Jdk Heating & Air Conditioning

In an emergency, don’t count on JDK. I was out of town with guest staying at my home. To replace a part that cost them less than $ 25 and one-​hour including travel time, they charged an excessive amount! Since I was not at home with the emergency, they charged $ 250.00 — I fully understand making a profit but this was outrageous. I had used JDK a few months ago for basic service and was expecting to be treated fairly… NOT the Case.

JDK is a great business in total. Debbie, who sets up all of the appointments is extremely accommodating and very friendly! She will also send cat treats with her techs if you have kitties in your home. Which is a sweet gesture.
I am a renter, and had major issues with a previous landlord and the quality of service personnel they sent out. Since we have been in our current place, we are through a property manager and they sent JDK when we were having some issues cooling. Albie was our technician and he examined everything, and also explained absolutely everything to me in layman’s terms.
Since the coolant was full, and no issues appeared with the unit, Albie spent at least a good 30 minutes with me walking through our townhome showing us ways to keep the home cooler and how to maximize the cold air flow. I think he went above and beyond in doing that, as there is no reason he had to do that. It would have been more beneficial for him to find something wrong so that he could bill the property management company but he said everything was in order and then proceeded to help me keep our home at a more comfortable temperature.
We have incorporated several of his suggestions, and they have definitely helped. I truly appreciated his extra service and JDK is definitely a great company to work with!