The girl at the desk was very helpful and friendly. My room was $ 87.29 plus taxes which gave it a total of $ 96.03. It is located within a short driving distance to Volcano Stadium where minor league baseball is played. Given al the amenities in my room, I felt that I got more bang for my buck here than at many more expensive places.

This hotel taught me why I should stick with the $ 100 price range. We brought our dog and were exiled to one of the pets ok room which smelling like 100 wet dogs had been in it recently. Plus the screen was torn where some poor dog escaped. Bleach stains on the hall and room carpets were probably from doggie doo doo. Needless to say… slept with my clothes on.

Every once in awhile, I pick a bad one. Like the night I woke up and discovered not only was my hotel room facing I-​5, but the bathroom window overlooked an active railway line. Then there was the time I discovered my room was at the end of the local airfield runway.
But I digress. The location wasn’t the problem here.
The hotel desk clerk was cheerful and friendly. The room rate was $ 77 for a double. The room was clean enough, although the cleaning products had left their scent.
The magnetic card room lock would only function after a gazillion tries, and this is with four different key cards.
Avoid avoid avoid.

This is a location where they frequently turn off basic amenities. Periodically (during the periods they think you’re not in your room) they turn off room: water, electricity and oh– you SHARE your air conditioner with other rooms.
When they thought we’d all left the room our power, water and AC went out.
We’ve nicknamed this place the Hotel New Delhi because in seventh grade I learned third world countries have electricity only on certain days that are determined almost at random. Plus the staff acts like they’re in a sweatshop– panting, despair and general hatred for their position in life. What a freaking downer!
When we complained about the air conditioner the desk clerk lectured us. Yes gentle readers, rewind a bit– we were scorned for expecting in July, in the United States of America basic hotel amenities.
They said «you’re sharing your AC with the room below and it isn’t fair if you use it the whole time you’re here.»
On top of that the continental breakfast room had the lights turned out (from a breaker) for THREE hours.
Nobody employed here knew what they were doing at any given time, and I didn’t strip the bed down but it felt like a box spring.
They are cheap, they are rude, and this place would probably be shut down if ever properly inspected.
What is positive? The staff seemed to like each other– because they grouped up like fourteen year old’s and laughed hysterically in the parking lot at TWO A.M. EVERY SINGLE NIGHT.
Also close to the train station. I heard the Oregon version of the hustle shuffle «I need some money to get a bus to see my grandma/​mother/​dying pet iguana» when they made sentences AT ALL.
Camping is less rustic than this place. Get yourself an air mattress and a pop-​up tent and find a KOA.
Don’t recommend– there are less degrading things to do to save money.
Just avoid. Avoid. Avoid.

Pros:
* clean room
* newer desk and table
* upgraded bedding
* friendly staff
Cons:
* unsafe location in my opinion
* exterior motel entry, not an interior hotel style
* the room I had the door locks did not seem fully functional
* interior seemed dated (old tv, old fridge, old microwave)
* bedding was upgraded but the padding on the mattress felt uncomfortable and cheap
* shower has soap dispenser, which although it keeps plastic out of landfills, it feels cheap and gross
* There was a funky smell in my room
* I didn’t see any safe places to walk for food or shopping near by
Overall i will not come back here again